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Union County Kia

Monroe, NC

4.6
1,611 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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4712 W HIGHWAY 74

Monroe, NC

28110

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Showing 1,611 reviews

March 16, 2025

Service okay but never explained to me what was done nor any paperwork on what was done other than oil change and tires rotated. My 1st service on new car. Service rep acted like in a rush and no time excep More

by frazierrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these, it was a young guy
March 15, 2025

Selena is very professional and courteous. She is caring and knowledgeable. Always like working with her . Not only does she make sure we are comfortable but our vehicle is ready on time. More

by veggiepatchfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Great customer service as always! Raquel is fantastic at taking care of us. Always out at time promised. More

by bamabrandy1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Our second car purchased at this dealership, great service department, and customer service. The customer waiting area is clean and everyone is friendly. More

by FCTURTLE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford, Nathan Moskowitz
March 13, 2025

Pleasant experience. Informed me of a recall on the vehicle. Discussed services being preformed and the approximate wait time. More

by marissa-law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

They were very professional and kept me in the loop on the progress at all times. More

by BUDDYVCURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name but it was on a Saturday
March 13, 2025

My service was completed within the time promised. Rachel kept me updated throughout. No complaints. More

by DOMENICKNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Thank you for the great review

March 13, 2025

Worked with us to get an ongoing issue fixed. Everyone is always very friendly and helpful. More

by kevohare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 19, 2025 -

Union County Kia responded

Thank you for the great review

March 12, 2025

Always friendly service here and easy to work with my schedule. I highly recommend Union County Kia. More

by HANCOCK.SHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everett
Mar 19, 2025 -

Union County Kia responded

Thank you for the great review

March 10, 2025

Excellent service by the service representatives. Always provide personalized service. They make the service great. More

by sonya.d. Everhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
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