Jennifer Cacciola

I received a great deal on my Genesis. I would not purchase a Genesis from a combined Hyundai and Genesis dealership. Our salesman was also working with another customer. He was back and f I would not purchase a Genesis from a combined Hyundai and Genesis dealership. Our salesman was also working with another customer. He was back and fourth between both of us. Our salesman was working with me on the app for the car. The internet was having problems. I do not fault the dealership on that issue. However this should have been taken care of the next day. Dealership was busy. The salesman did not show me the functions on the car or help set up the programs to me. Just showed knob shifter, radio, and AC. I asked for the tires to be balanced and rotated. The front tires were worn on the outside of tire. I was told that this normal wear and needed to take care of it on my next car service. I went to my local stand Genesis dealership and what a difference. They took the time to show me everything about the car. I recommend going to a Genesis dealership to get one on one and customer service. The local Genesis did not have to take their time to show me the features on the car or how to set the functions on the car. This is customer service. I will do business with my local Genesis. I will not do service with Universal Genesis. More

by Tiggger Verified Customer Verified Customer

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Thanks to my salesman Justin Salazar, this vehicle purchase was one of the smoothest and quickest I have experienced. purchase was one of the smoothest and quickest I have experienced. More

by jrodmadden Verified Customer Verified Customer

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This car purchase was by far the most pleasant and collegial one I have ever had!! collegial one I have ever had!! More

by mark.mogul3518 Verified Customer Verified Customer

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Everything is fine Everything is great the salesperson is great thank you for your service. great thank you for your service. More

by MICHAELACEVEDO55 Verified Customer Verified Customer

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Wonderful experience purchasing my vehicle, Jennifer was exceptionally helpful and Hector was efficient. Great experience overall from beginning to end exceptionally helpful and Hector was efficient. Great experience overall from beginning to end More

by jrs_432 Verified Customer Verified Customer

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Highly professional and excellent customer service. Jennifer, Billy, Cesar and everyone who worked with me were awesome! Smooth and comfortable experience from start to finish. Jennifer, Billy, Cesar and everyone who worked with me were awesome! Smooth and comfortable experience from start to finish. More

by berkeozel Verified Customer Verified Customer

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Great costumer service. Good deals, I love It so much. I definitely recommend it. My experience were so great Good deals, I love It so much. I definitely recommend it. My experience were so great More

by mariella_valle Verified Customer Verified Customer

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From start to finish just a fantastic experience, oh, and a great deal on top of the treatment! Highly recommend. a great deal on top of the treatment! Highly recommend. More

by EWETTELAND0 Verified Customer Verified Customer

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Excellent service easy transaction and great service beautiful car and great detail and love my car beautiful car and great detail and love my car More

by JEFFREY.BRENNER Verified Customer Verified Customer

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Jennifer and Frankie were top notch, very knowledgeable and professional. They were available by text or phone. Simo was easy to work with also extremely professional. Robert Redford from finance was is a and professional. They were available by text or phone. Simo was easy to work with also extremely professional. Robert Redford from finance was is a true gem. He made the closing process stress free and was a delight to talk to during the process. More

by VINIFERA97 Verified Customer Verified Customer

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