Tyson Motor

EXCELLENT! We have been searching for a larger car for two years and have had a awful runaround at other dealers. From first phone call to purchase this dealer was honest and helpful. This dealer was poli two years and have had a awful runaround at other dealers. From first phone call to purchase this dealer was honest and helpful. This dealer was polite, not pushy, and in a world of buy it! Buy it! Buy it! pleasant!My two year old daughter was talked with and they even got down on her level , which as a parent is very nice to see. Brad ( our salesman) was very busy because we came at a peak time but he took the time to ask our daughter questions and get her balloons . Bob ( the finance guy) IMMEDIATELY without having to be asked offered our daughter several pieces of paper and a box of crayons to color with. We bought a 1999 Durango and are very pleased. Buying a used car can be a hassle but it felt so easy here. We were made to understand that the item was as- is and understood why ( some minor issues that we didn't mind ) and that there were no guarantees. Overall a GREAT experience and a wonderful car! More

I purchased a used vehicle from Tyson, and despite the relatively small profit margin on the used vehicle I purchased, I was treated with exceptional customer service, and professionalism. Aaron Lang, Sa relatively small profit margin on the used vehicle I purchased, I was treated with exceptional customer service, and professionalism. Aaron Lang, Sales Manager, was outstanding to deal with and I would not buy another car without going through him. The entire transaction was smooth and resulted in an extremely competitive price for the vehicle purchased. Of special note is the amazing follow up and customer service Mr. Lang provided even months after the transaction was complete. A certain accessory was missing from the vehicle that was critical to the video entertainment system. Mr. Lang contacted the original owner several times to try and get the item. Eventually, he provided a new part at no charge to our family. This was clearly over and above what was expected, resulting in an extremely satisfied and life time customer. More

Everyone was friendly and answered any questions that we had. We did not feel uncomfortable or pressured in any way. Selection of cars that we had an interest in was good. We could tell that this was a g had. We did not feel uncomfortable or pressured in any way. Selection of cars that we had an interest in was good. We could tell that this was a good dealership by the many visitors that were present. We purchased a vehicle from this dealership several years ago and were as impressed this time as we were in the past. We will indeed consider them when we are ready to purchase again. More

I first started to look at the cars that they had in stock over the internet with J.R. Neilis sending me pictures of the car that I liked. Response on this was very quick. I decided to go to the deale stock over the internet with J.R. Neilis sending me pictures of the car that I liked. Response on this was very quick. I decided to go to the dealer and drive the car I was looking at and dealt with Aaron Lang and JP Vaughan. JP took me out for a test drive and was very knowledgeable about the vehicle. He showed me the car inside and out, discussed the features that the car had and answered all my questions. He is very knowledgeable and was very helpfull. In the end I worked with JP and Aaron to work out a deal on the car and we were able to get the payment down to where I could purchase the car. I had a great experience with these people. I have not dealt with the service department yet but hopefully they are as helpful as the guys I dealt with in purchasing the vehicle. By the way, I bought a Challenger RT and love it!!! More

i have bought 6 jeeps from this dealership and nothing but great service from the sales department and service department.. aaron lang and jim kinney make it very easy to do business with the dealership. but great service from the sales department and service department.. aaron lang and jim kinney make it very easy to do business with the dealership. i wouldn't go anywhere else. thanks guys for keeping it easy... More

They where very professional,kind,open,and understanding They where very professional,kind,open,and understanding to me and my wife's wants and needs in regards to our new car deal. I feel that we got a goo They where very professional,kind,open,and understanding to me and my wife's wants and needs in regards to our new car deal. I feel that we got a good suv from good people at a good price. Thank You Tyson Chrysler/Jeep/Dodge More

First of all Bill met my wife and I as we were looking over a new stow-n-go van and politely introduced himself and asked if he could help us. We told him the van we were looking at had all the options an over a new stow-n-go van and politely introduced himself and asked if he could help us. We told him the van we were looking at had all the options and was the color we wanted. He told us he would go get the key and we could take it for a test drive. Then we talked price and explained our budget. Aaron stepped in and my wife left. That was time to deal, I told Aaron what I could afford and he made it work for me. I know he needs to make money and I knew what I could afford and I am sure we were both happy with the deal. My wife and I are just thrilled. I never had a sales manager talk as if he realy cared about me and what I could afford before. Bob did the paper work and we drove off in our new van. Thanks to them all for making my new car buying a pleasurable experience...:o)... More

I went to the dealer to get a few rust spots repaired. The Durango in question has approximately 65k miles and was < 3 years old. The repair guy first misquoted their own warranty on the car exterior tel The Durango in question has approximately 65k miles and was < 3 years old. The repair guy first misquoted their own warranty on the car exterior telling me it was only 3yrs/36k miles which of course is completely wrong. After getting completely hassled and turned down because they said it was out of warranty (wrong) and that it was body perforation (they try to give you some bs definition about it being surface rust and not a paint adhesion problem - I could see the bubbling under the paint - sure no adhesion problem - what a joke) I was summarily dismissed. Walked outside, called Naperville Dodge on the PHONE, they said no problem, bring it and we'll fix it, and btw it's 100k on the body. I then walked back in completely miffed and asked what kind of bs operation was this. Of course, the Manager comes out to "reassess" the rust and barely agrees that I may have been right and now asks them to schedule a time to repair it. Of course I left, I just wanted to prove my point. More

Terrible experience with Aaron Lang. He was willing to accept our 2006 Grand Caravan lease return originally only under the condition if we buy/lease a new one from him. Poor representation for Tyson Moto accept our 2006 Grand Caravan lease return originally only under the condition if we buy/lease a new one from him. Poor representation for Tyson Motors and Chrysler brand. Consumers have the choice to buy at several places or dealers but it's the service that sells the brand and the loyality towards a product. You not only lost my business but also of anyone I speak to. More