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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
October 10, 2017
Love My Hyundai Accent I was very apprehensive about shopping for a new vehicle. The staff at Universal Hyundai made for a pleasant experience. Everyone was very helpful a I was very apprehensive about shopping for a new vehicle. The staff at Universal Hyundai made for a pleasant experience. Everyone was very helpful and professional. I am very happy with my purchase. More
by kennedy1024
Verified CustomerEmployees Worked With
Robert Stumpf
October 10, 2017
Review of sale Christopher Cham and Carlos Garces were awesome! Said was very professional handling all of my paperwork in finance.Everyone was very professional and Christopher Cham and Carlos Garces were awesome! Said was very professional handling all of my paperwork in finance.Everyone was very professional and help full. Thanks to all. More
by heatherlorde
Employees Worked With
Carlos Garces / Said, Chris Cham
October 08, 2017
happy costumer great service recomended 100 % if you need a car go looking for Enrique Zegarra and Jose Cepeda they are great people , very professionals very knowle great service recomended 100 % if you need a car go looking for Enrique Zegarra and Jose Cepeda they are great people , very professionals very knowledge,respectful and kind they got it help you up to find the right car for you and your family. More
by ing.jmcarrero
October 08, 2017
great experience Enrique Zegarra was very kind of great hel me all the time knowledgable of the product.find the right car for me and my family according to my needs a Enrique Zegarra was very kind of great hel me all the time knowledgable of the product.find the right car for me and my family according to my needs and the Manager Josde Cepeda was very kind and help all the time , great enviroment im recomendend them one hundred percent. More
by elvis_gell
October 07, 2017
Ramos Mr Thor was real professional and knowledgeable, he show me the car and how everything works , the give me a good deal and full tank of gas, I will re Mr Thor was real professional and knowledgeable, he show me the car and how everything works , the give me a good deal and full tank of gas, I will recommend universal hyundai to friends and family, go and ask for mr thor More
by ramosrrafael1962
October 06, 2017
A fun day Excellent experience, buying a car is not easy and everyone knows it , at universal it's a very nice experience. Thanks. That's why I'm in my 7th car Excellent experience, buying a car is not easy and everyone knows it , at universal it's a very nice experience. Thanks. That's why I'm in my 7th car I think and I still enjoy it. Again thanks very much More
by atesm001
October 06, 2017
Professional and Friendly I usually go into a dealership with my ' armour on', so to speak, ready to do battle and haggle. I was pleasantly surprised by the bustling and busy I usually go into a dealership with my ' armour on', so to speak, ready to do battle and haggle. I was pleasantly surprised by the bustling and busy showroom and a friendly staff that seemed 'genuine' and wanted to help me purchase a car. More
by polewalker43
Employees Worked With
Nick gomez, Felix Matos, Camillia Vasquez
October 06, 2017
Excelllent service I decided to buy for the second time in the same dealer because the maintenance service most of the time is delivered on time. I just book the service I decided to buy for the second time in the same dealer because the maintenance service most of the time is delivered on time. I just book the service online (almost every time), go there and leave in the estimated time. This is a precious bonus in any car purchase. Employees are trained well and are very courteous. More
by torresdesiree
Employees Worked With
October 05, 2017
Happy customer!! I am part of the hyundai family I am so glad I decided to go here for my new car, by far the best experience ever. I will be coming back to Hyundai. I am so glad I decided to go here for my new car, by far the best experience ever. I will be coming back to Hyundai. More
by bxgirl920
October 04, 2017
Great Job! Everything was handled professionally by the Universal HYUNDAI sales and finance staff and the process went smoothly. Thank you for making this a str Everything was handled professionally by the Universal HYUNDAI sales and finance staff and the process went smoothly. Thank you for making this a stress-free transaction. More
by ronton3
