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Universal Hyundai

Orlando, FL

4.5
4,249 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,249 reviews

May 02, 2019

Great Experience @ Universal Hyundai I want to take this opportunity to thanks the staff at Universal Hyundai especially Teodoro Seminario who was my salesperson, he worked with me durin More

by GORIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Redford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Abadia, Teodoro Seminario
May 02, 2019 -

Universal Hyundai responded

Goris, Its great to hear that Teodoro made your vehicle shopping a hassle free experience and that he was of great assistance through out the entire process. Its always great hearing from our customers and thank you for sharing!

April 29, 2019

Purchase of Santa Fe Through the process of looking at and selecting a vehicle for my wife, Errol Gillette was very helpful and patient in explaining and demonstrating fea More

by Towers63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errol Gillette
Apr 30, 2019 -

Universal Hyundai responded

Its great hearing from our loyal hyundai owners and how there experience went, it give us great pleasure to know that your visit with us went awesome and thank you for the recommendation!

April 28, 2019

GREAT EXPERIENCE From the moment I walked in for my scheduled appointment to the time Johnathan was going over ALL the details of my new car, there was nothing that wa More

by BillM27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Weidner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Cody (Finance), Juan Colon
Apr 30, 2019 -

Universal Hyundai responded

Thank you for sharing this awesome review and we are happy to learn that Johnathan was of great assistance through out your shopping experience with us and we look forward to seeing you soon , Congrats!

April 25, 2019

Amazin Customer Service And Vehicules They are very profesional people, excellent customer service, they know everything about all the cars, they give you the best business you need, comfo More

by SantiHyundai1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Universal Hyundai responded

That's fantastic! That's the kind of experience we strive for every day. I will make sure to pass along the kudos to our team. I'm happy to hear that you're enjoying your vehicle, Thank you for the recommendation!

April 18, 2019

Excellent Service Our service advisor Giovannie went above and beyond. Explained everything so clearly no hidden agenda. Treated us like family and help us through the More

by Minniegr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanne Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Universal Hyundai responded

Thank you for taking the time and recognizing Giovannie, we appreciate the review and look forward to seeing you soon, Thank you and have a good day!

April 17, 2019

Universal Hyundai, The Better Way to Buy! Another great experience with Universal Hyundai. I work in the automotive sales industry and still buying a new vehicle comes down to picking a vehicl More

by rickshawrocket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
darrin diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Colon
Apr 18, 2019 -

Universal Hyundai responded

Brett, Thank you for sharing this wonderful review! First and foremost, We would like to Thank you for being a loyal Hyundai customer and owner, it gives us great pleasure to learn that our staff has always provided you with a great experience, it lets us know that we are doing something right. Again, thank you and Congratulations on your new vehicle purchase and Safe driving!!

April 17, 2019

n/obgf como siempre fue una experiencia muy agradable tanto los vendedores como en finansas , ellos hacen todo lo possible para sastisfser al cliente muchas More

by rafcd21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Redford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Colon
Apr 18, 2019 -

Universal Hyundai responded

Thank you for sharing this awesome review!

April 16, 2019

Very good service Luis Narváez help us with the purchase of the new 2019 Santa Fe explain everything really good job my wife came out really happy with the new car More

by Alexpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Narvaez
Apr 18, 2019 -

Universal Hyundai responded

Alexpr, Thank you for sharing this review. It is great to hear that your experience with Luis N.went good and also made your car shopping experience a hassle free experience. Congratulations to you and your wife, see you soon!

April 16, 2019

The best Luis did an excellent job on getting me in my new car. Luis went over and beyond to meet my satisfaction I rate Luis a 10+ More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arevalo
Apr 18, 2019 -

Universal Hyundai responded

Thank you for sharing this great review and we are happy to learn that Luis made your car shopping a hassle free experience . Don't hesitate to call us if you have any questions, Thank you!

April 15, 2019

experience in the purchase of my Sonata Frankie Martinez was very helpful in my purchases, and made it a great experience, and will recommend him to my friends and family. I will be back aga More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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