Universal City Nissan

Fraud, Bait and switch tactic, lies Went there when Monique said she would price match. When I arrivered she couldn't do what she promised over the phone. So a car on Ad. Agreed with Tha Went there when Monique said she would price match. When I arrivered she couldn't do what she promised over the phone. So a car on Ad. Agreed with Thai and his TWO supervisors on a price, $850 ABOVE ad price. But when the sales slip came it was almost $2000 ABOVE ad price, and $1450 more than we agreed on. We were told by supervisor that they COULD NOT go any lower! Which means they NEVER intended to sell car at the ad price, since we were willing to give them $850 over AD price. I told ALL my co workers what thieves they are and to NEVER go there. More

Great Experience I gave the highest review because the services was five stars at Universal City Nissan. Sammy Day and Edi Gaser were very helpful getting the car that I gave the highest review because the services was five stars at Universal City Nissan. Sammy Day and Edi Gaser were very helpful getting the car that I wanted More

Nissan Sentra 2015 Friendliness and honesty unlike the other sales men and manager that work there. Alexander Garcia and his manager took the initiative to help me until Friendliness and honesty unlike the other sales men and manager that work there. Alexander Garcia and his manager took the initiative to help me until I left completely satisfied. Everything was precise, effective, and clear. Best experience so far. Definitely wouldn't recommend David the finance employee. More

Great Service Our sales guy Ray and Finance mgr Ernesto made it happen. It was and easy process and pleasant car buying experience and a Great deal. Thank you Our sales guy Ray and Finance mgr Ernesto made it happen. It was and easy process and pleasant car buying experience and a Great deal. Thank you More

Very Satisfied with Universal City Nissan Very friendly and customer satisfaction conscious making sure that they not only make a sale but that the customer is so satisfied they would either c Very friendly and customer satisfaction conscious making sure that they not only make a sale but that the customer is so satisfied they would either come back again and / or recommend them to others. Went out of their way to locate me a financial institution that would give me a lower monthly rate after the sale was final and I already had my wonderful vehicle with me. Very Very satisfied with sales and financing departments at Universal City Nissan More

Illegally dinged credit after I left and told them not to Mickey, the Internet Sales Manager and the Finance Department at Universal City Nissan illegally dinged my credit with a hard inquiry after I decided Mickey, the Internet Sales Manager and the Finance Department at Universal City Nissan illegally dinged my credit with a hard inquiry after I decided not to buy a car with them and after I left the dealership just to screw with me because i walked out of the transaction and told them NOT TO RUN MY CREDIT. They did it anyway, because these people are awful human beings who don't care about you and only want your $. I've never experienced something so blatantly illegal and unethical especially from such a big company. But what can I do? It's impossible to somehow "prove my case" and have the mark taken off my credit history. Thanks a lot Mickey and Universal City Nissan :) hopefully you can post this review on your sales wall with all of the others!!!! More

Great service! It was a very good experience, our salesman was kind and considerate. We will definitely tell friends and family to come see you! You made sure we wer It was a very good experience, our salesman was kind and considerate. We will definitely tell friends and family to come see you! You made sure we were happy with our new vehicle. More

Pure Talk After talking to Lawrance Ayoub, over the phone who is the Internet Sales Manager at Universal City Nissan, he said I was approve with a program that After talking to Lawrance Ayoub, over the phone who is the Internet Sales Manager at Universal City Nissan, he said I was approve with a program that they have that is based by your income because of my credit history, but to make this story short he said I was approve up to $17,000 and 30 days to come out with a $1000 down plus my first payment in 60 days. But when arriving at the dealership all has change to the worst of worst.. All that Lawrance, made me believe was just a complete game. 1. I spent 5 hours at the dealer. 2. Instead of $1000 down it turned to $3000 down. 3. And finally in the end they told me that they weren't be able to help me out because of my credit …what a waste of 5 hours..Mr. Lawrance, you wasted my time you should've just told me over the phone the real deal like a man why make me drive an hour an a half to your dealership and wasting 5 hours with me and finding out in the end that there is nothing you guys could do. I will be spreading this to all my friends, family and co-worker on how you and your team just talk to much making people believe that you guys are just xx… I give you guys a rating of -0 More