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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,956 Reviews

2,956 Reviews of Tynan's Volkswagen - Service Center

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April 23, 2024

Had a recall on my moonroof shade and they replaced with a hole in it More

by RIDGE MCKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure the service lady’s name
Apr 24, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to leave feedback regarding your recent experience with our service. We apologize for any confusion or inconvenience caused. It appears there may have been a misunderstanding regarding the nature of the service provided. We would like to clarify that the work carried out was in compliance with recall 60G3 and was not related to the replacement of the interior sunshade. We strive to provide clear and transparent communication about the services rendered to ensure our customers' satisfaction .If you have any further questions or concerns regarding the service performed, please do not hesitate to reach out to us directly. Jacqueline Goldsboro - Customer Care Coordinator

April 21, 2024

Tynan’s Volkswagon dealership on Havana in Aurora, CO is a great dealership all around. More

by WOLFFSTREET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Apr 22, 2024 -

Tynan's Volkswagen responded

Thank you so much for your five-star review! We're thrilled to hear that you had a great experience at Tynan's Volkswagen dealership on Havana in Aurora, CO. We appreciate your business and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

April 18, 2024

Great service. Very convenient and helpful. Tynan’s is my place!! Highly recommend. 15 words is just too darned many. More

by TRISHASPRINGER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Tynan's Volkswagen responded

Thank you so much for the fantastic review! We're thrilled to hear that Tynan's is your go-to place. We appreciate your recommendation! Jacqueline Goldsboro - Customer Care Coordinator

April 12, 2024

Calysta is the best! ! I’ve been in a handful of times for various things & she’s always super helpful, thorough, & is all around lovely to interact with. More

by HALLIEGOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta
Apr 16, 2024 -

Tynan's Volkswagen responded

That's fantastic to hear! Calysta will be thrilled to know that her assistance has made a positive impact on your experiences with us. We're proud to have her on our team, and we appreciate you taking the time to acknowledge her exceptional service. If there's anything else we can do for you, please don't hesitate to let us know. We're always here to help! Jacqueline Goldsboro - Customer Care Coordinator

April 12, 2024

Incredibly polite and helpful staff, and I really appreciate the online quote they sent me before performing work. I’m always very impressed with Tynans and their staff, and will happily bring my iD. More

by ANDYFENDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Apr 12, 2024 -

Tynan's Volkswagen responded

Thank you so much for your glowing review! We look forward to welcoming you back for any future maintenance needs for your iD.4! Jacqueline Goldsboro - Customer Care Coordinator

April 11, 2024

Service became sh*tty. Car wasn’t vacuumed neither washed. Tires where inflated 20psi more then they’re supposed to be. Now I’m also wondering if anybody even did my oil ch More

by KOLOSOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Tynan's Volkswagen responded

We're truly sorry to hear about your recent experience. This falls far below our usual standards of service, and we understand your frustration. Please accept our sincerest apologies for the inconvenience caused. Please reach out to us directly so we can address your concerns promptly. Jacqueline Goldsboro - Customer Care Coordinator

April 11, 2024

Love working with Cauther. No hassle. Accommodating and usually can get me in and out. More

by GLEN TEMPLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Apr 12, 2024 -

Tynan's Volkswagen responded

That's wonderful to hear! We're thrilled that you've had such positive experiences with Cauther. We appreciate your support and look forward to continuing to serve you efficiently. If you ever need anything else, don't hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

April 10, 2024

Tynan's got my car in for service earlier than my appointment and finished quickly and efficiently. I appreciate that as I am busy with my job as well. Thank you for respecting my time and schedule. More

by CBKRUTKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Tynan's Volkswagen responded

"Thank you so much for taking the time to leave such a fantastic review! We truly appreciate your business and look forward to serving you again in the future!" Jacqueline Goldsboro - Customer Care Coordinator

April 10, 2024

Everyone was amazing when helping me buying the car would recommend to others about how great they were More

by LANAMILOSICH
Recommend Dealer
Yes
Employees Worked With
Trou
Apr 11, 2024 -

Tynan's Volkswagen responded

"Thank you for your glowing review! We're delighted to hear that our team provided you with amazing service during your car purchase experience . If you ever need anything in the future, please don't hesitate to reach out. We're here for you!" Jacqueline Goldsboro - Customer Care Coordinator

April 10, 2024

They have a great customer service. And justin he is the best sales consultant. Thank you More

by FANUGMICHAEL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Tynan's Volkswagen responded

"Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with our customer service and that Justin provided exceptional assistance as your sales consultant. We'll be sure to pass along your kind words to him. If you ever need anything else, please don't hesitate to reach out. We appreciate your support!" Jacqueline Goldsboro - Customer Care Coordinator

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