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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,845 Reviews

2,845 Reviews of Tynan's Volkswagen - Service Center

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November 28, 2024

After specifically requesting that my car be stored inside or be notified if repairs would be lengthy, dealer left car outside for two months and I incurred over $9,000 worth of damage. Will never do More

by SOUNDBEDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager (don't recall name)., Cauther Sekatawa
Dec 02, 2024 -

Tynan's Volkswagen responded

We’re truly sorry to hear about your experience. It’s unacceptable that your requests were not honored, and we understand your frustration regarding the damage to your vehicle. Your feedback is invaluable, and we will take steps to address this internally. We will also ensure that your request to discontinue mail solicitations is processed immediately. Thank you for bringing this to our attention. Jacqueline Goldsboro - Customer Care Coordinator

November 27, 2024

Their inspection was on point. Saved me hundreds of dollar to repair/replace an important part. Thankfully the issue was still covered before the warranty expired. More

by Francine Tso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Dec 02, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad our thorough inspection caught the issue quickly, saving you money and ensuring it was covered under warranty. Your peace of mind is our priority, and we’re happy we could help! Jacqueline Goldsboro - Customer Care Coordinator

November 27, 2024

The service we recieved is unmatched to any other car buying experience. Both Aiden and Greg were professional, genuine, honest, and put for exceptional effort to get us in a car with the greatest finan More

by Demetria
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden, Greg, Cauther Sekatawa
Dec 02, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're thrilled that Aiden and Greg provided professional, genuine, and honest service while helping you find the best financial options. Your satisfaction means the world to us, and we’re grateful for your kind words! Jacqueline Goldsboro - Customer Care Coordinator

November 25, 2024

Great costumer service with fast and efficient people working there. I’ll definitely bring my car back. More

by ALLISON.HEINTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Nov 25, 2024 -

Tynan's Volkswagen responded

Thank you so much for your 5-star review! Your kind words motivate us to keep providing top-notch service. We look forward to seeing you again and appreciate your trust in us for your car's needs! Jacqueline Goldsboro - Customer Care Coordinator

November 24, 2024

Very professional. Courteous. Prompt Informed me of possible issues that might arise. Great service. Pleasant. More

by DUNSMOREBOBJULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Tynan's Volkswagen responded

Thank you for your thoughtful review! We're pleased you found our team professional, courteous, and prompt. We appreciate your kind words and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 23, 2024

Very friendly and helpful. They value me as a customer, my tiggi came out very clean and sparkling. More

by SV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Nov 25, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words and 5-star review! We’re thrilled you felt valued as a customer and that your Tiguan came out clean and sparkling. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

November 23, 2024

Excellent service and attention to the details was superb! I will definitely be back for my next service. Aiden does a great job with coordinating the service process. More

by BON.HARBAUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aiden, Cauther Sekatawa
Nov 25, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience and leaving such a wonderful review! We're delighted you received excellent service and appreciated the attention to detail. Aiden will be thrilled to know he made the service process seamless for you. We look forward to welcoming you back for your next visit! Jacqueline Goldsboro- Customer Care Coordinator

November 22, 2024

Very nice , smooth and fast … did something for me that I needed done in the same day More

by DSHERIFF22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Nov 22, 2024 -

Tynan's Volkswagen responded

Thank you for your fantastic feedback! We're so glad we could quickly and efficiently take care of what you needed. If you ever need anything else, we’re here to help! Jacqueline Goldsboro -Customer Care Coordinator

November 22, 2024

Friendly staff, quick service. Was able to get in and out. Great dealership and service center More

by JOYCETX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Nov 25, 2024 -

Tynan's Volkswagen responded

Thank you for the fantastic review! We're thrilled you enjoyed our friendly staff and quick service. We appreciate your kind words and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

November 22, 2024

Shopping for a new car can be stressful, but this was hands-down the best experience I’ve ever had. From the start, the team worked with me to address my price point, and they guided me to the perfect ve More

by TYMILLER0728
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Nov 22, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team made your car-buying journey smooth and stress-free. Your recommendation means the world to us, and we’re grateful for the opportunity to assist you. If there’s anything more we can do for you, don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

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