
Tyson Motor
Shorewood, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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new to the jeep family This was my first time purchasing my own car…. so exciting! I was very impressed with the dealership and especially with Tim Slattery. He was so helpf This was my first time purchasing my own car…. so exciting! I was very impressed with the dealership and especially with Tim Slattery. He was so helpful during the entire process and such a nice guy! I couldn't be happier with how everything turned out and I would definitely go back to this dealership when choosing my next car. GO TYSON MOTORS! More
Tyson is well worth returning to - over and over again! Today was the second time I went to Tyson Motor for a car, and was very happy with the results. I came with several expectations concerning the type Today was the second time I went to Tyson Motor for a car, and was very happy with the results. I came with several expectations concerning the type of car I wanted and the price I could afford each month. Salesman, Rex Smiley, was exceptionally patient and low key in his approach, which I thoroughly appreciated. From the time I arrived to the time I left with my new vehicle, I was grateful for the professional service from every staff member I met and worked with. More
Dodge Caravan Good experience, friendly staff. Did not feel pressured at all. Did not know what I wanted going in Rex took the time to show my all my options with Good experience, friendly staff. Did not feel pressured at all. Did not know what I wanted going in Rex took the time to show my all my options with patience. More
Made my first time buying experience amazing! I recently purchased a 2014 Jeep Patriot Latitude from the Tyson dealership in Shorewood, and directly worked with Micah Neely. He, along with everyon I recently purchased a 2014 Jeep Patriot Latitude from the Tyson dealership in Shorewood, and directly worked with Micah Neely. He, along with everyone at the dealership, made my first time buying experience very easy and exciting. My father and I had a good idea of the make and model we were looking for, and not only did Micah find a match, but he was able to match a price that was very competitive! I am very happy and lucky I had this car buying experience and would recommend this dealership and salesperson to anyone in the market! More
Best Dealer Ihave bought many cars from this dealership. The reason is because my sales guy Josh Gallaher is about the best salesman on the planet. He makes you Ihave bought many cars from this dealership. The reason is because my sales guy Josh Gallaher is about the best salesman on the planet. He makes you feel comfortable with every aspect of the car buying experience. His knowledge of all thier inventory helps to make an educated decision so that you feel confident that you get what you're looking for. The financial department is excellent. Brian treats you like a person and explains everything. I've also had excellent experiences with the service department. Thanks Tyson Motors. Keep doing what you're doing and I'll continue to recommend your dealership. - Wayne More
A good experience--this time! Franko was the service writer and was great! He was friendly, respectful and a good listener. My wife's Jeep was not starting properly, though the bat Franko was the service writer and was great! He was friendly, respectful and a good listener. My wife's Jeep was not starting properly, though the battery and starter tested fine. Anyway, it appears the Jeep is now fixed. Overall, it is difficult to a get an appointment in a timely manner at Tyson. Kidos to Franko (sorry, I don't know his last name). He represents Tyson in a positive manner. However, I would like to remind Kori Hanson (secretary) to smile a little and look at the customer. I will give her the benefit of the doubt and say maybe she wasn't feeling well. But, she certainly wasn't friendly toward my wife and I. Unfortunately, she sends a negative attitude toward the customer. She never looked at me even one time, I don't think. We had to wait while she stapled some papers together. It would have been fine if she say " good afternoon, I'll be right with you". A smile goes along way. Now, just a comment about getting an appointment. I called at least 3 times and was put on hold. Yes, my cell phone reported over 9 minutes on hold, then I was disconnected. If it happens one time, you say, it was a bad day and let it go. However, it seems every time I call for an appointment, I make sure I have a current newspaper to read while I wait. I finally saw on their webpage you can make an appointment online. I would make it easier for the customer to locate this option. In conclusion, although I had a good experience THIS TIME, Tyson has some work to do in developing a superior service department. More
1st time buyer!!! Awesome dealership, Larry was an awesome salesman. Didn't pressure into getting anything,let us make the decision on our own. I Would definately recom Awesome dealership, Larry was an awesome salesman. Didn't pressure into getting anything,let us make the decision on our own. I Would definately recommend Larry if you want a friendly, not pushy salesman. So excited to enjoy my 2015 jeep Cherokee thanks to Larry. Also Aaron helped me get my payments at the number I wanted which was great. More
Jeep 2014 Best dealership I have ever purchased from. Everyone was helpful from the salesman to the manager to the finance manager. Would buy more cars there. Best dealership I have ever purchased from. Everyone was helpful from the salesman to the manager to the finance manager. Would buy more cars there. More
Very friendly, easy to work with. No hassles. Recently lost my husband to illness and have never had to deal with any large purchases on my own. I was made to feel very comfortable and did not fe Recently lost my husband to illness and have never had to deal with any large purchases on my own. I was made to feel very comfortable and did not feel pressure. Highly recommend to anyone purchasing a new or used vehicle. Tim Slattery was very informative and helpful. I also love my new car!, More
Service After the Sale I've had the car as of this writing (9/21) for 6 weeks. So far, so good, but you shouldn't expect anything less with a new car. Unfortunately, five ho I've had the car as of this writing (9/21) for 6 weeks. So far, so good, but you shouldn't expect anything less with a new car. Unfortunately, five hours after I took possession, one of the idiot lights for the passenger side air bag illuminated causing me to have to take the car in the Monday morning after. They had the car for two days waiting for a part that they told me was a defect from the manufacturer. It was not a pleasant start. But my biggest issue was I have not received one call from my Sales guy asking how things were going with the new vehicle. On top of that, I made a simple request for him to order me touch up paint for the little dings and scratches that occur. Two weeks after I took possession, I had not heard from my Sales guy, so I called him. He said he would check, and call me right back. I have not heard from him since, and I had to go in to the dealer to order the paint. It was one of the Sales Managers that ordered and got the paint for me next day. But the Sales guy dropped off the face of my earth. Very disappointed. Do you think I'd send someone to this guy again? More