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Universal City Nissan

Los Angeles, CA

4.5
515 Reviews

3550 Cahuenga Blvd. W.

Los Angeles, CA

90068

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Showing 515 reviews

September 11, 2022

Very informative and professional service. Flexible financing plans. Convenient location. Definitely will come back for all my maintenance needs. More

by erich_kemp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Luis, Scott Frakes, Melvyn Lemus, Maricela Aguilar, Tony Wafa
August 09, 2022

Every time I walk or drive or travel… any way that I get to this wonderful dealer, I feel welcome. More

by El Yorch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
July 20, 2022

Stay away from this dealership! If I could give it negative numbers I would. Car came with the wrong wipers and finance dept sent warranty refund to the wrong bank! Still trying More

by ljdinla
Recommend Dealer
No
Employees Worked With
Arman, Emen
June 20, 2022

Easy to work with. Didn’t make me feel any pressure of upselling. I would definitely come back! More

by YRuiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aya, female
June 14, 2022

very efficient. customer service is alway great. they make it go so smooth they really help me keep on top of my car :) More

by robinslear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joseph louis
June 08, 2022

Chris, my service manager, did an excellent job of processing my 12 month service and had the car back to me in under 2 hours. More

by nwilco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in Service Dept
June 03, 2022

My nissan maxima needed to be fix I was able to bring it in the next day to AYA my car needed major work got it done quick knew what to do thanks Craig Crofton More

by craig.crofton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AYA - service, Melvyn Lemus
June 01, 2022

Consistent excellent service. Conscience of COVID protocol. Service advisor Joe Hernandez is excellent and I appreciate seeing him when I’m there for service. Also appreciate rem More

by ntj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
May 19, 2022

Very good customer service. I had an appointment for 8:30 and by 8:45 my car was off to be serviced. Joe said my car would be ready by 11:00 and that was exactly when I drove More

by bkb954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez
April 19, 2022

REALLY helped me when I was in a dire car situation. They were patient, got me the right price for the right vehicle. I definitely left completely satyidfied and well served by everyone at Universal Cit More

by duane.cobb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Frakes, Melvyn Lemus, Maricela Aguilar, Tony Wafa