Universal City Nissan

My experience here was completely wonderful. I walked in with a mediocre credit, and the boys went above and beyond to find me a car that not only I could afford, but a car that I loved. They walked me thro with a mediocre credit, and the boys went above and beyond to find me a car that not only I could afford, but a car that I loved. They walked me through all the process of choosing a vehicle, deciding if a lease or financing was a better option for me. They were not only nice, but they treated me like a family member, like a friend! They were patient and extremely helpful in all areas, very professional and very friendly. They certainly made this stressful process a "walk in the park" and they got me an INCREDIBLE deal in my brand new 14' Rouge. I couldn't be happier! I will definitely recommend them to anyone that is looking to get a great deal in a new/used car, doesn't matter if they are looking for a lease or to finance, these are definitely the boys to go to, they are AWESOME!!!!!! thank you!!!! More

I loved the salesperson she was very knowledgeable of the vehicle I was interested in. I also liked that I was able to trade in my older vehicle as partial down payment. vehicle I was interested in. I also liked that I was able to trade in my older vehicle as partial down payment. More

I call Mr, German Flores he kept his word told me to come back and would get a truck after two years . I did and I am Loving my truck lol. back and would get a truck after two years . I did and I am Loving my truck lol. More

I just like to say that the main reason this dealership gets such high marks is because of the above and beyond service I received from David Simone. He is a great professional, respectful, and was very co gets such high marks is because of the above and beyond service I received from David Simone. He is a great professional, respectful, and was very concerned in helping me out with my car issue. Followed up with me and kept me informed of everything that was going on. I can't say enough about how lucky this dealership is to have someone like David Simone representing this dealership More

I enjoy the customer service received from David Simone, their service advisor. I oversee the service aspect of the industry I am in and understand the importance of great and true customer service their service advisor. I oversee the service aspect of the industry I am in and understand the importance of great and true customer service More

Universal City was very friendly and did a great job on finding me the exact car I wanted. They gave me a great deal! I had gone to another near by Nissan dealership and Universal City had a better rebate finding me the exact car I wanted. They gave me a great deal! I had gone to another near by Nissan dealership and Universal City had a better rebate offer and price for the car. The sales person and manager were straight to the point and it did not take us long to negotiate. I have already recommended this dealership and hope to do business with them again soon! Thank you Universal City Nissan for making my first new car purchase experience quick, easy and with a great deal! More

Soon after leaving the lot the car broke down! Called the dealer and steve at universal only cares about getting a signature on a contract. Beware. They lie! dealer and steve at universal only cares about getting a signature on a contract. Beware. They lie! More

Nissan always has great customer service, helpful, friendly and gave us a very good deal for a 2014 Rogue SL. Jairo is a sales man with a professional and friendly customer service who went above and friendly and gave us a very good deal for a 2014 Rogue SL. Jairo is a sales man with a professional and friendly customer service who went above and beyond to help us get the exact car that we want. Andrew gave us a good deal and Manuel from finance was nice and professional. More

Every time I come to Nissan for my car's maintenance they greet me with great customer service. I love that I can arrive at the time of my appointment, drop off my car, do my errands while I wait for my they greet me with great customer service. I love that I can arrive at the time of my appointment, drop off my car, do my errands while I wait for my car to be finished. Overall, my experience is always a great one! More

Everyone was extremely nice and worked so hard to help me buy my first ever car, and they helped me get my dream car. They were so wonderful it made what everyone told me would be a difficult experience into buy my first ever car, and they helped me get my dream car. They were so wonderful it made what everyone told me would be a difficult experience into a nearly painless process. More