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Union County Kia
Monroe, NC
1,533 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,533 reviews
October 27, 2023
Wonderful service department! I always feel welcome when I come there. Great and friendly staff! I always feel welcome when I come there. Great and friendly staff! More
by CHRISSYQ70
Verified CustomerEmployees Worked With
October 26, 2023
Professional and customer oriented. Selection of cars due to size and location could be better. Selection of cars due to size and location could be better. More
by jghg08
October 25, 2023
Great Customer Service . a new appointment was set with no issues . The process was seamless a new appointment was set with no issues . The process was seamless More
by LORIWARDELL
Employees Worked With
October 23, 2023
Cant put it into words I dont have the words to Express my disappointment in Union County Kia my disappointment in Union County Kia More
by JOYCEDEESE1956
October 19, 2023
Selena always takes wonderful care of me with all the problems I may have in my car. problems I may have in my car. More
by PMARIBEL6678
Employees Worked With
October 19, 2023
The service manager Scott is a major pain to deal with if you can even get him on the phone. He is rude and unprofessional. This dealership LOST the engine to my vehicle being repaired and caused extreme del you can even get him on the phone. He is rude and unprofessional. This dealership LOST the engine to my vehicle being repaired and caused extreme delays. Apparently a transport company had taken it to Atlanta by mistake. This is Kia's mistake btw. However, we were made to foot the bill for the rental out of pocket, and when asked, Scott says "that's just the way it is", "we arent going to help you there". Two weeks prior I spoke to Scott on the phone and he said "The engine is being put in the car" Later we find out this is a lie; the engine hadn't been put in the car yet. This has all happened TWO MONTHS after the car was damaged. It took two months for them to start repairs. It has been nothing but lies and run arounds from everyone here. Shop elsewhere. More
by joshuamjames6
October 17, 2023
We were very satisfied with the professionalism that your dealership exhibited during our time of service to our vehicle. dealership exhibited during our time of service to our vehicle. More
by MAXANDCINDY
Employees Worked With
October 17, 2023
efficient service from serena and the service team, without a doubt I will always be servicing my vehicle with kia without a doubt I will always be servicing my vehicle with kia More
by Libravo2009
October 12, 2023
Wonderful dealership and great customer service experience. A place to bring your vehicle for care experience. A place to bring your vehicle for care More
by Gerry
Employees Worked With
October 11, 2023
Always helpful, friendly and quick! Never felt pressure to have any services done that were not needed. Never felt pressure to have any services done that were not needed. More
by manettac
