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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,296 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,296 reviews

September 05, 2025

Not good this time around unfortunately. In fact if we didn’t have the lifetime power train warranty, I don’t think we would ever be back. We had a service which was an expensive one this ti More

by MERANDAGIB13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Tynan's Volkswagen responded

Meranda, thank you for your feedback. We’re truly sorry to hear about your frustration with this visit. Please know that our team would never intentionally create an issue with your vehicle or disregard your concerns. We take pride in treating every customer with care and professionalism, and it’s disappointing to hear you felt otherwise. We’d appreciate the opportunity to review what happened and address the air filter concern directly. Please reach out to our service manager, Matt Cooper, at 303-341-3350, so we can work together to resolve this issue. Jacqueline Goldsboro - Customer Care Coordinator

September 05, 2025

Sold me a car with a slap pad job making a horrid noise and then refused to fix it More

by TYLERGRONQUIST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

Tynan's Volkswagen responded

Tyler, we’re sorry to hear about your concern. For clarity, we do not install “slap pads” on our vehicles. Please don't hesitate to contact us directly so we can review your vehicle and work towards a resolution. Jacqueline Goldsboro - Customer Care Coordinator 303-341-3524

September 04, 2025

Tynan’s VW always takes care of my car and they are always very nice!!!!! More

by OUCH1486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Tynan's Volkswagen responded

Thank you for the kind words! We’re always happy to help keep your VW in great shape and truly appreciate your trust in us! 🚘 Jacqueline Goldsboro - Customer Care Coordinator

September 04, 2025

I only have good things to say about my experience at Volkswagen workshop. They are very efficient and friendly. 😊 I really recommend them. More

by Alicia Flores A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Tynan's Volkswagen responded

Thanks so much, Alicia! 😊 We’re happy to hear you had a great experience and appreciate your recommendation! Jacqueline Goldsboro - Customer Care coordinator

September 03, 2025

Justin was great to work with! He was knowledgeable and explained the car very thoroughly. Even when we couldn’t figure out the car days later, he was very helpful to get us throug More

by jaclyn4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Tynan's Volkswagen responded

Thank you, Jaclyn, for sharing your kind words! We’re thrilled to hear that Justin provided such knowledgeable and thorough support, not only during the purchase but also afterward as you adjusted to your new electric vehicle. We’re thrilled he could make the transition easier and that you felt supported every step of the way. Enjoy your new car, and please don’t hesitate to reach out if you need anything down the road! Jacqueline Goldsboro - Customer Care Coordinator

September 02, 2025

Ashely makes customer service enjoyable. Great atmosphere. Fast service, not trying to oversell you anything More

by EDJNOBAPTISTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We’re thrilled to hear that Ashley made your experience enjoyable and that you appreciated the welcoming atmosphere and quick, straightforward service. We look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

September 02, 2025

Great quick and fair service! And thank you for washing the DÍA off my car ! More

by MATTWHITCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words, Matt! We’re delighted to hear that you had a quick and fair service experience with us. Our team always strives to go the extra mile, and we’re happy that we could take care of your car—inside and out. We look forward to helping you again! Jacqueline Goldsboro - Customer Care Coordinator

September 02, 2025

Their service is quick and price is very reasonable. Even gave me a discount without asking for it. More

by Teddhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We’re glad to hear you found our service quick, reasonably priced, and that we were able to provide you with a discount. We truly value your business and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

September 02, 2025

Poor customer service, no explanation of what to expect, time lines and price. I had to call to get updates and was left hanging on a loaner which almost cost me a job with my small business. More

by VRRNT5683@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachide Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback. We’re very sorry to hear about your recent experience and the frustration it caused. Communication regarding timelines, pricing, and expectations is something we strive to handle clearly, and we apologize if we fell short in this instance. Regarding loaner vehicles, they are a courtesy we do our best to provide; however, availability is limited and not always guaranteed. We understand how important reliable transportation is, especially when running a business, and we regret the stress this situation caused. We value your input and would welcome the opportunity to speak with you directly to address your concerns and work toward a better experience in the future. Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen

August 31, 2025

Ashley did an amazing job helping me out with repairs and the recall in the car. More

by ICEMANHEWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2025 -

Tynan's Volkswagen responded

Thank you for your review! We’re so glad Ashley was able to take great care of you with your repairs and recall. We’ll be sure to share your kind words with her! Jacqueline Goldsboro - Customer Care Coordinator

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