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Tyson Motor - Service Center

Shorewood, IL

4.1
195 Reviews

195 Reviews of Tyson Motor - Service Center

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December 29, 2021

Salesmen are easy to work with. They are willing to work with us and meet us where we need. More

by Vzam45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
December 24, 2021

Always the best service and friendly staff, I buy all my Always the best service and friendly staff, I buy all my vehicles always with Tyson Motors Best people and place in town More

by Miriam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Schwantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Murray
December 22, 2021

At check-in the service tech treated us with respect & courtesy. Our car was done & ready as promised. Shout out to Franco for going all out of his way to help me. Thank you all for great customer More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco, Christopher
December 04, 2021

Extremely knowledgeable and professional. I’ve never had a bad experience, everyone is very helpful! More

by Kcb2190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher, Bill B
November 21, 2021

Awesome customer service!! This is my 3rd Jeep purchase and these guys always go over and beyond to make sure you are happy with your purchase. Aaron was great & so was Lucas my sales guy. Tyson keep up th More

by Simone1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Neilis
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Smiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco Huver, Lucas McGrew
November 12, 2021

Very responsive to my needs and always willing to go the extra mile to help. More

by Ricspence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Vaughan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

It's a great dealership great customer service! I will It's a great dealership great customer service! I will definitely be coming back for service! More

by Anthonyjoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris B and Franco
July 30, 2020

Purchased a 2020 Jeep!! I came in for service on my Chrysler 200 and ended up purchasing a 2020 Jeep! Bob Adams was very helpful, friendly and accommodating. Helping me get More

by bndbates
Recommend Dealer
Yes
Employees Worked With
Larry Holcombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Adams
Jul 30, 2020 -

Tyson Motor responded

We appreciate the 5 stars and this awesome feedback! We're happy to hear Aaron was able to help you out!

March 02, 2020

I purchased my vehicle here in 2015. I always brought it here for service. So you can imagine my shock when I tried another dealership for service and I realized that all other dealerships have fast service More

by PJoe4
Recommend Dealer
No
Employees Worked With
Mike Murray
Mar 04, 2020 -

Tyson Motor responded

Hello, this does not sound like the type of customer service we provide here at Tyson Motor. We would appreciate the opportunity to talk more about this review with you. Please give our Service Manager, Patrick, a call at 815-741-5530. Thank you.

Mar 10, 2020 -

Tyson Motor responded

Dear PJoe4, Reading your review on DealerRater is a very big concern. Without a question we messed up and I would like to begin to set it straight. If you would please send me a copy of the repair order it will help me learn what we did and what we need to correct. In return I will send you a check for your entire repair. Sincerely, Anthony H. Blake

October 31, 2019

The worst This service staff could care absolutely less about their customers. I spoke to three different Service writers. They all spoke poorly of the dealer More

by Marcus
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nov 04, 2019 -

Tyson Motor responded

Hello Marcus, we are extremely concerned to hear this feedback about your visit to our dealership and we would like the opportunity to talk more about this with you over the phone. At a time that works best for you, please give our Service Manager, Patrick, a call at 815-741-5530. Thank you.

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