Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,119 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
Contact Dealership
View Awards

700 S Havana St

Aurora, CO

80012

Directions

By Type

Showing 4,119 reviews

May 15, 2025

They suggested work that either already has been done or was not needed, even after I did not request them to do anything past what I made the appointment for. Ordered parts ahead of time, was told I’d More

by GREGGEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Aldredge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We’re truly sorry that your recent service experience did not meet expectations. Clear communication, transparency, and respect for your time are all priorities for us, It's clear we fell short in several areas during your visit. We apologize for any confusion around the recommended work and for not properly notifying you when your parts arrived. Additionally, the delays and miscommunication regarding your vehicle status and check-out process are not reflective of the service we aim to provide. Thank you again for your honest review—we value your business and hope to earn back your trust. Jacqueline Goldsboro -Customer Care Coordinator

May 15, 2025

Very helpful and professional. Fixed my problems without any issue and helped a lot along the way. More

by WATERMACD
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're glad that our team was able to resolve your issues smoothly and provide the support you needed throughout the process. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If there's anything else we can help with in the future, please don't hesitate to reach out! Jacqueline Goldsboro - Customer Care Coordinator

May 15, 2025

I'm brand new to Volkswagen and I took my Taos in for its first oil change. The entire staff was incredibly pleasant and helpful. My service was performed quickly...I was out and back on the road in about More

by treneemiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Tynan's Volkswagen responded

Welcome to the Volkswagen family, and thank you for sharing your experience! We're thrilled that your first service visit went smoothly and that our team made you feel welcomed and well taken care of. Getting you back on the road quickly is always our goal, and we’re glad we could deliver. We look forward to seeing you — and your Taos — again at your next visit! Jacqueline Goldsboro -Customer Care Coordinator

May 15, 2025

This is always a great experience, friendly staff with a great waiting area. Service is always quick. More

by RHASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Tynan's Volkswagen responded

Thank you for the wonderful feedback! We're so glad you consistently have a great experience with our friendly team and comfortable waiting area. It's great to know that our quick and efficient service continues to meet your expectations. We truly appreciate your support and look forward to seeing you next time! Jacqueline Goldsbooro -Customer Care Coordinator

May 14, 2025

Even though i dropped it off last Thursday night, it took until Saturday midday to even know what it needed. After confusion with the service texts and online updates suggesting only needed fuel and oil addi More

by Esteban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Aldredge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. We’re sorry to hear about the delays and confusion you experienced during your recent visit. That’s not the level of communication or efficiency we aim to provide. We understand how frustrating it can be to wait for updates, especially when arranging rides and trying to plan around your vehicle's service. Your experience has been shared with our team so we can improve our processes moving forward. Jacqueline Goldsboro -Customer Care Coordinator

May 10, 2025

Ashley was very helpful and professional. Tynan’s was able to do all maintenance and warranty work. More

by BRETTABERNATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Tynan's Volkswagen responded

Thank you so much for the 5-star review! We're thrilled to hear that Ashley provided helpful and professional service. We're also glad we could efficiently take care of all your maintenance and warranty needs. We truly appreciate your trust in Tynan’s and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

May 08, 2025

Ashley did a fantastic job and was very helpful. I also felt the service was honest. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Tynan's Volkswagen responded

Thank you for taking the time to share your experience! We're so pleased to hear that Ashley did a fantastic job and that you felt well taken care of throughout your visit. Providing honest, helpful service is our top priority, we're glad that came through. We truly appreciate your support and look forward to assisting you again Jacqueline Goldsboro -Customer Care Coordinator

May 08, 2025

Courteous and friendly personnel from the moment I made the appointment (by phone) until service completed - More

by SHARON.BRANTNER
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachide Reese
Report | Print
May 09, 2025 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're glad you had a positive experience from start to finish. Providing courteous and friendly service is important to us, and we're happy it showed throughout your visit. We truly appreciate your support and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

May 08, 2025

The sales team was very helpful with transitioning from a lease to a purchase. They followed up after my purchase to ensure I can get the support I need. More

by ERIC.M.LUNDY
Recommend Dealer
Yes
Employees Worked With
Idk. I worked with a few individuals that helped me.
Report | Print
May 09, 2025 -

Tynan's Volkswagen responded

Thank you for your thoughtful review! We’re thrilled that our sales team made your lease-to-purchase transition smooth and straightforward. It’s great to know they followed up to ensure you had the support you needed—our goal is always to provide a seamless and supportive experience from start to finish. We truly appreciate your business and look forward to continuing to serve you! Jacqueline Goldsboro -Customer Care Coordinator

May 07, 2025

Ashley was very helpful patient and that all she could to help. Thank you, Ashley. More

by ANGELA_STE
Recommend Dealer
Yes
Employees Worked With
Ashley Aldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Aldredge
Report | Print
May 08, 2025 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled that Ashley could assist you. We'll be sure to share your feedback with her—she'll be happy to know her efforts made a difference. We truly appreciate your support and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

1
2
3
4
...
412