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Universal City Nissan

Los Angeles, CA

4.8
541 Reviews

3550 Cahuenga Blvd. W.

Los Angeles, CA

90068

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Showing 541 reviews

September 13, 2023

Really helpful, and they pay attention to every little thing to help you out and come out driving More

by Jose Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Frakes, Melvyn Lemus, Maricela Aguilar, Tony Wafa, Imad Faraj
August 03, 2023

Great service performance and I loved how they broke everything down to me I’m so happy for my family’s new car More

by Mspopkorn6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Frakes, Melvyn Lemus, Maricela Aguilar, Tony Wafa, Imad Faraj
July 27, 2023

Service was provided promptly and in about half the original time estimate. I am satisfied with my Universal City Nissan service. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
July 19, 2023

Excellent customer service and communication; fast service upon entering and enjoy the text update, and the video and recommendations on my vehicle. More

by lmossh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus, Maricela Aguilar
June 21, 2023

It would have been better if we had a cup of coffee while waiting. It's amazing and appreciating feeling when you see your car washed and clean after such a quality and caring service or repair had been perf More

by Berge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHANT ASHIKIAN
June 16, 2023

I've been coming to this dealership for years. The service has always been great. More

by fpaniagua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shant Ashikian
May 09, 2023

They are the worst. Finance officer a scammer. They add on options in the financing to drive the price up. BBB has many of these complaints. I would never buy a car from More

by despos19555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance
April 06, 2023

Chris was great to work with and made the experience stressless with great service and well informed suggestions/recommendations. More

by clauflor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Melvyn Lemus
March 29, 2023

Absolute pleasure doing business. Excellent experience. I’ll highly recommend this dealer to all my friends and relatives. Keep up the amazing work. Thank you More

by chris_torosyan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales and finance
February 25, 2023

Joseph, Krishna, the first shuttle driver who was kind enough to arrange pick up and the help of Krishna -I forgot to ask his name- were se helpful and ready to be of assistance. I can’t thank them enough More

by El Yorch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krishna, Joseph and the morning shuttle driver, Melvyn Lemus, Maricela Aguilar
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