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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,148 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,148 reviews

November 20, 2023

Was very quick and efficient. They made it super easy for me to get in and out of the dealership with a high quality lease and solid overall offer. More

by SPRENGELER19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team was able to provide you with a quick and efficient leasing process. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you in the future! Jacqueline Goldsboro - Customer Care Coordinator

November 19, 2023

Great service on my brakes! I was able to get in and out the same day. More

by MARYG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
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Nov 20, 2023 -

Tynan's Volkswagen responded

Thank you so much for your fantastic 5-star review! If you ever need further assistance or have any questions, feel free to reach out. We look forward to serving you again in the future! Safe travels . Jacqueline Goldsboro -Customer Care Coordinator

November 19, 2023

Typical sleazy used car salesman vibe. We came in knowing what we wanted but all of the xx-ing, lies, and his constant need to fill silence with noise we very nearly decided to take our bu More

by DANIELANDERSON7411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman's name not known
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Nov 20, 2023 -

Tynan's Volkswagen responded

We sincerely apologize for the negative experience you had during your recent visit. Your feedback is crucial to us, and we take your concerns very seriously. We are genuinely sorry for any frustration caused by what you perceived as a lack of transparency and communication. Your experience is not reflective of the level of service we strive to provide, and we deeply regret any inconvenience .Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. Jacqueline Goldsboro -Customer Care Coordinator

November 19, 2023

Javob very nice and was helpful. My 3rd car with VW. My car doesn’t have all the bells whistle my Jetta did but it has things My Jetta didn’t have. Thanks More

by SOONERS1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Tynan's Volkswagen responded

Thank you for taking the time to share your thoughts with us! We're delighted to hear that you've found some positive aspects in your new car, despite the differences from your previous Jetta .We appreciate your feedback and your trust in choosing our brand. If you have any questions or need assistance in the future, feel free to reach out. Wishing you many enjoyable miles ahead! Jacqueline Goldsboro- Customer Care Coordinator

November 18, 2023

They always provide excellent service, they are all very friendly. Completely satisfied with the service. More

by Ana M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson, Cauther Sekatawa
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Nov 20, 2023 -

Tynan's Volkswagen responded

Ana, thank you so much for your glowing 5-star review! We're thrilled to hear that you consistently receive excellent service from our team. We greatly appreciate your kind words about our friendly team. Thank you for choosing us, and we look forward to continuing to meet and exceed your expectations in the future. Jacqueline Goldsboro- Customer Care Coordinator

November 18, 2023

Brought car in to fix the rear view mirror, and also had them look at the brakes as they felt a little abnormal to me. Mirror was fixed, and they looked at the brakes, test drove the car, and assured me the More

by SBELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
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Nov 20, 2023 -

Tynan's Volkswagen responded

Thank you for choosing us for your car service, and for taking the time to leave a positive review! We're pleased to hear that your rear view mirror was successfully fixed, and we appreciate you bringing the concern about your brakes to our attention. If you ever have more questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future. The Tynan's Volkswagen Service Team

November 17, 2023

Express service is the best. Brian is great, personable, & a good communicator. He knows VW More

by PJBRENNER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us this fantastic 5-star review! We are thrilled to hear that you had a positive experience with our express service and that Brian exceeded your expectations. We truly appreciate your kind words and your trust in our expertise with VW. If you ever need assistance again or have any further feedback, please don't hesitate to reach out. We look forward to serving you in the future! Jacqueline Goldsboro- Customer Care Coordinator

November 17, 2023

Used the express service option: communication from the service rep was excellent and the service went well. More

by CTJOHNSON1789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
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Nov 17, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience with our express service option .We appreciate your trust in our service and look forward to serving you again in the future. The Tynan's Volkswagen Service Team

November 17, 2023

Helpful in fixing the issue with my car No No Figure it out I hope someone laughs More

by AERIELLE.SMITH
Recommend Dealer
Yes
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Nov 17, 2023 -

Tynan's Volkswagen responded

Thank you for your fantastic review! We're delighted to hear that our team was able to assist you in resolving the issue with your car. We appreciate your trust in us and hope to keep you smiling with our service. Safe travels and happy driving! The Tynan's Volkswagen Service Team

November 16, 2023

The car is broken again one day after I received it. So i dont know to recomend it More

by RICKYPCIAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Report | Print
Nov 17, 2023 -

Tynan's Volkswagen responded

We're truly sorry to hear about the issue you're facing with your car, and we apologize for any inconvenience it has caused. Your experience is important to us, and we take your feedback seriously. We understand the frustration that comes with unexpected problems, and we want to assure you that we are committed to resolving this matter promptly. Please reach out to our service manager Matt Cooper at your earliest convenience, so we can investigate and address the issue with your car .Once again, we apologize for any inconvenience, and we appreciate your patience as we work to make things right. Jacqueline Goldsboro - Customer Care Coordinator

Nov 17, 2023 -

RICKYPCIAD responded

Yes, im very frustrated about the service that i received, and you tell me that run my car for many miles and doesn't has problem, so yo are making me fell that im a liar.

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