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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,148 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,148 reviews

September 30, 2024

My car had a sensor go bad. After a week, they didn't even have the sensor. I took the car to another dealer and had it back in two days. I went elsewhere from then on. More

by cabby_z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
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Sep 30, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand your frustration with the delay in obtaining the sensor for your car. This is certainly not the level of service we aim to provide, and we sincerely apologize for any inconvenience this has caused. Jacqueline Goldsboro - Customer Care Coordinator

September 30, 2024

Mr. Sekatawi provided me excellent personal customer service with expert knowledge which address my needs. He did a superior Thank you Cauther Thank You, Reggie Garner More

by REGGIEGARNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
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Sep 30, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that Mr. Sekatawi provided you with excellent personal customer service and expert knowledge. We truly appreciate your feedback and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

September 29, 2024

Amazing staff. Very knowledgeable and explained all very well. I am a customer for many many years and every time satisfied. Thank you. More

by Otmakhova1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Sep 30, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that our knowledgeable staff consistently provides you with great service. It means a lot to us that you’ve been a loyal customer for many years, and we’re glad to know we continue to meet your expectations. Jacqueline Goldsboro - Customer Care Coordinator

September 29, 2024

Everyone who I talked to was rude and passive aggressive. Very understaffed and waited for hours. They said they cover admissions then after I purchased the car said they didn’t and no longer had to. More

by codyboone01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Tynan's Volkswagen responded

We’re sorry to hear about your recent experience and the frustration it caused. Providing excellent service is important and we apologize for falling short. We want to learn more about what happened and work to make things right. Jacqueline Goldsboro - Customer Care Coordinator

September 27, 2024

I had to reschedule my appointment and there was no problem. My questions were answered and all needs were taken care of! More

by KATHRYNDELAINR65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Tynan's Volkswagen responded

Thank you for your review! We're glad to hear that rescheduling your appointment was smooth and that all your questions and needs were taken care of. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

September 26, 2024

Place was clean- all were friendly professional and helpful. A nice change from computerized, Tesla! More

by tinaporter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad you enjoyed the clean environment and found our team friendly, professional, and helpful. It's great to hear that our approach stood out to you! Please let us know if we can assist you with anything else. We're always here to help! Jacqueline Goldsboro - Customer Care Coordinator

September 26, 2024

The team was helpful and professional and I appreciated their customer service as well as support. More

by Morado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
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Sep 27, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're delighted to hear that you appreciated our team's professionalism and customer service. If you ever need anything else, don’t hesitate to reach out—we’re here to help! Jacqueline Goldsboro - Customer Care Coordinator

September 26, 2024

Zachary was friendly, informative, showed me all the bells and whistles but most of all made my purchase EASY!!! More

by CRYSTAL.G.Y.225
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Rutledge
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Sep 27, 2024 -

Tynan's Volkswagen responded

Thank you for the wonderful review! We're thrilled to hear that Zachary made your experience easy and enjoyable. If you need further assistance, don’t hesitate to reach out—we're always here to help! Enjoy your new car! Jacqueline Goldsboro - Customer Care Coordinator

September 25, 2024

I had a great experience with the folks on location Labor Day Monday, they even fed my son lunch off the grill! Avel and friends made it a smooth and easy process. More

by HiZuhl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avel Martinez
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Sep 25, 2024 -

Tynan's Volkswagen responded

"Thank you so much for your wonderful review! We’re thrilled that Avel and the team made your Labor Day experience smooth and enjoyable. We look forward to serving you again in the future!" Jacqueline Goldsboro -Customer Care Coordinator

September 25, 2024

Friendly staff, comfortable waiting area, prompt updates while car was being serviced, I can't stress friendly staff enough! More

by TSPINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Sep 26, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad you had a great experience with our friendly staff and enjoyed the comfortable waiting area. Keeping you updated during your service is important to us, and we appreciate your trust. We look forward to seeing you again! Jacqueline Goldsboro -Customer Care Coordinator

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