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This rating includes all service center reviews, with more weight given to recent reviews.
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848 Reviews of Union County Kia - Service Center
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February 03, 2025
The customer service is fantastic always greeting with a smile making you feel welcome. The lounge area is always clean and beverages are available for free along with charging stations for your phone smile making you feel welcome. The lounge area is always clean and beverages are available for free along with charging stations for your phone More
by angelahuntley89
Verified Customer
February 03, 2025
Was in and out. Great scheduling and great staff there. Love this dealership so much!! Great scheduling and great staff there. Love this dealership so much!! More
by CHRISSYQ70
Employees Worked With
February 02, 2025
I purchased a Kia Carnival a couple of years ago when they first came out from Brandon Jolly. It was a great experience dealing with Brandon and the dealership as a whole. Because of that interaction, I they first came out from Brandon Jolly. It was a great experience dealing with Brandon and the dealership as a whole. Because of that interaction, I am now looking at another vehicle there. Dealing with Brandon again and hopefully work this deal out. More
by Wlp0515
February 01, 2025
I have always receive consistent, reliable, prompt, and friendly help and service at Union County Kia. friendly help and service at Union County Kia. More
by amynatoligallagher
Employees Worked With
January 31, 2025
Making appointment was very Easy and quick service provided by carlos…. Thank you to Carlos provided by carlos…. Thank you to Carlos More
by jpatelvikas
January 31, 2025
Good job, works hard to meet issues with recalls. Don’t like survey requiring a minimum word count. Don’t like survey requiring a minimum word count. More
by plj0826
January 30, 2025
Team very kind and helpful very professional they fix my car promptly and on time car promptly and on time More
by rmgmagos68
Employees Worked With
January 30, 2025
One of the best dealer to purchase the car with nice service and professional team service and professional team More
by PAPASA1204
Employees Worked With
Other Employees :
Chris Crawford
January 30, 2025
I DO NOT like anything about this dealership. ..2 salespeople and a black guy that is a sales mgr I think....Im bad with names...Scott in the service dept is RUDE ...THE HISPANIC GUY THAT DID OUR ..2 salespeople and a black guy that is a sales mgr I think....Im bad with names...Scott in the service dept is RUDE ...THE HISPANIC GUY THAT DID OUR PAPERWORK DIDNT FILL IT OUT RIGHT AND OUR FIRST CAR PAYMENT WAS 3 WEEKS LATE... I totaled the first Carnival I bought and went back 3 weeks later to get another one JUST like her...I found one at the kia in Mooresville and they went picked her up assured me it was the same AND NOT IT WAS NOT....IT HAD SILVER ACCENTS ( ITS A DARK EDITION) HAD LOUNGE SEATS (MINE DID NOT) NO ONE RIDES IN THE BACK SO I DID NOT NOTICE ...THE ACCENTS I DID...ASSURED ME THEY WOULD BE REPLACED WITH BLACK ONES..AFTER I KEPT CALLING AND CALLING SCOTT THE SERVICE MGR KEPT THROWING IT OFF ON STEPHANIE ...TOO BIG OF A STORY TO TYPE ABOUT THAT GUY...SIX WEEKS LATER I GOT THEM DONE...STEPHANIE..I LOVE HER MOVED AND I WILL NEVER STEP FOOT IN THAT PLACE AGAIN....I WILL TAKE MY BUSINESS TO CHARLOTTE...I HAVE BOUGHT 5 CARS FROM THERE ..MY MOM BOUGHT ONE AND MY NIECE THEY BOTH HAD BAD EXPERIENCES..I TELL ABSOLUTELY EVERYONE ABOUT MY FAMILY'S EXPERIENCES THERE AND CRAZY ENOUGH THE ONES THAT HAVE KIAS HAVE SIMILAR ONES...I WILL NEVER EVER GO THERE AGAIN...EVER!!!! More
by twinnie1970
