Tynan's Volkswagen

I purchased a used Kia in April. It was missing a duplicate key and spare tire, jack, etc. After several attempts to have my calls returned, I finally got a tire (no jack, tire iron, etc.). No he duplicate key and spare tire, jack, etc. After several attempts to have my calls returned, I finally got a tire (no jack, tire iron, etc.). No help in getting a key. Once they have the sale, there is no followup or customer courtesy. Update: The Used Car Manager later contacted me. He worked with me to resolve both of my issues with the spare tire and key. Therefore, I have upped my rating. More

Great job suraj. He is very friendly and easy to work with. I had a great experience buying my new passant. I recommend buying with suraj. with. I had a great experience buying my new passant. I recommend buying with suraj. More

Awesome service! I am walking away with a brand new car! They were so nice and worked very hard to accommodate me. Very very pleased! They were so nice and worked very hard to accommodate me. Very very pleased! More

RETURNED NEW CAR 2DAYS AFTER BUYING, DEALER UNWILLING TO GIVE FULL REFUND OF VEHICLE. TOOK ME FOR OVER $8000.00. THESE GUYS ARE RIP OFF PRO'S ! FILED COMPLAINTS TO STATE OF COLORADO CONGRESS AND VW CORP. GIVE FULL REFUND OF VEHICLE. TOOK ME FOR OVER $8000.00. THESE GUYS ARE RIP OFF PRO'S ! FILED COMPLAINTS TO STATE OF COLORADO CONGRESS AND VW CORP. More

I had a great buying experience .thanks to Keith . I didn't have perfect. credit and. was treated very good. he got me into a 2012 passat . thanks to everyone. at tinans. for. making me feel welcome. on didn't have perfect. credit and. was treated very good. he got me into a 2012 passat . thanks to everyone. at tinans. for. making me feel welcome. on black Friday. great staff . Bobby west More

Service dept is lacking both in professionalism and technical expertise. It is recommended you go elsewhere for service (either a small shop or another dealer). I have never used the sales side. technical expertise. It is recommended you go elsewhere for service (either a small shop or another dealer). I have never used the sales side. More

If you are in the market for a dealership that has no follow through look no further than Tynan's. I have been leaving messages for weeks with questions about my new car. I have yet to get a return cal follow through look no further than Tynan's. I have been leaving messages for weeks with questions about my new car. I have yet to get a return call back from anyone I have spoken to or left a message for. My financial institution had to hound them to get the payoff for my traded in vehicle as well. I didn't even so much as get a courtesy call after buying my car to see if I had any questions. Not sure how you run a successful business without returning phone calls. They certainly will not be getting my repeat business or the service work on my vehicle. More

I leased a new Jetta from Tynans in 2009. Recently I attempted to purchase my car out of the lease. When deciding if I wanted to purchase my lease or buy a new car, I contacted both the head of leasing attempted to purchase my car out of the lease. When deciding if I wanted to purchase my lease or buy a new car, I contacted both the head of leasing at Tynans and a salesman named Dave. Both promised to email me with numbers regarding different option. However, no information was ever received. When I complained to Sean Tynan he apologized profusely and promised to reconcile the situation. Never happened. At the dealership the sales manager was unable to show me how he was calculating my buyout price in addition to the residual on my vehicle. Lastly, Tynans attempted to pad the purchase price by an extra $150 above what was listed in the lease (for dealership fees at buyout). I have no qualms paying the dealership fees or salesmen’s commissions. However, I expect to be treated professionally and not have the salesman attempt to make a deal on scrap paper using a green crayon. I have moved by business to EMICH, a much more pleasant experience. More

Horrific service and worse follow up. Initially my husband and I were both interested in purchasing Jetta's, when my husband decided he wanted a Honda Hybrid our salesperson Jeremiah began to spew lie husband and I were both interested in purchasing Jetta's, when my husband decided he wanted a Honda Hybrid our salesperson Jeremiah began to spew lies about it being impossible to lease 2 vehicles at once at different dealerships. He changed the price on us at least 6 times, promised us a ski rack then took it back and then attempted to extend our lease terms to get the "incentive deal" they were offering. His manager Tim called us later and apologized and told me he would make things right, to "stay by my phone" 8 days later still no call back. I then emailed Pete Tynan himself, and no response. Considering I have had four family members purchase cars here in the past they apparently do not appreciate repeat business, because of this my Mother is purchasing a Jetta from McDonald's VW this weekend. More

I was treated terribly at this dealer. Unfortunately I had second thoughts after purchasing a car, when I brought this to the attention of the sales manager Tim he basically told me to screw off. Then the had second thoughts after purchasing a car, when I brought this to the attention of the sales manager Tim he basically told me to screw off. Then the dealership manager Matt told me if I continued to plead my case he would not even take care of the complimentary detailing and removal of dealership logos. I would not recommend this dealer to anyone who expects honesty, integrity or compassion. If you have ever seen the movie Used Cars that is what you should expect. More