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5,706 Reviews of Tynan's Nissan Aurora - Service Center
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October 29, 2018
Unfriendly Unenthusiastic Service Department Honestly every time I either call or go into the Tynnan Nissan Service Department, the representatives are reluctant to help. It seems like they just Honestly every time I either call or go into the Tynnan Nissan Service Department, the representatives are reluctant to help. It seems like they just want to put the least effort possible into actually diagnosing and fixing an issue with the vehicle. I have to press them for answers regarding pricing, availability, and problem diagnostics. I’ve even had one of the service members abruptly hang up on me in the past when we were nearing the end of a conversation. Just overall a very rude and unfriendly vibe. I don’t normally take the time to write reviews, but I think the unprofessional conduct by the men in the service department should be noticed by management. I just bought out my lease so I plan to go somewhere else moving forward. Working with Taher Fares and Jose in the lease buyout was a great experience and they were both friendly, professional, and knowledgeable about the lease buyout processs. More
by NOWOMANNOCRY182
Verified Customer
October 29, 2018
I Won’t Be Returning The wait was extremely too long, and overpriced. The attitude from the customer service representative was horrific too. I will not be returning to th The wait was extremely too long, and overpriced. The attitude from the customer service representative was horrific too. I will not be returning to this location for service. More
by LANGSTONGRAD20110
Employees Worked With
Not sure of the young lady’s name.
October 29, 2018
Oil change I went in for an oil change. Service was professional and prompt. I was extremely pleased with the staff, and even got a car wash at the end of my vis I went in for an oil change. Service was professional and prompt. I was extremely pleased with the staff, and even got a car wash at the end of my visit. I'm a new repeat customer! More
by GRIZZFAN436
Employees Worked With
Mayra Mendez
October 28, 2018
Brian seemed to be honest & is very professional! I realize you can only do so much when parts are obsolete & no longer available so I decided to leave in position I got it back in & put red tape on s I realize you can only do so much when parts are obsolete & no longer available so I decided to leave in position I got it back in & put red tape on switch so no one moves it. I'll have to live with it functioning perhaps at 75percent but I'd rather be safe than 100percent comfortable.Thanks to Brian for responding to our request in a timely manner and treating us with dignity. Only wondering method used for securing arm? Kind Regards. More
by MARTINEZEM
Employees Worked With
Brian Laatsch
October 27, 2018
Excellent service Excellent service. Brian represents what I would do for clients if I was doing his job. I am very pleased with the service. Thank you. Excellent service. Brian represents what I would do for clients if I was doing his job. I am very pleased with the service. Thank you. More
by cAN_DuJO
Employees Worked With
Brian Laatsch
October 27, 2018
Good customer service The people working over are very friendly and nice to everyone. Quick service and they also explain thing to you in detail. They offer drink, internet The people working over are very friendly and nice to everyone. Quick service and they also explain thing to you in detail. They offer drink, internet, children corner and many more. More
by DOTSE_E1
October 26, 2018
Problems were handled Dealership had a problem getting a part in time to get my car out that same day. Not a problem for me, but I didn't get a phone call for some reason. Dealership had a problem getting a part in time to get my car out that same day. Not a problem for me, but I didn't get a phone call for some reason. Once we connected Adnan went out of his way to get my car to me the next day before my 1pm appointment. He is good to work with. More
by CHENNDANE2011
Employees Worked With
October 25, 2018
Service I have a 2016 Nissan Pathfinder. My back sore lock got broken. I took my car to Tynans Nissan. It was serviced the same day. It took them 3 hours to c I have a 2016 Nissan Pathfinder. My back sore lock got broken. I took my car to Tynans Nissan. It was serviced the same day. It took them 3 hours to complete the work. Thank you. More
by LINCOLNTRUCK5.1
Employees Worked With
October 25, 2018
Another Wonderful Experience! The friendly professional associates at Tynan's Nissan Aurora were absolutely wonderful and showed they cared about both me and my car. I'll be back! The friendly professional associates at Tynan's Nissan Aurora were absolutely wonderful and showed they cared about both me and my car. I'll be back! More
by tellus
Employees Worked With
Mayra Mendez
October 25, 2018
Just an oil change Got my oil changed in a timely manner and they washed all the bugs off my car from my trip. Adnan is my go to service guy ! Got my oil changed in a timely manner and they washed all the bugs off my car from my trip. Adnan is my go to service guy ! More
by ddaniels65
Employees Worked With
