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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,138 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,138 reviews

September 05, 2023

Great dealership and sales personnel. I always get great service and Justin was the best ! More

by ARISELDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Tynan's Volkswagen responded

It's wonderful to hear that you've had a positive experience with our dealership ! Having excellent customer service can make a significant difference in your overall satisfaction when purchasing a vehicle. It's clear that Justin made a lasting impression on you with his exceptional service. If you have any questions or need further assistance related to your dealership or any other topic, feel free to ask! The Tynan's Volkswagen Sales Team

September 03, 2023

The technician Hubert did the job quickly! Really friendly people in the front too. Thanks More

by ARODZ2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Murphy
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Sep 04, 2023 -

Tynan's Volkswagen responded

It's wonderful to hear that Hubert and the friendly staff at the service center provided you with a quick and positive experience. Efficient service and friendly customer service can make a big difference when getting your vehicle serviced. If you have any more automotive needs in the future, don't hesitate to return to their service center. Thank you for sharing your positive feedback! The Tynan's Volkswagen Service Team

September 02, 2023

Calysta is very friendly and is a asset to the dealership Her positive attitude makes the customer feel welcome and ensuring the vehicle will be repaired as promised More

by 12 Beetle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
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Sep 04, 2023 -

Tynan's Volkswagen responded

It's great to hear that Calysta at the dealership has provided such excellent customer service. Friendly and positive staff members like her can indeed make a significant difference in the overall customer experience. If you have any feedback or want to express your appreciation further, consider leaving a positive review for the dealership or letting their management know about your positive encounter with Calysta. It can encourage and motivate employees to continue delivering outstanding service. Jacqueline Goldsboro -Customer Care Coordinator

September 02, 2023

Excellent Work and very professional I’m glad to have my car done there and recommend any body to Check it out thanks More

by KGOITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa, Calysta Johnson, Monique Murphy
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Sep 04, 2023 -

Tynan's Volkswagen responded

You're very welcome! I'm glad to hear that you had a positive experience with your car service and that you would recommend it to others. If you have any more questions or need further assistance in the future, feel free to reach out. Safe and happy driving! The Tynan's Volkswagen Service Team

September 02, 2023

The service center folks were great answered all questions promptly and did the work I wanted done. Biggest problem I had was some of the other work they thought needed to be done. Between two other More

by JAYM19TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
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Sep 04, 2023 -

Tynan's Volkswagen responded

It's positive to hear that the service center was responsive to your questions and completed the work you specifically requested. However, it's understandable that you're concerned about the additional recommended repairs, especially when they come with a significant cost. In situations like this, it's always a good idea to get a second opinion from another reputable mechanic or service center. They can assess the condition of your vehicle and provide their recommendations, which can help you make an informed decision about which repairs, if any, are necessary at this time. Remember to keep records of the recommendations and estimates from different service providers to ensure you make the best choice for your vehicle and budget. Jacqueline Goldsboro-Customer Care Coordinator - jacqueline.goldsboro@tynans.com

September 01, 2023

Calysta Johnson - is fantastic and super friendly. She did an excellent job explaining what services needed at my appointment More

by KATIEKARAZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Calysta Johnson
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Sep 01, 2023 -

Tynan's Volkswagen responded

Katie, It sounds like you had a positive experience with Calysta Johnson, who provided you with excellent customer service during your appointment. Friendly and effective communication can make a significant difference in any service encounter. If you have any more questions or if there's anything else you'd like to know or discuss, please feel free to ask! The Tynan's Volkswagen Service Team

September 01, 2023

Good car purchasing experience! There was a miscommunication between sale person and me for charger issue, but they tried to fix it and provide a good assistance. More

by Wei-Chih Kao
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2023 -

Tynan's Volkswagen responded

I'm sorry to hear that you're facing issues with your recently purchased car. It seems like there might have been some miscommunication or discrepancies between the car you saw in the showroom and the one you received, particularly in terms of the trim level and the included features such as chargers. To address this situation, please contact Jacqueline Goldsboro- Customer Care Coordinator-jacqueline.goldsboro@tynans.com

September 01, 2023

Overall experience was excellent. Justin Delgado was great. Very knowledgeable and thorough. Engaging - but not overbearing. Liking my Tiguan a lot. Many compliments. More

by KRUEGER.MTK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Tynan's Volkswagen responded

It's wonderful to hear that you had an excellent overall experience with Justin Delgado and that you're enjoying your Tiguan! Justin's knowledge, thoroughness, and engaging but not overbearing approach likely contributed to your positive experience. It's always a plus when you receive great service and enjoy your new vehicle. If you have any more feedback or questions, or if there's anything else you'd like to discuss, feel free to let me know. Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

September 01, 2023

I have no idea who Brian Williams that was mentioned on the previous survey page. More

by A_BNDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Murphy
Report | Print
Sep 04, 2023 -

Tynan's Volkswagen responded

It seems there might have been a mix-up or confusion regarding the mention of Brian Williams in the previous survey page. If you don't know who Brian Williams is and didn't have any interaction with them, it could be an error or misunderstanding in the survey or feedback process. You can disregard that reference if it doesn't relate to your experience. Your feedback regarding the service you received is still valuable, and it's essential that it accurately reflects your own interactions and experiences. The Tynan's Volkswagen Service Team

August 31, 2023

I keep coming back because this location has great service. Good employees, and they take care of me in a timely manner. More

by JHALLEZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Calysta Johnson, Monique Murphy
Report | Print
Aug 31, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave such a kind and thoughtful review. We're absolutely delighted to hear about your positive experiences at our location. The Tynan's Service Team

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