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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
October 13, 2017
Michael's review of his trade in of 2014 Elantra to 2018 Elantra. Very happy with the customer service provided. We were there late on a Sunday and no one appeared upset to be there late helping us get into a new veh Very happy with the customer service provided. We were there late on a Sunday and no one appeared upset to be there late helping us get into a new vehicle. They did a great job helping me pick a payment plan that fits my budget. All my options were presented to me very well. Over all very pleased with the experience. I would definitely go here again in the future when I am ready for a new vehicle. More
by dreadlessmike87
Verified CustomerEmployees Worked With
Enrique Zegarra
October 13, 2017
Awesome This place is awesome I recommend anyone to go to Universal for their car buying needs. Keep up the great work Universal!! We will definitely refer f This place is awesome I recommend anyone to go to Universal for their car buying needs. Keep up the great work Universal!! We will definitely refer friends to this dealership! More
by jivonnecordero
Employees Worked With
Johnathan Weidner
October 12, 2017
Thank you for the outstanding support. This is the third car I buy in this dealer and we are very satisfied. I strongly recommend the sales person, Raul. for the outstanding support. This is the third car I buy in this dealer and we are very satisfied. I strongly recommend the sales person, Raul. More
by oswaldofreitas
Employees Worked With
October 12, 2017
Adam Revak I had a wonderful experience at Universal Hyundai. Everyone was very professional and pleasant. I really love and enjoy my new Elantra. I would recomm I had a wonderful experience at Universal Hyundai. Everyone was very professional and pleasant. I really love and enjoy my new Elantra. I would recommend my friends and family to come and purchase from Adam Revak. More
by prisila.torresmua
Employees Worked With
Adam Revak
October 11, 2017
Future customers I was not given enough information, seems because my car is not financed the dealer does not care. I have no follow up information, I don’t know when I was not given enough information, seems because my car is not financed the dealer does not care. I have no follow up information, I don’t know when I have to take the car back More
by jenpatran
Employees Worked With
Steven Rivera
October 11, 2017
Replaced flood vehicles Great staff can't say enough about Jordan he went above and beyond for us stayed longer, wetnt the extra milet to ensure our complete satisfaction. Great staff can't say enough about Jordan he went above and beyond for us stayed longer, wetnt the extra milet to ensure our complete satisfaction. Jordan was extremely knowledgeable and in incredibly personable sales person. He is definitely in addition to your staff that is very welcomed by any of your consumers or prospective buyers. We will refer many clients to him. More
by dchavka1
Employees Worked With
Jordan grabowski, Jorge Sierra
October 11, 2017
My experience! I am thankful that we were able to agree on a deal that satisfied all parties. I will be sure to recommend Universal Hyundai to family and friends. I am thankful that we were able to agree on a deal that satisfied all parties. I will be sure to recommend Universal Hyundai to family and friends. More
by anacalbrecht
October 11, 2017
Hyundai Review I got the car that I was looking for. The car was clean on delivery. So far the car has been great. I will call if I have any issues. I got the car that I was looking for. The car was clean on delivery. So far the car has been great. I will call if I have any issues. More
by gaisaacs
Employees Worked With
Robert Stumpf
October 10, 2017
Highly recommend this dealership This is my second car bought from Universal Hyundai and the experience on both occasions was exceptional. The staff are informative and very professio This is my second car bought from Universal Hyundai and the experience on both occasions was exceptional. The staff are informative and very professional, not pushy and high pressure like at other dealers. I would highly recommend Universal Hyundai to anyone looking to buy a car. New or used doesn't matter, they treated me with respect and valued my opinion when I bought a new vehicle 5 years ago and last week when I bought a used Hyundai More
by Ken West
October 10, 2017
Excellent experience Carlos Roman was wonderful with us as we shopped for the perfect car for our daughter. We told him what we were looking for and he was able to find u Carlos Roman was wonderful with us as we shopped for the perfect car for our daughter. We told him what we were looking for and he was able to find us the perfect car. He has always taken care of our family when we are purchasing cars. Highly recommended!! More
by cmflower
Employees Worked With
Carlos Roman
