Tynan's Nissan Aurora - Service Center

Excellent Rich our device writer was very helpful, no pressure to the point and understanding 👍helped me save a little on parts and got the job done right Than Rich our device writer was very helpful, no pressure to the point and understanding 👍helped me save a little on parts and got the job done right Thanks Rich More

They have always been rude and condescending This place is so full of themselves did an online appointment and they said oh we don’t use that and tried to up sale me. Sales department is okay but This place is so full of themselves did an online appointment and they said oh we don’t use that and tried to up sale me. Sales department is okay but service is the worst More

Still under warranty I am in the process of buying a car that is used, and it is still under warranty — Credit to Tynan‘s Nissan because they let me walk in the door, f I am in the process of buying a car that is used, and it is still under warranty — Credit to Tynan‘s Nissan because they let me walk in the door, fully repair the issue with my car, and I walked out the door without any cost to me Thanks again guys!!! More

Super service department This shop was easy to get into, was easy to set up an appointment, and has the car back to me, completely done and even washed. They are great. This shop was easy to get into, was easy to set up an appointment, and has the car back to me, completely done and even washed. They are great. More

Two Nissan recalls Had 2 recalls guess they re-set both issues, but they messed up all my radio stations /seri had a hard time getting re-tuned. Not sure why the recall Had 2 recalls guess they re-set both issues, but they messed up all my radio stations /seri had a hard time getting re-tuned. Not sure why the recalls would impact radio stations ? More

Brian in service always goes above and beyond. Brian in service always makes sure you recieve the best service possible. Not many dealerships care about being honest but Brian will tell you what yo Brian in service always makes sure you recieve the best service possible. Not many dealerships care about being honest but Brian will tell you what you really need at the moment verses what can what. Other places just want your money now. I will continue to get my car serviced here and definitely will buy my next Nissan here, because of Brian's excellent professional service!!! Thanks as always to make it easy to get my car serviced. More

Lopez; Jason did not respond to ma request. Refuse to wash m Lopez; Jason did not respond to ma request by email . Refuse to wash my car after the service. Telling me to come back tomorrow. So disappointed! Lopez; Jason did not respond to ma request by email . Refuse to wash my car after the service. Telling me to come back tomorrow. So disappointed! More

Factory recall Appointment was made for recall work. Brian made the appointment in a timely manner and the job was done. Staff was friendly and efficient and I wou Appointment was made for recall work. Brian made the appointment in a timely manner and the job was done. Staff was friendly and efficient and I would highly recommend them to anyone. More

Review Great service, liked the text features. Adnan was great to work with. Price a little high, but expected from dealership. Overall good experience. Thou Great service, liked the text features. Adnan was great to work with. Price a little high, but expected from dealership. Overall good experience. Though do see on survey that there is drop off/pickup options which would have been nice to know about. We spoke multiple times about the fact that I was out of town, and I had to rush back (even changing my flight) to make it in time to pick it up by the end of the day so I had my car to get to work the rest of the week. Should definitely offer that, especially when the customer lets you know of issues it could help with. More

Have had better experiences here Brought my car in for oil change, informed me it would take about an hour and a half. Rich then informed me there were recalls on my car that would ad Brought my car in for oil change, informed me it would take about an hour and a half. Rich then informed me there were recalls on my car that would add about an extra 30 minutes. This was fine with me. Rich gave an update after 2.5 hours saying car was almost done, then went into office visible to waiting area and chatted with people in the office for about 35 minutes. After 35 minutes went to service desk and asked for update, was informed by other staff that my car had been ready for “some time.” Different service staff took my paperwork from Rich’s desk to finish it, Rich rushed in saying that paperwork was done and he would check on my car as the other service staff was completing the unfinished paperwork. Good service as always but poor customer service at a place where it is usually top notch. Appreciate the initial update, but unwarranted delay made me late for a work meeting and felt like an inconvenience asking for an update myself. More