Tyson Motor

Poor service Made an appointment to get my car checked for a noise it was making, even showed them the noise it was making and 2 days later no word from them. Call Made an appointment to get my car checked for a noise it was making, even showed them the noise it was making and 2 days later no word from them. Called them and to follow up to see what was going on and they still didn’t have a answer for me, they couldn’t even tell me if my car had been checked yet! They told me they would call me the next day, waited all day and once again didn’t hear from them, all they could tell me is that they were really busy, I tried giving them as much time as possible but when they told me they still didn’t know what was going on with my car I told them I was going to just pick it up and when I went in they just told me nothing was wrong with my car! 3 days to tell me my car was ok when I can clearly hear the noise plus my car is only 1 year old! Definitely won’t be going back! More

Recall work Service advisor Chris Benigno was very accommodating, friendly and thorough with the types of repairs that were needed. Our car was promised returned Service advisor Chris Benigno was very accommodating, friendly and thorough with the types of repairs that were needed. Our car was promised returned the same day and it was. More

service was friendly and knowlegable. Although I thought the Labor charge was high. 3/4 of the bill was labor. the work was done in reasonable time was friendly and knowlegable. Although I thought the Labor charge was high. 3/4 of the bill was labor. the work was done in reasonable time More

Horrible Service Brought my Wrangler in for a check engine light. Dropped the car on Sunday afternoon (so wo an appt). Received a call on Monday am advising they recei Brought my Wrangler in for a check engine light. Dropped the car on Sunday afternoon (so wo an appt). Received a call on Monday am advising they received my key and note with the issue. Said they would take a look and let me know, but not that day. I called Tuesday afternoon to get a status. Still had not looked at it. No big deal. Called Friday late afternoon and was told that since I'd dropped the car wo an appt, it is not uncommon for the vehicle to sit for up to 2 1/2 wks or longer before it would be evaluated. Mind you, this is all warranty. Phoned to pick the car up on Saturday to take it elsewhere and was told the battery is now dead, the engine coolant had leaked out as well as the transmission fluid. It is undriveable. Wow. The service guy said he would now escalate my ticket to first thing Monday morning(now into the next week). I called Monday right before lunch and was told it still had not been looked at and to maybe wait until 4pm that day or Tuesday by lunch. I phoned on Tuesday (why am I the one calling?)at lunch and guess what......no one has looked at it. Received a call around 2pm on Tuesday and was told to pick it up after 4pm. Since the battery was not under warranty (maintenance) and neither was the oil change (also maintenance) I could not get a final total of the bill except for the beforehand knowledge that I have a $100 deductible for the warranty. Really???? When I went to pick up the car well after 4pm, the paperwork never made it to the cashier. That was a 20 minute stand around whats your name, please spell your name, what kind of car, and who told you to come, wait. Geez. And lastly, I never received an apology and my bill was $526.50. Thanks. More

My Second Time back after years! We continue to be very happy with the customer service here. We purchased our 1st vehicle back in 2009 and came back again in 2017! We continue to be very happy with the customer service here. We purchased our 1st vehicle back in 2009 and came back again in 2017! More

Great Experience with my new Jeep! I was looking at the new Jeep Compass models and was referred by my father to Tyson and JR, who he had previously done business with for work. I was v I was looking at the new Jeep Compass models and was referred by my father to Tyson and JR, who he had previously done business with for work. I was very specific in what I wanted in my new vehicle and JR was quick to work hard and do everything he could to get me what I wanted. I had looked into other dealerships and none of them could come close to the great deal JR was able to provide me with for both my trade in and the Jeep. I will definitely come back to them when my lease is ending and will be sure to recommend them to anyone looking for a new vehicle. Great service, nice dealership, and absolutely worth the hour drive from my home! More

We purchased a new Pacifica We had great help in selecting our vehicle from JR Neilis. Jim Kenny helped us realize our purchase with great pricing incentives and deals. Steve Kli We had great help in selecting our vehicle from JR Neilis. Jim Kenny helped us realize our purchase with great pricing incentives and deals. Steve Klimara made th financing process simple and quick. More

Great people! Had a wonderful buying experience with help from Aaron and Tim. They pulled out all the stops to ensure we got the exact car we wanted. Lots of great, Had a wonderful buying experience with help from Aaron and Tim. They pulled out all the stops to ensure we got the exact car we wanted. Lots of great, open communication along the way, even just to check in with us when we went for a period of time with no movement on a delivery date from the manufacturer. Very satisfied--would recommend! :) More

Good experience Fast service and very friendly. Always made sure the numbers we were given satisfied our needs. We were in and out with a new car Fast service and very friendly. Always made sure the numbers we were given satisfied our needs. We were in and out with a new car More

THE best car buying experience EVER Hands down the best service I've ever had at a car dealership. Tim Giacomi, what an amazing salesman. Kept it real every step of the way. Lindsay Lewi Hands down the best service I've ever had at a car dealership. Tim Giacomi, what an amazing salesman. Kept it real every step of the way. Lindsay Lewis in finance dept bent over backwards to give my wife Lizette and I the best deal at a low interest rate. My wife got the new Jeep Renegade and I'll DEFINITELY be back in a few months to buy my dream truck... a Dodge Ram More