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Tynan's Nissan Aurora - Service Center

Aurora, CO

4.6
5,658 Reviews

5,658 Reviews of Tynan's Nissan Aurora - Service Center

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August 01, 2024

So far every time I’ve taken our Altima in for service I’ve been pleased. They’re very informative on what pm is recommended and they don’t pressure you to get it done. Love the no appointment necessary f More

by Landagy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We’re thrilled to hear that you’ve been pleased with the service for your Altima and appreciate our informative, pressure-free approach. We’re glad you find the no-appointment oil changes convenient. If you need anything else, feel free to reach out. Thank you for your continued support! Jacqueline Goldsboro - Customer Care Coordinator

August 01, 2024

The service is inconsistent. Repairs often need to be brought back. Many in the service department are rude. They are generally not committed to customers. Consider shopping else More

by M1IN1STARJDP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. I apologize for the inconsistencies and any negative experiences you’ve had. We take your concerns seriously and will work to address them. If you’d like to discuss this further, please contact us directly. Jacqueline Goldsboro - Customer Care Coordinator

August 01, 2024

My car arrived and was inspected, I heard from Luke not long after. I was made aware of the work that needed to be done. I instructed them on what to do and receive my car that evening! More

by IRISASTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We’re glad to hear that your car inspection and repair process went smoothly and that Luke kept you informed throughout. It’s great to know you received your car back promptly. If you need any further assistance, please let us know. Jacqueline Goldsboro - Customer Care Coordinator

August 01, 2024

Adnan was empathetic, professional, and great throughout the entire process. He listened to my concerns, and although unfounded made sure I was put at ease. More

by tiger2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We’re delighted to hear that Adnan provided empathetic and professional service, addressing your concerns and putting you at ease. Your satisfaction is important to us, and we’re glad we could make the process smooth for you. If you need anything else, please don’t hesitate to reach out. Jaqueline Goldsboro - Customer Care Coordinator

July 31, 2024

Mechanics need to finish there job. Multiple times I have had to tighten bolts, close reservoir caps after my service visit and they didn't even fill my washer fluid but charged me for More

by TIMGIPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. I’m sorry to hear about the issues you’ve experienced with your service. We take your concerns seriously and will address them with our team to ensure better attention to detail and accurate recommendations in the future. If you’d like to discuss this further, please contact us directly. Jacqueline Goldsboro - Customer Care Coordinator

July 31, 2024

Every one was very professional. Was a quick attendance and good service. Thank you Daniel More

by Tania_gaby19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We’re pleased to hear that you experienced professional service and quick attention. We’ll be sure to pass along your thanks to Daniel. If you need anything else, don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

July 31, 2024

I was very impressed with cleaning the vehicle after I had it serviced... Dealership took the coupon and the price given was acceptable... May purchase another vehicle down the road... Thank you More

by MIKE.J.ROPPO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Clearwater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We’re glad to hear that you were impressed with the cleaning service and that the pricing met your expectations. We look forward to assisting you with a future vehicle purchase. If you need anything else, just let us know! Jacqueline Goldsboro - Customer Care Coordinator

July 31, 2024

Great customer care. Superb service. Dealership so professional. Will recommend to friends and family. Thanks More

by JIMIADESOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We’re thrilled to hear that you had a superb experience and found our customer care and professionalism to be top-notch. Your recommendation means a lot to us. If you need anything else, please feel free to reach out. Thanks again! Jacqueline Goldsboro - Customer Care Coordinator

July 31, 2024

Everything went well, the service department was very helpful. They made arrangements to to have a car that I could use while my car was being worked on. Thanks again. More

by KLINDSEY062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clearwater
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We’re glad to hear that everything went well and that our service department was helpful in arranging a loaner car for you. If you need anything else, feel free to reach out. Thanks again! Jacqueline Goldsboro - Customer Care Coordinator

July 31, 2024

Rich was outstanding helping and they figured out the problem and fixed it quickly. The team was great. More

by PAMELACOSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich McAnally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We’re thrilled to hear that Rich provided outstanding help and that our team quickly resolved the issue. If you need anything else or have further questions, please let us know. We appreciate your support! Jacqueline Goldsboro - Customer Care Coordinator

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