
Tyson Motor
Shorewood, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,934 reviews
Great service No complaints, excellent service, plenty of options, extremely affordable, doesn't get better than that. The salesman Jason and the Finance manager Li No complaints, excellent service, plenty of options, extremely affordable, doesn't get better than that. The salesman Jason and the Finance manager Lindsay were excellent in communicating and working with us and our purchasing situation to make it as painless as possible. More
The best in the business Since my move back to Illinois I have purchased 4 new vehicles and had all my service work performed by Tyson. They are the best in the business. Since my move back to Illinois I have purchased 4 new vehicles and had all my service work performed by Tyson. They are the best in the business. More
Wasn't my first choice but it should have been. I am writing this review to show my appreciation of your Service Director, Danny Galvan. This review is based on my dealings with Tyson Motors while I am writing this review to show my appreciation of your Service Director, Danny Galvan. This review is based on my dealings with Tyson Motors while they had my car for Major Service/Warranty Work. First off, I am very picky when needing service on my specialized vehicle and I looked for recommendations of where to have my car serviced from others within the Dodge community. Unfortunately, I was recommended to visit a different dealership for my service issue. I have now realized I made a mistake with following that recommendation and I should have brought my Dodge to Tyson when the issue first occurred. Even though the situation was tough and escalated through SRT, Danny took the reins and led me, as well as others, to get my car fixed. My first interaction with Danny was a cold call, as he didn’t know me or my situation, and I was surprised with our phone conversation as I wasn’t the friendliest person towards him. However, I didn’t feel like I was a “number” waiting in line whatsoever and Danny was truly there to help me. He listened to everything I had to say, interacted as needed, and let me know what to expect when I would be dropping off my car in correlation to a Field Engineer being available to look my car over. I arrived for my appointment, but unfortunately I missed Danny to meet him face-to-face. I spoke with Jack Asher and he was already informed of my situation. He took care of getting me a loaner vehicle and updated me that the Field Engineer would be a day later than originally planned. I was still a little skeptical about everything, as I didn’t get to talk to Danny, but Danny called me the next day to go over what was going to happen. This made me feel a little better as knowing what is going on means a lot to me; whether it being good or bad news. I had asked Danny if he could please keep me updated on the status of my car while he was working on it. While I thought he was just saying he would to “keep me happy”, he went above and beyond my expectations . This really helped relieve some of the anxiety I was experiencing due to the extent of warranty work that had to be done and my first time working with your service department. I believe when someone goes out of their way to take care of their customer it should be recognized. Most people just go about their business and never say thank you as they just expect the work to be completed. Thank you Danny, Jack, and Franco for having respect for your customers and putting Customer Service first! More
New truck Great sales staff willing to work with customer's budget. Showed me a variety of trucks to pick my best fit. Very friendly and knowledgeable about the Great sales staff willing to work with customer's budget. Showed me a variety of trucks to pick my best fit. Very friendly and knowledgeable about the different styles and options. More
To buy new 5 time consecutive buyer,from the top to the bottom all departments were exceptionable to work with. Jason Beltran and Jim Kinney the best. Thank 5 time consecutive buyer,from the top to the bottom all departments were exceptionable to work with. Jason Beltran and Jim Kinney the best. Thank You Tyson James and Janice Mladucky More
Diagnostic inspection possible transmission issue Relatively quick results with good outcome for my pocketbook! Problem was fully explained by Anthony and was given advice on how vehicle might run a b Relatively quick results with good outcome for my pocketbook! Problem was fully explained by Anthony and was given advice on how vehicle might run a bit rough until adjusted to my driving style. No worries! Very pleasant and helpful! More
Service Great service. For it being a Saturday I was able to get in an out. I've never been to a car lot and got approved so quickly. I am in love with the je Great service. For it being a Saturday I was able to get in an out. I've never been to a car lot and got approved so quickly. I am in love with the jeep I got! More
Bought my third vehicle here Jason Beltran sold me my new ram and my last ram and my mother a jeep. Great guy great dealership. Lindsay made the financing part easy and quick Jason Beltran sold me my new ram and my last ram and my mother a jeep. Great guy great dealership. Lindsay made the financing part easy and quick More
Exceptional Car Buying Experience! My wife and I had been looking for a 2017 Jeep Cherokee Latitude for several weeks and hadn't had much luck finding anything in stock at the dealershi My wife and I had been looking for a 2017 Jeep Cherokee Latitude for several weeks and hadn't had much luck finding anything in stock at the dealerships we had visited in our local area. We decided to run up North on a Sunday afternoon to check out some suburban Chicago dealers inventories. Tyson Chrysler, Dodge, Jeep and Ram Trucks was our last stop and I've got to tell you we almost got tired of walking the lot looking through their inventory of 2017 Jeep Cherokees. The had over 100 in stock and 3 that matched up perfectly with what we were looking for. We took note of the VIN # for the Cherokee Latitude we were most interested in and emailed them that same evening through their website. On Monday morning I received a couple emails (One from Aaron Lang and one from Jason Beltran) as well as a phone call from Jason inviting us to travel up to the dealership and meet with him so that he could attempt to earn our business. I set up an appointment and my wife and I took the trip up to the dealership that following Wednesday. First off, I've got to admit that we were a little skeptical that the dealership pricing and discounts we saw online for the car we picked out would actually prove to hold true once we got there. Been THERE, done THAT with LOTS of new car dealership experiences over the years...but NOT this time! Jason immediately put us both at ease with the most friendly, knowledgeable, stress-free, no-pressure sales experience we have ever had. He went out of his way to make us comfortable with every aspect of the sales experience and he was totally respectful and courteous every step of the way. After a test drive we confirmed that the Cherokee we picked out was still the one we wanted and sat down to talk details. To make this long story a bit shorter, we ended up trading in our 2013 Ford Escape and driving home in a brand new 2017 Jeep Cherokee Latitude the same day. The best part was that it was equipped exactly as we would have ordered it from the factory and at an absolutely OUTSTANDING price with the factory incentives combined with Tysons deep discount! They even threw in a set of Jeep molded splash guards too after I asked them to! And I've also got to mention Travis Robertson who took care of the post sale financing...he has one of those great "one of a kind" personalities and was quite interesting/fun to deal with - we'd like to highly recommend Travis to all as well! After our experience with Tyson Motor Corp. we certainly can say we have a lot of respect for the way Jason and the other folks at this dealership took care of my wife and I. They worked hard to earn our trust and business and were totally honest every step of the way. No surprises, no tricks, no high-pressure sales tactics and the resulting stress you experience at most dealerships. Wouldn't believe it if we hadn't experienced it first hand! More
Excellent Experience I have purchased my last 2 Jeep Wranglers from Tyson Motors in Shorewood. The staff is knowledgeable on the vehicles and options. They are also very I have purchased my last 2 Jeep Wranglers from Tyson Motors in Shorewood. The staff is knowledgeable on the vehicles and options. They are also very low pressure and allowed me to check out the vehicles and options I was interested in at my own pace. When it came time to purchasing, they were able to quickly locate the exact vehicle I was interested in and make a deal work that I was happy with. Bob Adams was a great salesperson to work with and the finance department was helpful and did not push any additional packages that I didn't care for. More