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Union County Kia
Monroe, NC
1,569 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,569 reviews
February 14, 2025
Brandon was very helpful when it came down to making the purchase of my 2025 Kia Soul. Can I get my free tank of gas now? purchase of my 2025 Kia Soul. Can I get my free tank of gas now? More
by geescravi
Verified CustomerEmployees Worked With
February 12, 2025
Union county kia service techs didn’t know what they were doing while checking the epb malfunction and pulled/cut the wires and are saying im responsible for fixing and warranty won’t cover. Kia should be r doing while checking the epb malfunction and pulled/cut the wires and are saying im responsible for fixing and warranty won’t cover. Kia should be responsible for fixing not me I shouldn’t have to pay out of pocket for their negligence. More
by mivey_281
February 11, 2025
I had a fantastic experience at the Kia service center! The space is clean, welcoming, and comfortable, making the whole visit enjoyable. The staff is exceptional, and I had the pleasure of working with Em The space is clean, welcoming, and comfortable, making the whole visit enjoyable. The staff is exceptional, and I had the pleasure of working with Emma for the first time—she was absolutely wonderful! Her professionalism and attention to detail made the process smooth and stress-free. I always trust the Kia team for quality service, and this visit was no exception. Highly recommend! More
by rfirth
February 11, 2025
Great timely service. Honest and clear communications. Very accommodating area to work while waiting for repairs Honest and clear communications. Very accommodating area to work while waiting for repairs More
by j_poli1
Employees Worked With
February 11, 2025
Buying a car can be stressful, no doubt. When we moved to NC in 2021 I was looking to trade in my Telluride for a new one. I visited our local Kia dealership and very quickly knew that I wou When we moved to NC in 2021 I was looking to trade in my Telluride for a new one. I visited our local Kia dealership and very quickly knew that I would NOT being doing business with them. I went home and found Union County Kia online and asked for information, Brandon (David) Jolly reached out and answered my questions. I bought that car and since then, we've bought three more with Brandon's help. He is up front, honest, not at all pushy and makes the process so easy. I highly recommend reaching out to him if you are looking for an exceptional car buying experience. He is the reason that I will drive almost 2 1/2 hours instead of across town! More
by Melinda K
Employees Worked With
February 11, 2025
The process for buying a new car was not stressful at all!! My questions were answered in a professional manor and explained in a way that was easy to understand. all!! My questions were answered in a professional manor and explained in a way that was easy to understand. More
by Jadi143
February 10, 2025
Always there for me and very polite and helpful always enjoy the atmosphere and attention to detail enjoy the atmosphere and attention to detail More
by wallacecrystal87
Employees Worked With
February 10, 2025
Salena was helpful in getting the sales dept to follow through on a promise made at the sales point. She asked questions to fully understand the issue, consulted other dept. and followed through with the through on a promise made at the sales point. She asked questions to fully understand the issue, consulted other dept. and followed through with the concern to resolution. More
by lindalinfors
Employees Worked With
February 09, 2025
Great service and good people the waiting time was reasonable and courtesy from them were great reasonable and courtesy from them were great More
by LCHANEY618
