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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,155 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,155 reviews

March 01, 2024

Jacob made the whole process easy, fun, & stress free! The whole purchase day went faster than it took just to test drive a car at a different dealership. More

by MELISSAMBENEDICT
Recommend Dealer
Yes
Employees Worked With
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abramson
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Mar 01, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jacob made your car-buying journey easy, fun, and stress-free. We appreciate your kind words and are delighted that Jacob could provide you with such a positive experience We look forward to serving you in the future! Jacqueline Goldsboro- Customer Care Coordinator

February 29, 2024

I had a great experience buying my Volkswagen here. The staff is very knowledgeable & the process is very easy. I like that that this dealership has gone paperless, which eliminated most of the paperwo More

by ROMAN.EH24
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Myers
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Mar 12, 2024 -

Tynan's Volkswagen responded

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience purchasing your Volkswagen with us. . We can't wait to welcome you back when you're ready for the ID Buzz! If there's anything else you need or if you have any further feedback, please don't hesitate to reach out. Safe and enjoyable travels in your new Volkswagen, and thank you for choosing our dealership! Jacqueline Goldsboro - Customer Care Coordinator

February 29, 2024

Ready for me at appointment time; explained a repair with photos that will be needed in the future; completed my maintenance quickly; washed the car; and treated me like my business was valuable More

by Mes70
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
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Feb 29, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your service appointment met your expectations. If you ever have more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Jacqueline Goldsboro - Customer Care Coordinator

February 28, 2024

Cauther treats me like family for all of my service needs with no pressure and empathy for my needs. More

by TMAX
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
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Feb 29, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you feel like part of the Cauther family We appreciate your trust and look forward to continuing to meet your service needs. Jacqueline Goldsboro- Customer Care Coordinator

February 28, 2024

Friendly and helpful They were proficient and quick to install the recall Tracking on the app allowed me to follow the progress More

by CELINADORN79
Recommend Dealer
Yes
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Feb 28, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave such a positive review ! If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your support and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

February 28, 2024

There was no care for my vehicle's concerning symptoms. We tried to speak to the mechanic and that seemed like it was an inconvenience and they did not explain the findings well. We pushed for further asse More

by AVASILOP93
Recommend Dealer
No
Employees Worked With
Monique at the front desk and Hubert(?) or something like that for the mechanic.
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Feb 29, 2024 -

Tynan's Volkswagen responded

We sincerely apologize for the experience you had with us, and we appreciate you taking the time to share your feedback. We're truly sorry to hear that you felt there was a lack of care for your vehicle and that the communication fell short of your expectations .If you would be open to discussing your experience further, we would welcome the opportunity to gain more insights and work towards resolving any outstanding concerns. Please feel free to reach out to us directly. Jacqueline Goldsboro - Customer Care Coordinator 303-341-3524

February 25, 2024

Above and beyond the call of duty. Awesome Service, Excellence integrity honesty that I would recommend my clients friends and family More

by EDWARDCASTLEBERRY
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
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Feb 26, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave such a glowing 5-star review! We are thrilled to hear that our service went above and beyond your expectations and that you found our team to be exemplifying excellence, integrity, and honesty. Thank you once again for choosing our services and for the wonderful recommendation! Jacqueline Goldsboro- Customer Care Coordinator

February 25, 2024

One of the most stressful situations that I had to deal with in 2023 and I paid 500 and still got no key More

by MATTHEWECKERT87
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
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Feb 26, 2024 -

Tynan's Volkswagen responded

Thank you for reaching out to us. We appreciate your feedback regarding the service experience you had with us. However, after reviewing our records, it appears that you declined the service and opted not to proceed with the recommended work. Our records indicate that the service in question was offered to you, but you chose not to move forward with it. If there's any confusion or if you have additional information you would like to discuss, please feel free to contact our customer service department. Thank you for your understanding, and we look forward to the opportunity to assist you further. Jacqueline Goldsboro- Customer Care Coordinator

February 23, 2024

Robert was very helpful, easy to work with, and professional. Best car buying experience ever! More

by BVICKSTROM
Recommend Dealer
Yes
Employees Worked With
Robert Glandon
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Feb 26, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with Robert! We're delighted to hear that he was helpful, easy to work with, and maintained a high level of professionalism throughout the car-buying process. Safe travels in your new car, and thank you for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

February 23, 2024

Smooth transaction but I did have to discuss the lifetime warranty. It was not going to be honred. I had to discuss it with finance manager and he made it right. If I didn't ask about it, I would of not had More

by Ivaldesp79
Recommend Dealer
Yes
Employees Worked With
Gregory Alore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Alore
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Feb 26, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you had a smooth transaction with us. However, we apologize for any inconvenience regarding the lifetime warranty and appreciate your diligence in bringing it to our attention. We understand the consideration for an extended warranty and the desire for a better price. We strive to provide competitive pricing and value to our customers, and we respect your decision to decline the extended warranty. Thank you again for choosing us, and we look forward to any future opportunities to exceed your expectations. Jacqueline Goldsboro - Customer Care Coordinator

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