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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,141 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,141 reviews

September 01, 2023

Good car purchasing experience! There was a miscommunication between sale person and me for charger issue, but they tried to fix it and provide a good assistance. More

by Wei-Chih Kao
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2023 -

Tynan's Volkswagen responded

I'm sorry to hear that you're facing issues with your recently purchased car. It seems like there might have been some miscommunication or discrepancies between the car you saw in the showroom and the one you received, particularly in terms of the trim level and the included features such as chargers. To address this situation, please contact Jacqueline Goldsboro- Customer Care Coordinator-jacqueline.goldsboro@tynans.com

September 01, 2023

Overall experience was excellent. Justin Delgado was great. Very knowledgeable and thorough. Engaging - but not overbearing. Liking my Tiguan a lot. Many compliments. More

by KRUEGER.MTK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2023 -

Tynan's Volkswagen responded

It's wonderful to hear that you had an excellent overall experience with Justin Delgado and that you're enjoying your Tiguan! Justin's knowledge, thoroughness, and engaging but not overbearing approach likely contributed to your positive experience. It's always a plus when you receive great service and enjoy your new vehicle. If you have any more feedback or questions, or if there's anything else you'd like to discuss, feel free to let me know. Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

August 31, 2023

I keep coming back because this location has great service. Good employees, and they take care of me in a timely manner. More

by JHALLEZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Calysta Johnson, Monique Murphy
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Aug 31, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave such a kind and thoughtful review. We're absolutely delighted to hear about your positive experiences at our location. The Tynan's Service Team

August 31, 2023

Very helpful and courteous when comes to serving; shuttle was great.Thank you very much ! More

by ROBOTICSRTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa, Calysta Johnson, Monique Murphy
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Aug 31, 2023 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled to hear that you found our service team to be helpful and courteous. We're glad that our shuttle service also met your expectations. Your satisfaction is our priority, and we're grateful for your positive feedback. If you ever need assistance again or have any questions, please don't hesitate to reach out. We're here to help! Thank you for choosing us, and we look forward to serving you again in the future. The Tynan's Volkswagen Service Team

August 31, 2023

The wait time (to get helped upon arrival and service was way too long, but emploees were great More

by LIZZARD_820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
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Aug 31, 2023 -

Tynan's Volkswagen responded

Thank you for sharing your feedback with us. We're glad to hear that you found our employees to be great. However, we apologize for the extended wait time you experienced both when you arrived and during service. We understand that your time is valuable, and we're actively addressing this issue to ensure a smoother experience for you in the future. Your input is valuable to us, and we appreciate your understanding. If you have any more feedback or concerns, please don't hesitate to let us know. We're committed to making your next visit more efficient and enjoyable. Jacqueline Goldsboro- Customer Care Coordinator- jacqueline.goldsboro@tynans.com

August 31, 2023

Tynans has been keeping my beetles running for years. Brian was super helpful and kept me informed each step of the way. Generally respectful of my time and present options when things come up, and hel More

by JENMORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
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Aug 31, 2023 -

Tynan's Volkswagen responded

We're delighted that Tynan's has been your go-to choice for keeping your beetles in top shape over the years. We're pleased to hear that Brian and Cauther , provided you with helpful service and kept you informed throughout the process. Our commitment to respecting your time and providing options that fit your needs is a top priority for us, and we're glad you've noticed. We're also glad you appreciate our range of service options. Thank you for choosing Tynan's , and we're here whenever you need assistance or maintenance for your vehicles. We appreciate your support and look forward to serving you in the future. The Tynan's Volkswagen Service Team

August 30, 2023

Friendly, knowledgeable, responsive and available, not rushed, completed work on day promised and finally, estimate and final charges aligned so no surprises! Thank you More

by MARGARET braun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Murphy
Report | Print
Aug 31, 2023 -

Tynan's Volkswagen responded

We're thrilled to hear about your positive experience! Providing top-notch service is our priority, and your feedback confirms that we're on the right track. If you ever need assistance again in the future, don't hesitate to reach out. Thank you for choosing us! The Tynan's Volkswagen Service Team

August 30, 2023

Have purchased several vehicles here. Smaller dealer. Good experience. Sometimes difficult to get scheduled in for service. More

by GLENTEMPLIN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Aug 30, 2023 -

Tynan's Volkswagen responded

Glen, thank you for your continued patronage and feedback. We're pleased to hear that you've generally had positive experiences with our dealership. We apologize for any challenges you've encountered when scheduling service appointments. Your input is valuable to us, and we're actively working to improve our service scheduling process to better accommodate your needs. If you have any further suggestions or concerns, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you in the future. The Tynan's Volkswagen Service Team

August 30, 2023

My issue was taken care of without an appointment and in a timely manner. I was kept informed every step of the way. More

by JJRIESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Aug 30, 2023 -

Tynan's Volkswagen responded

We're glad to hear that your issue was addressed promptly and efficiently, even without an appointment. Keeping you informed throughout the process is important to us. If you have any more feedback or questions in the future, feel free to reach out. Thank you for sharing your experience! The Tynan's Volkswagen Service Team

August 29, 2023

Wonderful communication and service! Will definitely be going back for any more services needed. Thank you More

by a.helly08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Aug 30, 2023 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled you had a great experience with us. Looking forward to helping you again! The Tynan's Volkswagen Team

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