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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
September 27, 2019
Great experience ! Very helpful and kind to us. Everything was explained before hand. I was able to obtain the vehicle I wanted with reasonable price. ! Very helpful and kind to us. Everything was explained before hand. I was able to obtain the vehicle I wanted with reasonable price. More
by Keyshla
Employees Worked With
John Roman
September 27, 2019
Fabio was great! Came for an oil change and met Fabio. He showed me the new technology in the 2020 He took me for a test drive. It was fantastic. It had all the bell Came for an oil change and met Fabio. He showed me the new technology in the 2020 He took me for a test drive. It was fantastic. It had all the bells and whistles. I was sold on the safety features! More
by Christine 1
Employees Worked With
Fabio Thiers
September 24, 2019
Súper Súper Happh Fabio Meatendio muy bien, muy profesionalmente el servicio, Yo lo recomendaria a cualquier peculiar, Muchas gracias por todo que el senhor Fabio haya Fabio Meatendio muy bien, muy profesionalmente el servicio, Yo lo recomendaria a cualquier peculiar, Muchas gracias por todo que el senhor Fabio haya hecho para lograr mi aprobación! Gracias también a Frankie Martinez por la ayuda de financera! More
by Ocasioperez
Employees Worked With
Fabio Thiers
September 19, 2019
Super Happy customer Fábio fez um excelente atendimento. Me explicou sobre todas as funcionalidades do carro. Me acompanhou em toda a negociação da compra! Recomendo mu Fábio fez um excelente atendimento. Me explicou sobre todas as funcionalidades do carro. Me acompanhou em toda a negociação da compra! Recomendo muito! Thank you More
by Oswaldo
Employees Worked With
Fabio Thiers
September 16, 2019
Purchase of 2019 Altima 100%. GREAT! I needed more safety features after being rear ended in January. Very satisfied with my new Altima. I have given a good review 100%. GREAT! I needed more safety features after being rear ended in January. Very satisfied with my new Altima. I have given a good review More
by Altima Purchase
Employees Worked With
Christopher Roman
September 14, 2019
Super Super Happy I felt at home. Fabio went above. Extremely professional and courteous. He walk through the process very quickly and explained everything very clearl I felt at home. Fabio went above. Extremely professional and courteous. He walk through the process very quickly and explained everything very clearly. I would recommend him to my friends and family! Thank you Fabio and Frankie Martinez! More
by Maldonadoluis1
Employees Worked With
Fabio Thiers
September 14, 2019
Fabio Was Wonderful Fabio was great. He was wonderful Im vey pleased with my purchase. I'm very happy with the service that I received. I will recommend everyone to see F Fabio was great. He was wonderful Im vey pleased with my purchase. I'm very happy with the service that I received. I will recommend everyone to see Fabulous! More
by Sharon H
Employees Worked With
Fabio Thiers
September 13, 2019
Purchased a 2019 Nissan Frontier I have purchased several Nissan vehicles from Universal Nissan and have been satisfied with the experience and the vehicles. The salesman and finance I have purchased several Nissan vehicles from Universal Nissan and have been satisfied with the experience and the vehicles. The salesman and finance were professional. More
by Charlotte R
Employees Worked With
Other Employees :
Eliab Sterling, Miguel Gonzales
September 09, 2019
Universal Stands by Their Customer Satisfaction Pledge After an initial negative Nissan experience, manager Juan Crespo, sales associate Joel Rivas, and leasing agent, Eric, demonstrated their expertise After an initial negative Nissan experience, manager Juan Crespo, sales associate Joel Rivas, and leasing agent, Eric, demonstrated their expertise with VIP treatment. Thanks guys! More
by Lynn R
Employees Worked With
Manager Juan Crespo, Sales Joel Rivas, Finance Eric.
September 07, 2019
"5 Stars !" Had a great experience purchasing my third vehicle from Universal Hyundai. Johnathan was extremely knowledgeable, proactive and pressure free. Johnath Had a great experience purchasing my third vehicle from Universal Hyundai. Johnathan was extremely knowledgeable, proactive and pressure free. Johnathan answered all my questions and explained features of the vehicle in detail. Thank you for the courteous and professional treatment. Definitely will be back! More
by Kiko
Employees Worked With
