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Tynan's Nissan Aurora - Service Center

Aurora, CO

4.6
5,653 Reviews

5,653 Reviews of Tynan's Nissan Aurora - Service Center

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September 11, 2024

The service department is the best. My service adviser, Luke, is great. He always keeps me informed. More

by mike-22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Tynan's Nissan Aurora responded

"Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department and that Luke was able to keep you informed throughout the process. We appreciate your trust in us and look forward to assisting you again!" Jacqueline Goldsboro - Customer Care Coordinator

September 11, 2024

Great service explained everything and checked in every step of the way. Adnan was great very knowledgeable and friendly More

by RACHELEBROCK25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Tynan's Nissan Aurora responded

"Thank you for the wonderful feedback! We're glad to hear Adnan provided great service and kept you informed throughout the process. We appreciate your kind words and look forward to helping you again!" Jacqueline Goldsboro - Customer Care Coordinator

September 10, 2024

The shuttle Driver was amazing! Other then that I had an awful service experience and have doubts that the engine was even worked on as there was no evidence that anyone had even o More

by CHRIS22HACKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich McAnally
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark- shuttle driver
Sep 11, 2024 -

Tynan's Nissan Aurora responded

"Thank you for recognizing our shuttle driver – we’re glad you had a positive experience there. However, we’re sorry to hear about your concerns with our service. We strive to provide clear communication and fair pricing, and we take your feedback seriously. Please reach out to us directly at 303-341-3473 so we can address these issues and ensure your concerns are fully resolved." The Tynan's Nissan Service Team

September 10, 2024

They were very attentive to what I was having done and to rectify some issues I had from my last visit. More

by JENNYSLAUGHTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember employees name
Sep 11, 2024 -

Tynan's Nissan Aurora responded

"Thank you for sharing your experience! We’re glad to hear that our team was attentive to your needs and able to address the issues from your last visit. We appreciate your feedback and look forward to continuing to provide you with great service." Jacqueline Goldsboro - Customer Care Coordinator

September 10, 2024

People friendly service fast and good communications excellent technology for updates thank you for your excellent service More

by CLEVETIDWELL33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Tynan's Nissan Aurora responded

"Thank you for your kind words! We're delighted to hear you enjoyed our friendly service, fast communication, and technology updates. We appreciate your feedback and look forward to serving you again!" Jacqueline Goldsboro - Customer Care Coordinator

September 09, 2024

Love the people, they are so nice and easy to deal with! The get it More

by ED.TYNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're thrilled to hear that you enjoy working with our team. We look forward to assisting you again soon! Jacqueline Goldsboro- Customer Care Coordinator

September 09, 2024

Lousy waiting area. Service cashiers lack personality and rude. Service writer Rich did great job More

by SEB260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich McAnally
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. We're sorry to hear that the waiting area and the service cashiers did not meet your expectations, and we appreciate you bringing this to our attention. We're glad to hear that Rich provided you with excellent service, and we hope to deliver a better overall experience on your next visit. Jacqueline Goldsboro - Customer Care Coordinator

September 08, 2024

I rated it 5 stars because of the great communication with Rich and the mechanic. I appreciated both of their inputs on making my car safer to drive. More

by JOSHRYJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Tynan's Nissan Aurora responded

Thank you for the 5-star rating! We're delighted to hear that Rich and our mechanic provided excellent communication and valuable insights to make your car safer. Your safety and satisfaction are our top priorities, and we appreciate your trust in us! Jacqueline Goldsboro - Customer Care Coordinator

September 08, 2024

After 11 years with Tynan's for two cars, I can definately say these guys are trustworthy and honest. More

by CLOUDCRUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Tynan's Nissan Aurora responded

Thank you for your loyalty over the past 11 years! We’re honored to have earned your trust and appreciate your continued confidence in our team. We look forward to serving you for many more years to come! Jacqueline Goldsboro -Customer Care Coordinator

September 07, 2024

Dealership personnel was very friendly and I felt very welcomed thank you for the number one customer service I really appreciate it More

by TY50NTOWINORGEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're glad you felt welcomed and appreciated our customer service. It was a pleasure assisting you, and we look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

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