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Union County Kia
Monroe, NC
1,611 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,611 reviews
January 30, 2025
Team very kind and helpful very professional they fix my car promptly and on time car promptly and on time More
by rmgmagos68
Verified CustomerEmployees Worked With
January 30, 2025
I DO NOT like anything about this dealership. ..2 salespeople and a black guy that is a sales mgr I think....Im bad with names...Scott in the service dept is RUDE ...THE HISPANIC GUY THAT DID OUR ..2 salespeople and a black guy that is a sales mgr I think....Im bad with names...Scott in the service dept is RUDE ...THE HISPANIC GUY THAT DID OUR PAPERWORK DIDNT FILL IT OUT RIGHT AND OUR FIRST CAR PAYMENT WAS 3 WEEKS LATE... I totaled the first Carnival I bought and went back 3 weeks later to get another one JUST like her...I found one at the kia in Mooresville and they went picked her up assured me it was the same AND NOT IT WAS NOT....IT HAD SILVER ACCENTS ( ITS A DARK EDITION) HAD LOUNGE SEATS (MINE DID NOT) NO ONE RIDES IN THE BACK SO I DID NOT NOTICE ...THE ACCENTS I DID...ASSURED ME THEY WOULD BE REPLACED WITH BLACK ONES..AFTER I KEPT CALLING AND CALLING SCOTT THE SERVICE MGR KEPT THROWING IT OFF ON STEPHANIE ...TOO BIG OF A STORY TO TYPE ABOUT THAT GUY...SIX WEEKS LATER I GOT THEM DONE...STEPHANIE..I LOVE HER MOVED AND I WILL NEVER STEP FOOT IN THAT PLACE AGAIN....I WILL TAKE MY BUSINESS TO CHARLOTTE...I HAVE BOUGHT 5 CARS FROM THERE ..MY MOM BOUGHT ONE AND MY NIECE THEY BOTH HAD BAD EXPERIENCES..I TELL ABSOLUTELY EVERYONE ABOUT MY FAMILY'S EXPERIENCES THERE AND CRAZY ENOUGH THE ONES THAT HAVE KIAS HAVE SIMILAR ONES...I WILL NEVER EVER GO THERE AGAIN...EVER!!!! More
by twinnie1970
January 30, 2025
One of the best dealer to purchase the car with nice service and professional team service and professional team More
by PAPASA1204
Employees Worked With
Other Employees :
Chris Crawford
January 30, 2025
Great dealership and very friendly and accommodating, helpful in every aspect and respectful to customers helpful in every aspect and respectful to customers More
by mariammns16
Employees Worked With
Other Employees :
Chris Crawford, Nathan Moskowitz
January 28, 2025
Union County Kia Service Department is always quick and courteous! I recommend Union County Kia Service Department! courteous! I recommend Union County Kia Service Department! More
by Eric
January 26, 2025
Service advisors are always pleasant and helpful. Always top notch work done on my vehicle. Overall pleasant experience. Always top notch work done on my vehicle. Overall pleasant experience. More
by bamabrandy1984
Employees Worked With
Other Employees :
Chris Crawford
January 24, 2025
I had a very Pleasant experience at the union county Kia dealership! They were extremely helpful and didn’t push me to purchase unnecessary things for my car! They are really sweet dealership! They were extremely helpful and didn’t push me to purchase unnecessary things for my car! They are really sweet More
by MorganTurner1292
Employees Worked With
January 24, 2025
This is the worst service I ever had at any service repair shop! I observed 2 of your technicians very sloppy! I had to return to retrieve a cover that was not installed and upon returning home I found repair shop! I observed 2 of your technicians very sloppy! I had to return to retrieve a cover that was not installed and upon returning home I found 2 hoses not connected which I reinstalled. The service was in preparation for a long distance trip fortunately nothing happened no issues! I will never have my car back to you for service again! More
by NAVVET94
Employees Worked With
