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5,693 Reviews of Tynan's Nissan Aurora - Service Center
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November 17, 2018
oil change was average; salespeople were very hungry I was considering trading in my 2017 Rogue for the 2019 model, so while I was waiting for my oil change to be completed, I wandered in to the showroom I was considering trading in my 2017 Rogue for the 2019 model, so while I was waiting for my oil change to be completed, I wandered in to the showroom. Even though there were at least 6 sales people milling about, no one acknowledged me for the hour I was there. Not sure I could blame them though; they were all very busy eating from a nice looking buffet (I thought it was a little weird to have a staff party in the showroom and not in the breakroom). I was ready to approach a salesperson when I overheard one staff member complaining to another about a customer that had helped themselves to a sandwich without even asking. Mind you, the table of food is in the frontmost part of the showroom. It looks like it is for customers, and there are balloons and signs saying "Owner Appreciation Event." It seemed like an honest mistake. p.s. To add insult to injury, I received an email the next day offering 50% off oil changes this month, celebrating their "Owner Appreciation Event." Seems like something the service center could have mentioned... More
by RoadRN
Verified CustomerEmployees Worked With
I don't remember anyone's name, but it was 11/14/18 around 4:30pm.
November 17, 2018
Excellent Always great customer service, they always make me feel special and keep me informed about possible issues with my vehicle. They make me feel like t Always great customer service, they always make me feel special and keep me informed about possible issues with my vehicle. They make me feel like they appreciate my business. More
by DEZJANTEA1
Employees Worked With
Steven "Chase" Barns
November 16, 2018
Very pleased with total experience at Tynans Awesome staff, kept well informed of work done and/or needed. Price is comfortable. Work done in timely manner. Nice to have coffee and water availabl Awesome staff, kept well informed of work done and/or needed. Price is comfortable. Work done in timely manner. Nice to have coffee and water available in the morning. Very pleased with experience at Tynan's More
by PICOD1
November 16, 2018
Great Service These guys are awesome. I definitely wouldn't take my vehicle anywhere else. Quick, friendly service and a wash, and I was on my way. These guys are awesome. I definitely wouldn't take my vehicle anywhere else. Quick, friendly service and a wash, and I was on my way. More
by ANDREW
Employees Worked With
November 16, 2018
Friendly and welcoming My experience was very consistent with the visits of the past. I do feel one service recommendation was premature. I felt obligated to make another pu My experience was very consistent with the visits of the past. I do feel one service recommendation was premature. I felt obligated to make another purchase. More
by KBELLMAN2247
Employees Worked With
Mayra Mendez
November 14, 2018
Quick and fast service My Nissan Altima 2014 had starting issues talked to Brian had it towed and it only took a day to get my car back. Great customer service. I could of My Nissan Altima 2014 had starting issues talked to Brian had it towed and it only took a day to get my car back. Great customer service. I could of gotten my car sooner if I had towed it sooner. Had a warranty on the car and Brian made sure I was covered and I didnt have to play for my fuel pump going out. Thank you!! More
by KEITH1.ABRAM1
Employees Worked With
Brian Laatsch
November 13, 2018
Good Service Fast service, professional staff. Check out lady can be a little more approachable, seem to work like a robot, no smiles or hellos. Shuttle guy nice. Fast service, professional staff. Check out lady can be a little more approachable, seem to work like a robot, no smiles or hellos. Shuttle guy nice. More
by SHANNIEREGAN1.1111
Employees Worked With
November 13, 2018
Always excellent service! When I take my vehicles in, I always receive exceptional service! Everyone is always friendly and willing to answer any question I may have. I highly When I take my vehicles in, I always receive exceptional service! Everyone is always friendly and willing to answer any question I may have. I highly recommend Tynans Nissan. More
by LAWJR_21
Employees Worked With
Other Employees :
Larry Johnson, Brian Laatsch, Steven "Chase" Barns, Mayra Mendez, Ian Macklin, Evan Macklin
November 13, 2018
Oil change First time for me. All went well nothing more to add. People were great. It was busy so took little longer than normal but all ok. First time for me. All went well nothing more to add. People were great. It was busy so took little longer than normal but all ok. More
by JOHNVAUDRIN
Employees Worked With
Don’t have any names
November 13, 2018
Checking battery They checked battery and it was no charge. Customer service is always outstanding and I'm always a satisfied customer. I highly recommend them too. They checked battery and it was no charge. Customer service is always outstanding and I'm always a satisfied customer. I highly recommend them too. More
by APRIL.JOHNSON11
Employees Worked With
Brian Laatsch, Mayra Mendez
