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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,850 Reviews

2,850 Reviews of Tynan's Volkswagen - Service Center

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October 18, 2024

This place has been amazing. Cauther is the BEST!! Every thing is always done correctly and everyone is very nice More

by WNG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Oct 21, 2024 -

Tynan's Volkswagen responded

Thank you for your amazing review! We're thrilled that Cauther and our team consistently provide excellent service and create a positive experience for you. We appreciate your kind words and look forward to continuing to serve you! Jacqueline Goldsboro - Customer care Coordinator

October 17, 2024

Thy had great customer service. Rachide and Torren did a great job on my car. More

by KABUGOBRIAN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Oct 21, 2024 -

Tynan's Volkswagen responded

Thank you for the wonderful review! We're thrilled to hear that Rachide and Torren provided you with great customer service and did a fantastic job on your car. We appreciate your feedback and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

October 17, 2024

The experience was so bad I will never return to your dealership for service or anything else. I canceled my extended warranty, which cost me more than $1000. The service technician and service manager s More

by LORENK34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Oct 18, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your feedback. While we understand your frustration, we ask that all interactions remain respectful to ensure a productive resolution for everyone. Regarding our shuttle service, we have a policy that limits drives to a specific radius. Unfortunately, we cannot accommodate trips beyond that, including your 38-minute request. Jacqueline Goldsboro - Customer Care Coordinator

October 17, 2024

Kind, quick and professional. Really treated me well. Thank you, I’ll come back! I need to have a tune up soon! More

by CB3505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Oct 17, 2024 -

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We're delighted you had a kind, quick, and professional experience with us. We're always here to treat you well and are glad to know you'll be coming back. Whenever you're ready for that tune-up, we’ll be happy to assist you! Jacqueline Goldsboro - Customer Care Coordinator

October 16, 2024

My car was in the shop much too long for the service completed by Tynans More

by PFONDOBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Oct 17, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback. We apologize for the delay and any inconvenience it caused. We strive to provide timely service and will review your experience to ensure we improve going forward. Jacqueline Goldsboro - Customer Care Coordinator

October 16, 2024

It was a very helpful and quick service, price was reasonable and the employees were very kind. More

by ADbigD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa, Zachary Rutledge
Oct 17, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! It's great to know that our team was kind and took good care of you. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

October 15, 2024

Expensive service cost and the reason for bring the car in was not resolved completely. More

by MIKAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Oct 16, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback. We’re sorry your issue wasn’t fully resolved and the service costs were higher than expected. We take your concerns seriously and would appreciate the opportunity to discuss this further to ensure we can make things right. Please feel free to reach out to us. Jacqueline Goldsboro - Customer Care Coordinator

October 13, 2024

They are aways very friendly with great service that is quick and very efficient and good in communication More

by Margit Sereny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calista Johnston
Oct 15, 2024 -

Tynan's Volkswagen responded

Thank you for your kind review! We appreciate your support and look forward to continuing to serve you! Jacqueline Goldsboro -Customer Care Coordinator

October 13, 2024

Everything was handled so well and taken care of so quickly! Definitely makes taking care of my car easy. More

by Helena Nitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Oct 15, 2024 -

Tynan's Volkswagen responded

Thank you for the great review! We’re happy to hear everything was handled quickly and efficiently, making car maintenance easy. We appreciate your trust and look forward to continuing to take care of your vehicle needs! Jacqueline Goldsboro - Customer Care Coordinator

October 12, 2024

Dealers sold me a warranty that other VW dealerships don’t accept. So that’s negative, but service center has always been genuine & dependable. More

by CJGAUVAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Oct 15, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback. We're sorry to hear about the issue with your warranty and we will look into it. Please feel free to reach out so we can assist you further with the warranty concern. Jacqueline Goldsboro - Customer Care Coordinator

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