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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,838 Reviews
Call Service Center (303) 209-1680

2,838 Reviews of Tynan's Volkswagen - Service Center

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December 20, 2024

3 years running, always accommodating, courteous and professional. Will continue to have Tynan VW do all my automotive repairs More

by Isaiah#21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Dec 23, 2024 -

Tynan's Volkswagen responded

Thank you for your loyalty and for sharing such a wonderful review! We’re thrilled to have earned your trust for the past three years. We look forward to continuing to care for your vehicle for many more years to come. Thank you for choosing Tynan's VW! 🚗✨ Jacqueline Goldsboro -Customer Care Coordinator

December 18, 2024

Our experience was exceptional. Tynan's will be our go to for service on our Atlas's. More

by TeamAbram#31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta
Report | Print
Dec 19, 2024 -

Tynan's Volkswagen responded

"Thank you so much for your wonderful review! We're thrilled to hear your experience with us was exceptional. It’s our pleasure to provide top-notch service, and we’re honored to be your go-to for your Atlas's care. We look forward to serving you again in the future!" Jacqueline Goldsboro -Customer Care Coordinator

December 16, 2024

I had to wait for a long time. Thats not good. I spent a lot of money to rent a car. More

by UKTE7006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Report | Print
Dec 16, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. We sincerely apologize for the wait time you experienced and understand the inconvenience it caused, especially with the added expense of renting a car. This is not the level of service we aim to provide, and we’re working to improve our processes to better serve our customers in the future. Jacqueline Goldsboro - Customer Care Coordinator

December 15, 2024

Not helpful, makes you question the services they are providing. Kept my vehicle for a diagnostic 5 days without updating me until I contacted them, then they got my vehicle in for diagnostic. Not willin More

by RODERICKWILLIAMS1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Dec 16, 2024 -

Tynan's Volkswagen responded

We sincerely apologize for the negative experience you’ve had. This is not the level of service we strive to provide, and we understand your frustration with the delays and lack of communication. Please know we take your feedback seriously and would appreciate the opportunity to address your concerns directly. Matthew Cooper - Service Manager - 303-341-3350

December 15, 2024

I have been with Tynans VW since 2016. This is the only Volkswagen I will go to! They treat my mother and I with such respect, we love everyone in the service shop and Chris in financing t More

by ROBINCLINE1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calista in service shop I’m not sure I spelled it right she gets 5 stars as well, Cauther Sekatawa
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Dec 16, 2024 -

Tynan's Volkswagen responded

Thank you for your loyalty to Tynan’s Volkswagen since 2016! It means the world to us that you and your mother trust us for all your Volkswagen needs. We’re thrilled to hear that our service team and Chris in financing have consistently provided you with the respect and care you deserve. Your kind words inspire us to continue going above and beyond for our customers. If there’s anything we can do for you in the future, please don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

December 14, 2024

I don’t have anything negative to say about the experience The dealership. The experience was very positive More

by DBONNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We’re thrilled to hear that your experience at our dealership was positive. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

December 14, 2024

We really appreciate your help with the rodent damage. Once you figured out what the problem was you took care of it and us. We really appreciated the use of the loaner. We were able to get to Church (twi More

by C_E_MAXFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Dec 16, 2024 -

Tynan's Volkswagen responded

Dear Chuck, Thank you so much for taking the time to share your experience. We’re so glad we could help identify and resolve the rodent damage and provide you with a loaner vehicle so you could attend to important commitments like church and doctor’s appointments. It’s always our goal to take care of our customers with care and efficiency. We appreciate your kind words and look forward to assisting you again whenever you need us—wishing you peace and blessings! Best regards, Jacqueline Goldsboro Customer Care Coordinator

December 13, 2024

Professional and courteous! My car was washed when I got it back. They also recommended what should be done for my next visit More

by MAGUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Dec 16, 2024 -

Tynan's Volkswagen responded

Thank you for your kind feedback! It's great you appreciated the car wash and the recommendations for your next visit. Ensuring your vehicle is well cared for and keeping you informed is always our goal. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

December 11, 2024

The service was good. Brian was very helpful and prompt. Got us done in a timely manner. More

by ZENAGORDON20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Tynan's Volkswagen responded

Thank you so much for your 5-star review! Brian will be delighted to know his prompt and helpful approach made a difference. We look forward to assisting you again in the future! Jacqueline Goldsboro -Customer Care Coordinator

December 10, 2024

Responsive, good communicators, friendly, I have always been satisfied with the service. And I appreciate working with Cauther. More

by MAUREENMCDONALD96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your positive experience! We're thrilled you found our team responsive, communicative, and friendly. It's wonderful to know you've always been satisfied with our service and that Cauther has made such a great impression. We truly appreciate your kind words and look forward to continuing to serve you in the future! Jacqueline Goldsboro -Customer Care Coordinator

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