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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,878 Reviews

2,878 Reviews of Tynan's Volkswagen - Service Center

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December 21, 2020

Buying my car was never an issue! Liram was respectful and truly helpful! It’s after buying my car that was an issue. My title paperwork was never sent to the DMV and when I called Tynan’s to fix the prob More

by Tam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lirim Avdili
Jan 05, 2021 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. We're sorry to hear of your frustration and will be discussing your feedback with our team so that we can work to provide all our customers with a five-star experience moving forward. If you'd like to speak with us further, please feel free to contact me directly. Thanks, Matthew Shopes - Sales Manager - 303-341-3573

December 20, 2020

I had a problem with the hankook ventus A1 noble 2 tires on my 2020 Tiguan trying to get it past 7mph. Vibration in steering wheel. Took it back 2 times found tires out of balance. Had service shop manager More

by ARNOLDKRAUSE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett and Jordan -Tech , Tom Tran, Cauther Sekatawa, Brandon Read, Benny Hernandez
Dec 21, 2020 -

Tynan's Volkswagen responded

Thanks for taking the time to share your experience! We appreciate you trusting the Tynan's Volkswagen service team. We hope to work with you again soon!

December 18, 2020

This dealership is great. I like the prompt service they gave me when I bought my car to them. I appreciate your services very much More

by ayanydeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa, Brandon Read, Xsavier Shaw-Vanzandt, Benny Hernandez
Dec 21, 2020 -

Tynan's Volkswagen responded

This is what we like to hear! See you next time at Tynan's Volkswagen!

December 17, 2020

They were courteous n awesome in n out in 1 day! They were going above n beyond by offering to have the car cleaned even though it was a simple f.o.b. program. More

by JOEMOON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Benny Hernandez
Dec 17, 2020 -

Tynan's Volkswagen responded

We’re glad to hear our team delivered a five-star experience during your visit! Thanks for the great review and we'll see you next time here at Tynan's Volkswagen!

December 14, 2020

Friendly helpful staff, respectful of my time, I like the text updates with options on repairs. Good prices on service, everyone was being responsible and wearing masks, More

by User-ef2bea4cd8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Dec 14, 2020 -

Tynan's Volkswagen responded

Thanks for the 5-star review! We're glad our team at Tynan's Volkswagen was helpful and friendly! We'll see you at your next service appointment!

December 12, 2020

Excellent customer service. My car needed some routine maintenance and they not only picked up the car from my home but returned it several hours later. More

by DOUGWEARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Dec 14, 2020 -

Tynan's Volkswagen responded

Thank you for the kind review! We appreciate you trusting Tynan's Volkswagen with your service needs, and are glad to hear you enjoyed using our pick-up & drop-off service. Thanks again, and we'll see you next time!

December 12, 2020

I’m so happy with my new car😊😊😊😊 Couldn’t have asked for a better situations I’m so grateful to everyone involved in the process.😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍 More

by foes1300s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Goldsboro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Miller, Lirim Avdili, Tom Tran, Cauther Sekatawa, Mario Gohar, Jeff Costa, Brandon Read, Xsavier Shaw-Vanzandt, Benny Hernandez
Dec 14, 2020 -

Tynan's Volkswagen responded

We love hearing from our satisfied customers! See you next time at your first service appointment! -Tynan's Volkswagen team

December 10, 2020

I gave a low score because they were trying to tell me I need 4 new tires when I bought all new ones last year. More

by PJ_PADILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benny Hernandez
Dec 24, 2020 -

Tynan's Volkswagen responded

We appreciate your feedback. It is certainly never our intention to pressure a customer into anything, so we're sorry to hear that felt like the case. We hope you'll reach out with any further feedback or improvements we can make in the future.

December 09, 2020

The parts and quick service are the most friendly people I’ve ever met in Denver!! Thank you for making sure I made it home safely!!! More

by apriljfromholtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop guys who put my tires on, Benny Hernandez
Dec 10, 2020 -

Tynan's Volkswagen responded

Thank you for the kind comments about our team here at Tynan's Volkswagen! We're glad you got home safely, and we hope you'll be visiting us again in the future!

December 09, 2020

Had a oil change on my VW 3 weeks later, lights went on dash saying I had no coolant, opened hood and No antifreeze or cap on, no air filter I purchased, no fluids put in. Yes they came and picked up my ca More

by LISAH
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Benny Hernandez
Dec 29, 2020 -

Tynan's Volkswagen responded

I'm sorry to hear of this experience and appreciate you taking the time to bring it to my attention. I will be addressing your feedback with my team. If there's anything else about your visit that you'd like to discuss, please reach out to me directly. Matthew Shopes - Sales Manager - 303-341-3573

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