Uftring Chevrolet

Friendly and knowledgeable Nick was so friendly, knew everything about our Equinox and told us all their was to know. Told us to call anytime with questions that might come up Nick was so friendly, knew everything about our Equinox and told us all their was to know. Told us to call anytime with questions that might come up.. Usually buy and service our vehicles from Uftring in Washington. More

Brandon is the best!! I recently bought a 2015 Chevy Trax at my local dealership. I walked up to store and was greeted by a young guy. He was friendly and knowledgeable. I I recently bought a 2015 Chevy Trax at my local dealership. I walked up to store and was greeted by a young guy. He was friendly and knowledgeable. I told him that I wanted to buy a car that day. He made it happen and it was a pleasant experience despite the rain that day. He was not pushy. I compared the Trax to the Equinox to see which features were better for me. He pointed out the differences as well. I thought the guy in finance was pleasant. he explained the options for extended warranty but wasnt pushy with the top dollar one. I think the detail crew did a good job. I love my new car!! It makes me happy every time I drive it. More

Great Experience purchasing 2015 GMC Terrain Our first experience with Uftring's in Washington was great. We were looking at 2 GMC Terrains on the lot. Being from Bloomington-Normal it was a li Our first experience with Uftring's in Washington was great. We were looking at 2 GMC Terrains on the lot. Being from Bloomington-Normal it was a little worrying to me to drive out of town to purchase a vehicle. I always enjoyed buying locally. It just makes service easier. Adam was very courteous and explained everything very well. So far the service has been great too, we had a small issue with a plastic clip for a floor mat and the service department was able to take care of it right away. I am sure we will be back! More

Amazing group to work with Chad Uftring made buying my first car a great experience. He was so friendly and went to great lengths to get me the car I wanted. I knew the exact ca Chad Uftring made buying my first car a great experience. He was so friendly and went to great lengths to get me the car I wanted. I knew the exact car I wanted and they called us the minute it was ready to look at. He gave me a great trade in on my previous car which made it easier for me to afford my new car. I had a few questions about my car after purchasing it and was able to call him and get help. He even helped me pair my smart phone to my car. I strongly recommend going to Chad if your looking for a car. He was very helpful and was not pushy at all he didn't make it seem like he was only trying to make they sale. He made me feel like he really did want me to get the best car at a great price even if it wasn't going to be that day. If your looking for a different car go to Chad Uftring. More

Blown away!!! My husband and I have bought our cars from Uftring lots for many years and have always enjoyed great service. I was recently widowed. This was my firs My husband and I have bought our cars from Uftring lots for many years and have always enjoyed great service. I was recently widowed. This was my first time at a large purchase on my own. I was very nervous and wanted to really take my time. I felt no pressure to buy something I didn't want or need. Everyone involved seemed to genuinely want to help me get a good, reliable car at a fair price. I couldn't have been more pleased and I love my new car!!! More

$115 for an OIL CHANGE on a car is stealing!. I went in for my first oil change out of warranty on my Chevy Cruze and my experience was absolutely ridiculous. While scheduling my oil change on t I went in for my first oil change out of warranty on my Chevy Cruze and my experience was absolutely ridiculous. While scheduling my oil change on the phone prior to the appointment, I specifically asked how much it would cost, I also let the service tech know it is a diesel Cruze to see if that mattered. The service worker did not know exactly how much it would cost, but without tire rotation she estimated around $50.00. I made an appointment and took my car in on a Friday morning for the basic oil change, without tire rotation. I noticed when I got there the waiting room was rather busy. I waited a total of 2 HOURS to get my oil changed in my car, and everyone that got there after me had already left. I was handed my total bill and I was charged $115.57 for an oil change, without tire rotation, or any problems detected! Mind you, this was also AFTER a $10.00 discount since it took them so long; needless to say, I was livid. I went home and examined my bill, and noticed that they charged me twice for oil in my car, so this invoice was clearly not checked before so easily handing it over to me. I drove back in there and they did credit me back $20.00 for the oil they double charged me for, so my total billed ended up at $95.00, which I am still very unsatisfied about. The service worker did say it was quite an expensive oil change when she initially handed me the invoice, but she clearly did not bother to examine the bill, or she would have caught the double charge. I realize my car is a diesel, however it STILL takes 5 quarts of oil like any other car, so I do not see how this could possibly be so expensive. My husband drives a diesel F350, and this is how much his oil change would cost for 13 quarts of oil, not 5. I realize that when I got there I also asked the service tech to refill the DEF (diesel exhaust fluid) in my car, which she did not quote me a price on, (which to be polite, the service techs should ALWAYS let the customer know what each additional add-on expensive will be). When I got my bill, I realized the DEF was $20.00 to top off, so that was partially a reason for the added expense, but still, a basic oil change should not be this expensive on a car. I spent my entire morning off at the dealership and walked away feeling like I was taken advantage of. Between the long wait time, being double charged for oil, and being charged more than what I was initially quoted; I am extremely disappointed with Uftring Dealership in Washington, IL and I will not return back to your dealership for an oil change again. Every time I have gone to this dealership for oil change and/or service, they are are always pushing me to leave a review, so here you go... More

Very good first time experience As a first time car buyer I wasn't sure what to expect, but the employees here helped to make sure I got the exact car I wanted with a payment I could As a first time car buyer I wasn't sure what to expect, but the employees here helped to make sure I got the exact car I wanted with a payment I could afford. I would recommend them to anybody and I will definitely return to Uftring when I'm ready to buy another car. More

A sometimes stressful experience made easy! I will certainly go back to Uftring for my future truck purchases. Uftring made my new truck buying experience easy and painless. Thank you very muc I will certainly go back to Uftring for my future truck purchases. Uftring made my new truck buying experience easy and painless. Thank you very much . . . . . More

5th vehicle purchase from Uftrings This is the 5th vehicle I have purchased from Uftring Chevrolet. The price of the truck was right, and my salesman, Randy McDonald, worked hard to get This is the 5th vehicle I have purchased from Uftring Chevrolet. The price of the truck was right, and my salesman, Randy McDonald, worked hard to get me rebates and pretty good deal on my trade-in. He also did a great job explaining the features of the new truck. Additionally, I get 95% of my service done at Uftring - there are a few things i like to do myself. I would highly recommend doing business with this dealership. More

bought 2015 Silverado Randy did good job explaining all features of the new truck. Spent a lot of time with me explaining the OnStar and the new 4G LTE. Randy did good job explaining all features of the new truck. Spent a lot of time with me explaining the OnStar and the new 4G LTE. More