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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,844 Reviews
Call Service Center (303) 209-1680

2,844 Reviews of Tynan's Volkswagen - Service Center

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December 07, 2024

Dealership was very unreliable. Had to call multiple times to get information about my car. More

by KATE.ROSE.JOHNSON123
Recommend Dealer
No
Employees Worked With
Monique
Report | Print
Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced and for not meeting your expectations in keeping you informed about your vehicle. Your feedback is important to us, and we will review our communication processes to ensure this doesn’t happen again. We value your business and hope to have the opportunity to provide you with a better experience in the future. Jacqueline Goldsboro - Customer Care Coordinator

December 07, 2024

Tynan’s has been my dealership of choice for quite some time now. Whether it be purchasing a vehicle or servicing my vehicle as it was this time. The quality of care I always receive makes me feel like fam More

by TMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for your loyalty and for choosing Tynan's as your dealership! We're honored to have earned your trust for vehicle purchases and servicing. It’s wonderful to hear that the quality of care you receive makes you feel like family—that’s exactly the experience we strive to provide. We look forward to continuing to serve you for years to come! Jacqueline Goldsboro -Customer Care Coordinator

December 07, 2024

Fixed car same day. No issues great service dept I would recommend a appointment to speed up your process. More

by JAMES.SHOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We appreciate your suggestion about scheduling an appointment to speed up the process, and we'll certainly consider that. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

December 07, 2024

I always have the best experience! Samir is a great sales person and Gregory Hooked me up with a brand new Volkswagen! More

by THALIAGUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
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Dec 11, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled to hear you always have the best experience with us. Samir is a fantastic salesperson, and we're glad Gregory could help you get into a brand-new Volkswagen! Congratulations on your new car, and we look forward to seeing you again soon! Jacqueline Goldsboro - Customer Care Coordinator

December 03, 2024

Cauther is the best super nice great energy and I had a better day after speaking with him even for just a minute. Matt took good care of me and thank god was a fairer price than what I got emich. More

by AMGOMAHA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt , Cauther Sekatawa
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Dec 04, 2024 -

Tynan's Volkswagen responded

"Thank you for the amazing review! We're so glad Cauther’s positive energy improved your day — he truly has a way of brightening any room! Matt and the team work hard to provide excellent service at fair prices, and it’s wonderful to hear we exceeded your expectations. We appreciate you choosing us and look forward to helping you again!" Jacqueline Goldsboro - Customer Care Coordinator

December 01, 2024

Very professional and great shuttle service and driver, car was fixed on schedule and I am very satisfied More

by FDAOEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique , Cauther Sekatawa
Report | Print
Dec 02, 2024 -

Tynan's Volkswagen responded

Thank you for your review! We’re glad to hear you were satisfied with the professional service, timely repairs, and our shuttle service. Your feedback means a lot to us, and we look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

December 01, 2024

Service unable to find a compatible braided brake line to repair my vehicle or to take my vehicle for a drive on the highway and drive 75mph+ to feel the vibration when driving at that speed. So $326 later t More

by Galfromslc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Dec 02, 2024 -

Tynan's Volkswagen responded

We sincerely apologize for your recent experience. It’s clear we fell short in addressing your concerns, and we regret that we weren’t able to resolve the brake line issue or fully diagnose the vibration. Please know your feedback is important to us, and we’d appreciate the opportunity to discuss this further. Thank you for bringing this to our attention. Jacqueline Goldsboro - Customer Care Coordinator

November 30, 2024

Not satisfied my car was supposed to been fixed and it wasn't. What happened More

by Sylvester Gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Report | Print
Dec 02, 2024 -

Tynan's Volkswagen responded

We’re sorry to hear about your experience and that your car wasn’t fixed as expected. This is not the level of service we strive to provide. Please reach out to us directly so we can review what happened and work to resolve this for you. Your satisfaction is important to us, and we’d like the opportunity to make things right. Matthew Cooper - Service Manager 303-341-3350

November 29, 2024

Calysta was fast, friendly, and effective. She was knowledgeable too. I am a regular because of her. More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
Report | Print
Dec 02, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled that Calysta’s fast, friendly, and knowledgeable service keeps you returning. We’ll be sure to share your feedback with her! Jacqueline Goldsboro - Customer Care Coordinator

November 28, 2024

After specifically requesting that my car be stored inside or be notified if repairs would be lengthy, dealer left car outside for two months and I incurred over $9,000 worth of damage. Will never do More

by SOUNDBEDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager (don't recall name)., Cauther Sekatawa
Report | Print
Dec 02, 2024 -

Tynan's Volkswagen responded

We’re truly sorry to hear about your experience. It’s unacceptable that your requests were not honored, and we understand your frustration regarding the damage to your vehicle. Your feedback is invaluable, and we will take steps to address this internally. We will also ensure that your request to discontinue mail solicitations is processed immediately. Thank you for bringing this to our attention. Jacqueline Goldsboro - Customer Care Coordinator

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