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Universal Hyundai

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,302 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,302 reviews

March 10, 2026

very accommodating. .. very pleasant... accurate description... works with customers to get the best experience... would recommend highly.. More

by wdurk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Weidner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 06, 2026

Gracias Universal Hyundai. El dealer mas transparente y confiable que e visitado. Gracias a Carlos Rivera. Muy profesional, transparente y con mucho conocimiento te hace las me More

by ana.zarate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Rivera
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Mar 11, 2026 -

Universal Hyundai responded

Ana, en Universal Hyundai, nuestro objetivo es garantizar la satisfacción total de nuestros clientes. Nos alegra que su experiencia con Carlos haya sido positiva y que haya encontrado el automóvil perfecto. Fue un placer tenerlo en nuestro concesionario. ¡Agradecemos mucho su evaluación! Verdaderamente el mejor lugar para comprar Gina Nava Gerente de Reputación gnava1@universalhyundai.com

March 05, 2026

The staff was amazing phenomenal job jonathan rodriguez was great ramces was amazing showing us every step More

by JESSIEPEPIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Rodriguez
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Mar 11, 2026 -

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 01, 2026

I would like to thank Raymundo for his patience. He got me my business and I am super happy with Universal Hyundai. More

by kristinetesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo jorge
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Mar 11, 2026 -

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 01, 2026

llegue de puerto rico y nesesitaba un carro y lo consegui en universal hyundai mi vendedor que es una persona de confianza Raymundo como siempre gracias por su apoyo en mi compra es excelente. More

by shstarlingpr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo jorge
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Mar 11, 2026 -

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 01, 2026

Thank you Universal Hyundai for helping me with the purchase of my car, thanks to the salesperson who helped me a lot, I hope it arrived well, it was a big help, thank you Raymundo More

by michaelrodri888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo jorge
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Mar 11, 2026 -

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 24, 2026

Gracias a juvenal nava por excelente atención, paciencia y dedicación y a todo el grupo de trabajo More

by Aymarvergara78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juvenal nava
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Feb 26, 2026 -

Universal Hyundai responded

En Universal Hyundai, estamos comprometidos con la satisfacción de nuestros clientes. Nos alegra saber que disfrutó su visita y que Juvenal le brindó un excelente servicio. Fue un honor tenerlo en nuestro concesionario. ¡Gracias por su comentario! Verdaderamente el mejor lugar para comprar Gina Nava Gerente de Reputación gnava1@universalhyundai.com

February 23, 2026

I like the Hyundai vehicles, but in this actual lease, I didn’t get the total information! More

by orellanatoledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Medina
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Feb 23, 2026 -

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 29, 2026

Wonderful experience purchasing my vehicle, Jennifer was exceptionally helpful and Hector was efficient. Great experience overall from beginning to end More

by jrs_432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

Universal Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 25, 2026

Everyone is nice and helpful. Attention to detail was impressive. I would recommend this dealer to anyone looking to buy a vehicle. More

by grivera0965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juvenal sales and Jose Valenzuela service
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Feb 18, 2026 -

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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