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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,892 Reviews
Call Service Center (303) 209-1680

2,892 Reviews of Tynan's Volkswagen - Service Center

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February 21, 2024

Professional was knowledgeable and car was done on time She was quite friendly explained everything to me More

by JWBSMILE
Recommend Dealer
Yes
Employees Worked With
Special service manager
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Feb 22, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with our Professional! We appreciate your feedback and look forward to serving you again in the future. If you have any further questions or needs, please don't hesitate to reach out. Safe travels! Jacqueline Goldsboro - Customer Care Coordinator

February 20, 2024

Easy, quick, clean Staff is friendly and helpful and answered all my questions. Waiting area is comfortable More

by FRAN.SIMONET
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
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Feb 21, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience! We appreciate your feedback and look forward to serving you again in the future. If you have any further questions or needs, feel free to reach out. Thank you for choosing us! Jacqueline Goldsboro- Customer Care Coordinator

February 18, 2024

Great service as usual. The driver, Ron, was very courteous and punctual. It was a great experience all around. More

by robisaac
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
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Feb 19, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience! We are thrilled to hear that our service met your expectations and that Ron provided you with courteous and punctual assistance We look forward to serving you again in the future! Jacqueline Goldsboro -Customer Care Coordinator

February 17, 2024

Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience More

by ANDRESSGRATEROL
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
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Feb 19, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your fantastic experience with us! We truly appreciate your repeated emphasis on the positive nature of your interactions. If there's anything specific that stood out to you or any suggestions you have for further improvement, we'd love to hear them. We look forward to providing you with many more outstanding experiences in the future! Jacqueline Goldsboro -Customer Care Coordinator

February 16, 2024

I bought a new key fob at Tynan's and had the new fob programmed in the service department. Catherine took care of getting the work done quickly. More

by Denver 47
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
Report | Print
Feb 19, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience at Tynan's! We're thrilled to hear that Cauther in the service department provided you with efficient and quick assistance in programming your new key fob. We appreciate your business and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

February 15, 2024

Terrible service from their sellers. I wanted to change my car for a new one and none of the sellers helped me. More

by SERGIOVP217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employees Not Listed
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Feb 15, 2024 -

Tynan's Volkswagen responded

We genuinely regret to hear about your dissatisfaction with our service, and we sincerely apologize for the inconvenience you experienced while attempting to change your car .If you could provide additional details or contact our customer support team at 303-364-3524, we would greatly appreciate the opportunity to address your concerns directly .Thank you for bringing this to our attention, and we hope to have the chance to better serve you in the future. Jacqueline Goldsboro - Customer Care Coordinator

February 15, 2024

Right on time, fast, knowledgeable and good customer service. Answered all my questions and explained so I could understand. More

by BIRDMONKEYGIRL51
Recommend Dealer
Yes
Employees Worked With
Brian Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
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Feb 16, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us !If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again and continuing to exceed your expectations .Thank you once again for choosing Tynan's Volkswagen! Jacqueline Goldsboro- Customer Care Coordinator

February 15, 2024

One of the requested services wasn't completed so I have to make another appointment. I don't have anymore words. More

by JAKE.WARREN
Recommend Dealer
No
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Feb 16, 2024 -

Tynan's Volkswagen responded

I hope this message finds you well. We sincerely apologize for the inconvenience you experienced with our services and appreciate you taking the time to share your feedback .We understand the frustration of having to schedule another appointment due to an incomplete service, and we sincerely apologize for any inconvenience this may have caused .If you could provide us with more details about your experience, such as the specific service and any other concerns you may have, it would greatly assist us in identifying areas for improvement .Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in your next appointment. Jacqueline Goldsboro - Customer Care Coordinator

February 14, 2024

Great Everyone was fantastic and the experience was amazing and could not have been better More

by BJEVERT420
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
Report | Print
Feb 15, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words! If there's anything specific that stood out or if you have any additional comments you'd like to share, we'd love to hear more about your experience .Thank you for choosing us, and we look forward to the pleasure of assisting you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Jacqueline Goldsboro- Customer Care Coordinator

February 14, 2024

Quick and convenient Volkswagen service experience. I had a coupon for the service and Brian offered something a bit better. Thank you! More

by MACDIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with our Volkswagen service! If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again and providing the same level of exceptional service .Thank you for choosing us, and we appreciate your trust and support. Jacqueline Goldsboro- Customer Care Coordinator

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