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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
December 07, 2017
Adam was amazing. Definitely did not meet the stereotype of a typical car salesman. Very approachable and unintimidating. My Hyundai Sonata has been an a was amazing. Definitely did not meet the stereotype of a typical car salesman. Very approachable and unintimidating. My Hyundai Sonata has been an amazing investment. More
by vcr2013
Verified CustomerEmployees Worked With
Adam Revak
December 07, 2017
Excellent experience My experience was very good. I totally recommend my friends and also Gabriel was very professional and helpful. I am enjoying my new car. Thank you Hy My experience was very good. I totally recommend my friends and also Gabriel was very professional and helpful. I am enjoying my new car. Thank you Hyundai and Gabriel More
by dacsac17
Employees Worked With
Gabriel Carrillo
December 07, 2017
Leo family review We had a very professional sales person who recognized our needs, answered all of our questions and went about and beyond our expectations to meet our We had a very professional sales person who recognized our needs, answered all of our questions and went about and beyond our expectations to meet our needs and made it easy to close the deal. More
by teresacauseyleo
Employees Worked With
Jonathan Cruz
December 07, 2017
a call to Carlos We had a 2013 Elantra and had no intention of trading it in because it only had 39000 miles on it.We received an add in the mail that said we could ge We had a 2013 Elantra and had no intention of trading it in because it only had 39000 miles on it.We received an add in the mail that said we could get up to 4000 off the sticker price. Since we purchased other cars and have dealt with Carlos in the past we gave him a call because we were skeptical about the 4000 savings.Carlos assured us that the savings was the real deal.A few days later we met with Carlos at the dealership and He showed us all the extra things that the 2018 Elantra came with,the rear Camera ,Blind side detection,Android audio,and many other extras that our 2013 Elantra did not have. We are very happy with the new Elantra not to mention the even better gas mileage Thanks Carlos More
by mbrandt3238
Employees Worked With
Carlos Roman
December 07, 2017
Worst Dealership experience of my life. I will use other Hyundai dealerships in the area for my next purchase. I was VERY happy with my last 2 purchases At Universal Hyundai. I will use other Hyundai dealerships in the area for my next purchase. I was VERY happy with my last 2 purchases At Universal Hyundai. More
by mymonorailblue
Employees Worked With
December 07, 2017
Elantra Sport Hyundai is the place to buy. Best dealership in orlando, would recommend all of my family and friends to shop here. Happy to spend my money here. Hyundai is the place to buy. Best dealership in orlando, would recommend all of my family and friends to shop here. Happy to spend my money here. More
by hard_17
Employees Worked With
Chris Cham
December 05, 2017
Adam Revak I love my new Ionic! I get great gas mileage for work. I would recommend this hybrid to all my friends and family. I love all the new technology in my I love my new Ionic! I get great gas mileage for work. I would recommend this hybrid to all my friends and family. I love all the new technology in my new Ionic. I was very pleased with the deal... More
by grullonrichard
Employees Worked With
Adam Revak
December 03, 2017
Adam is wonderful to work with! This was my third purchase and not my last! I appreciate Adam and his professionalism. He is very patiant and knowledgeable. Thank you Adam. I have This was my third purchase and not my last! I appreciate Adam and his professionalism. He is very patiant and knowledgeable. Thank you Adam. I have recommended him to all my friends and family. More
by MSPELLMAN20
Employees Worked With
Adam Revak
December 01, 2017
Excellent The staff at Universal Hyundai was great. From my sales person Steven Rivera, to his manager and the finance advisor. My visit was very pleasant I got The staff at Universal Hyundai was great. From my sales person Steven Rivera, to his manager and the finance advisor. My visit was very pleasant I got everything I needed and wanted. More
by jamin0982
Employees Worked With
Steven Rivera
December 01, 2017
Exceeds Expectations Communicate service expectations to customer. Follow through on service commitment. Inform others of important information about the vehicle your dea Communicate service expectations to customer. Follow through on service commitment. Inform others of important information about the vehicle your dealing with. Speaks clearly and courteously. Listen effectively and check for understanding..Very dependable and very conscientious of other needs .Have a great potential of being a knowledgeable sales instructor. More
by Lourdes Thomas
