Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,137 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
Contact Dealership
View Awards

700 S Havana St

Aurora, CO

80012

Directions

By Type

Showing 4,137 reviews

September 12, 2023

Have been coming here for many years. When vehicles were new for warranty service. Now for oil change & filter, or parts. Major service intervals may be done else where. I'm happy with th More

by ELDER.FRIESENEGGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
Report | Print
Sep 13, 2023 -

Tynan's Volkswagen responded

It's great to hear that you've been a long-time customer of Tynan's and have had positive experiences with them over the years. If you're satisfied with their service, it's a good indicator that they have consistently met your expectations in terms of quality and customer care. If you ever have any questions or need assistance with your vehicle-related concerns, feel free to ask, and I'll be happy to help. Jacqueline Goldsboro - Customer Care Coordinator-jacqueline.goldsboro@tynans.com

September 12, 2023

It took over a month to get my car repaired and didn’t get an update for the first 2.5 weeks. Extremely expensive. Only reason I went there was because no one else works on European cars. More

by BROOKSWILHELm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Report | Print
Sep 13, 2023 -

Tynan's Volkswagen responded

I'm sorry to hear about your frustrating experience with the car repair. A month-long repair process with a lack of communication for the first 2.5 weeks is indeed quite inconvenient and can be stressful. It's not uncommon for specialty repair shops that work on European cars to have longer turnaround times and higher costs due to the specialized knowledge and parts required. Remember that finding a trustworthy and reliable mechanic is essential for the long-term maintenance of your European car. It might take some time and effort, but ultimately, having a good relationship with a reputable mechanic can save you both time and money in the long run. the Tynan's Volkswagen Service Team

September 11, 2023

Calysta and the team at Tynan’s went out of their way to help me and make my life easier. Their customer service is excellent and I will continue to use them for all my VW service needs. More

by ALISON.CO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
Report | Print
Sep 11, 2023 -

Tynan's Volkswagen responded

Allison, It's wonderful to hear that you had such a positive experience with Calysta and the team at Tynan's for your VW service needs. Exceptional customer service can make a significant difference in your overall satisfaction as a customer. It's great that they went above and beyond to assist you and make your life easier. Loyalty to a service provider that consistently delivers excellent service is a valuable thing, and it's good to know that you plan to continue using their services. If you have any more feedback or need further assistance in the future, don't hesitate to reach out to them. Enjoy your VW service with Tynan's!

September 09, 2023

Monique was very helpful and nice. Great experience. I was having a car checked to possibly purchase. She even helped me get a CARFAX. Very impressed by her service. More

by AFIGLINO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Murphy
Report | Print
Sep 11, 2023 -

Tynan's Volkswagen responded

It's wonderful to hear that you had a great experience with Monique and that she was so helpful and accommodating during your car inspection. Going the extra mile to provide you with a CARFAX report shows a commitment to customer service, and it's clear that Monique made a positive impression on you. If you ever decide to make a purchase, it sounds like you have a reliable and helpful resource in Monique. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Enjoy your car shopping journey! The Tynan's Volkswagen Service Team

September 09, 2023

Calysta was super helpful and so very kind. Answered all of my questions, even the ones that probably were a bit stupid. I'd go back just for her! I am a little frustrated with the loss of a s More

by HANNA.NORSTEDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
Report | Print
Sep 11, 2023 -

Tynan's Volkswagen responded

I'm glad to hear that you had a positive experience with Calysta and found her to be helpful and kind. We truly value your feedback and want to address your concerns regarding the service slot issue. We apologize for any frustration you experienced due to the conflicting information provided regarding your service interval. It's important to us that you have a clear understanding of your vehicle's maintenance schedule and any associated benefits. We appreciate your patience and understanding as we work to rectify this situation and ensure it doesn't happen in the future. If there's anything else we can do to make your experience better or if you have any more questions or concerns, please feel free to reach out. We're here to assist you and ensure your satisfaction. Thank you for choosing us, and we look forward to serving you better in the future. Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

September 09, 2023

I thank Jeff Costa my sales man and Cameron Niles for the work they did in helping me with buying and serving my vehicle purchase. More

by MILES.DAVE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Costa
Report | Print
Sep 11, 2023 -

Tynan's Volkswagen responded

Thank you so much for your kind words and appreciation! We're delighted to hear that Jeff Costa and Cameron Niles were able to assist you with your vehicle purchase and provide you with great service. If you ever need anything else or have any more questions in the future, please don't hesitate to reach out. We're here to help, and we look forward to continuing to serve you! The Tynan's Volkswagen Service Team

September 07, 2023

The team was very accommodating and in great communication with me throughout the process, highly recommended More

by MICHAEL.G.SPAYDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Sep 07, 2023 -

Tynan's Volkswagen responded

Michael , It's wonderful to hear that you had a positive experience with the team and that they were accommodating and communicative throughout the process. Recommendations like yours can be valuable for others who may be considering working with this team or in a similar situation. The Tynan's Volkswagen Service Team

September 06, 2023

Everyone was very helpful , these guys knew what they were doing . No pressure sales . Thank you More

by SGNDAD
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Tynan's Volkswagen responded

You're welcome! It sounds like you had a positive experience with the people you interacted with, and they provided you with excellent service without any pressure sales tactics. That's great to hear! If you have any more questions or need assistance with anything else in the future, feel free to reach out. We're here to help! The Tynan's Volkswagen Sales Team

September 05, 2023

Great dealership and sales personnel. I always get great service and Justin was the best ! More

by ARISELDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Tynan's Volkswagen responded

It's wonderful to hear that you've had a positive experience with our dealership ! Having excellent customer service can make a significant difference in your overall satisfaction when purchasing a vehicle. It's clear that Justin made a lasting impression on you with his exceptional service. If you have any questions or need further assistance related to your dealership or any other topic, feel free to ask! The Tynan's Volkswagen Sales Team

September 05, 2023

Heath was able to find a strange electrical issue which I doubt nobody else could find. More

by david_e_reynolds
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob in Service, excellent suspension tech. Ryan in parts, Cauther Sekatawa
Report | Print
Sep 06, 2023 -

Tynan's Volkswagen responded

Thank you for your feedback! We greatly appreciate your kind words about Heath's expertise in identifying electrical issues. We take pride in our team's dedication to providing top-notch service. If you ever encounter any more electrical problems or have any questions in the future, please don't hesitate to reach out. We're here to assist you. Your satisfaction is our priority. The Tynan's Volkswagen Service Team

1
...
93
94
95
...
414