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United BMW

Alpharetta, GA

4.8
815 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 815 reviews

November 22, 2022

Overall, I loved my car that I purchased on 11/19/2022. However, when everything was signed and I was picking up car, I was handed only one key and there was a missing weather mat. Feels like I bought th More

by lunaj0404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Conrad, Rock Kharischarishvili
Nov 25, 2022 -

United BMW responded

Hello, I appreciate you taking the time to share your feedback regarding your visit here at United BMW. I would like the opportunity to further discuss your experience with our Sales Team and your recent vehicle purchase. Can you please send your contact information to me? I look forward to hearing from you. Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

Nov 28, 2022 -

lunaj0404 responded

Victor, I've emailed my information. Looking forward to hearing from you.

Nov 30, 2022 -

lunaj0404 responded

Hello Victor, I have not heard anything from you or anyone.

November 18, 2022

Conrad the dealer rep was knowledgeable and explained the car and deal clearly. The actual dealership building was clean and inviting. Thanks More

by franklewski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conrad Bandoo
Nov 22, 2022 -

United BMW responded

Thank you so much for the 5-star rating, Franklewski. We greatly appreciate you choosing to visit us at United BMW.

November 13, 2022

By far the best experience I've every had purchasing a car - and that's saying something since I've purchased many a car during my 71 -plus years. The experience was absolutely hassle and pressure free. More

by jon.pearce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't recall any names
Nov 14, 2022 -

United BMW responded

Hi Jon, we are so glad you had the best sales experience here at United BMW. Our team is so proud that your visit was absolutely hassle and pressure free. Thank you so much for choosing us and allowing us to serve you.

November 12, 2022

Che are salesman was wonderful. My only complaint would be time waiting for financing to get to us. More

by tcairns4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Carvajal, Che Hall, Sean Weaver
Nov 14, 2022 -

United BMW responded

United BMW appreciates you taking the time to share your feedback. We thank you for your patience and understanding during your visit. We hope to see you again soon. Have a great day.

November 10, 2022

The best car buying experience I’ve had! Excellent selection of vehicles, my sales person was on point, no pressure and super helpful. From several test drives to purchase in under 3 hours More

by mre4171
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castaneda , Rock Kharischarishvili
Nov 11, 2022 -

United BMW responded

Hello, congratulations on your new vehicle. We are delighted to read you enjoyed the best car-buying experience working with our Sales Team. Thank you for your great five-star review and let us know if we at United BMW can be of any further assistance

November 08, 2022

Sparky the best! He is always ready to answer all our questions and give us his best advice. More

by Abraham.Sabaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lyall
Nov 11, 2022 -

United BMW responded

Hello, we appreciate you for taking the time to give us feedback. Thank you for your business and wonderful review. It is rewarding to know our team was so informative and provided great advisement. For any additional help or information, please contact us here at United BMW. Have a great day.

November 03, 2022

They made buying our car a very pleasant experience. They were very knowledgeable and they were very helpful More

by Banks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Gonzalez
Nov 07, 2022 -

United BMW responded

Hello, we are on top of the world reading your phenomenal review. Thank you for the five stars and for acknowledging the expertise of our knowledgeable and helpful Sales Team. It's great to learn that you had a welcoming and pleasant car-buying experience. Congratulations on your new vehicle from all of us at United BMW.

November 02, 2022

Very professional. No pressure to sell a car. Would go back for another sale in the future. More

by Kevin Kennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton, Mark Thompson, Gianni Fermin
Nov 06, 2022 -

United BMW responded

Hi Kevin, thank you so much for the 5-star review and positive feedback. We are delighted to learn that our Sales team was very professional and made the experience pressure-free. Words cannot describe how much we appreciate you for choosing United BMW. For additional help or information, please contact us anytime. Have a great day.

November 02, 2022

Prompt and hassle-free dealer. My new go to dealer for purchases. Wish they were closer so that I could do service there also. More

by bertpilz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rock Kharischarishvili
Nov 05, 2022 -

United BMW responded

It's great to know that your experience was prompt and effortless here at United BMW. Our Sales Team is proud to make your purchase easy with phenomenal service. Thank you for your kind review. Contact us anytime if you need us. Have a wonderful day.

November 01, 2022

Our sales person Ashton did a great job going through the car with my wife from inception to delivery which isn’t an easy thing to do. Finance was easy and fairly quick. More

by shiffman.steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Howell
Nov 04, 2022 -

United BMW responded

United BMW is so glad to learn our Sales Team took great care of you during your purchase. We hope you keep us in mind for all future auto-related needs. Have a great day and stay safe.

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