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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
3,019 Reviews
Call Service Center (303) 209-1680

3,019 Reviews of Tynan's Volkswagen - Service Center

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February 05, 2025

Is my home dealership and I wouldn't go anywhere else, service, sales, parts, express service all is top of the line. I love you guys! More

by Juan
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
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Feb 05, 2025 -

Juan responded

Thank you Cauther!!

Feb 06, 2025 -

Tynan's Volkswagen responded

"Juan, thank you so much for your incredible review! We're honored to be your home dealership and truly appreciate your loyalty. It means the world to us that you trust our service, sales, parts, and express team. We love having you as part of our family and look forward to serving you for many more years!" Jacqueline Goldsboro - Customer Care Coordinator

February 04, 2025

Appointment set up and effortless. Service started right away and quickly. Great customers services as well. More

by DATHAO.T.NGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Tynan's Volkswagen responded

Thank you for your 5-star review! We're glad your appointment was easy to set up and you received quick, excellent service. We appreciate your support and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator

February 03, 2025

I have been having second thoughts about Tynan’s since I bought my second vehicle here. Have been considering to change service to another dealership who would also likely gain the benefit of my next vehic More

by WFRERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Tynan's Volkswagen responded

Thank you for sharing your experience with us. We understand that trust and confidence in your service team are essential, and we truly appreciate the opportunity to regain your confidence. Rachide and our technician will be pleased to know their efforts made a difference. If there’s anything we can do to continue improving your experience, please don’t hesitate to reach out. We value your business and look forward to serving you in the future! Jacqueline Goldsboro - Customer Care Coordinator

February 03, 2025

I always had a wonderful experience ! Everyone out there is outstanding. Robert, Cameron are the Best people in town. I meet the owner Matt a couple of years ago and I have to say that h More

by blancacline40@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Goldsboro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert , Cauther Sekatawa
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Feb 03, 2025 -

Tynan's Volkswagen responded

Thank you for your kind words and for sharing your wonderful experience! We truly appreciate your support and are grateful for your recognition of Robert, Cameron, and Matt. Our team takes great pride in providing outstanding service, and it’s always rewarding to hear such positive feedback. We look forward to assisting you with your upcoming purchase and ensuring another exceptional experience for you and your family! Jacqueline Goldsboro - Customer Care Coordinator

February 02, 2025

During my last service, they added a small amount of windshield washer fluid. However, I suspect it was either diluted with water or just plain water because every time I used it, my windshield froze. T More

by PILAR.A.RIPOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Tynan's Volkswagen responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is always to provide the highest quality service, and we take your feedback seriously. The windshield washer fluid we use is designed to perform in a range of conditions, so we’d like to investigate this further to ensure there are no issues. Please contact us at your earliest convenience so we can make this right. Your satisfaction is important to us, and we’d love the opportunity to regain your trust. Jacqueline Goldsboro - Customer Care Coordinator

February 02, 2025

Polite staff and timely repair of my VW. I appreciate the surroundings and the 15 word minimum. More

by DREWRUST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
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Feb 03, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We’re glad you had a positive experience with our polite staff and timely repair service. Your appreciation of our surroundings means a lot to us. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

January 31, 2025

My salesman was the best salesman I’ve ever had in my 68 years on this planet! Justin was unbelievable thanks to him. I will refer anybody I can to This dealership and refer him More

by James Morland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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Feb 01, 2025 -

Tynan's Volkswagen responded

Wow! Thank you for your amazing review! We're thrilled to hear that Justin made such a great impression. We appreciate your referrals and look forward to serving you again Jacqueline Goldsboro - Customer Care Coordinator!

January 31, 2025

Very welcoming to their customers. Able to answer questions. Fast service. Check ed the whole car.gave good feedback.. More

by M.BELL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Feb 01, 2025 -

Tynan's Volkswagen responded

Thank you for your review! We're glad you felt welcomed and appreciated our thorough service. Let us know if we can help with anything in the future! Jacqueline Goldsboro - Customer Care Coordinator

January 23, 2025

Calysta was fantastic, she was easily the best part about the experience. Very knowledgeable and thorough. The waiting area needs attention to be polite. It would be nice to have coffee or water. More

by J_ODEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Calysta 5 stars
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Jan 24, 2025 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We're thrilled that Calysta provided excellent service and made a positive impression during your visit. We will certainly pass along your kind words to her! We also appreciate your feedback about our waiting area. Providing a comfortable and welcoming environment is important to us, and we apologize for falling short in this regard. We will review your suggestions and explore ways to improve, including offering coffee and water for our guests. Jacqueline Goldsboro - Customer Care Coordinator

January 23, 2025

Communication regarding service updates is great at this dealership. It was a little unclear what the process was when I arrived to pickup my car. However, Cauther was great to work with. More

by THERESAMORIN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Jan 24, 2025 -

Tynan's Volkswagen responded

Thank you for your feedback! We’re so glad you appreciated our communication during the service process and that Cauther provided great support. We apologize for any confusion regarding the pickup process. Your comments are valuable and will help us improve clarity and streamline the experience for our customers. We hope to see you again and provide a smoother experience next time. Please don’t hesitate to reach out if we can assist you with anything else. Jacqueline Goldsboro - Customer Care Coordinator

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