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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
January 28, 2017
Great Experiance Had a great experience in purchasing my vehicle. I have also recommended them to many of my friends. My salesman was Abraham Hernandez was really awes Had a great experience in purchasing my vehicle. I have also recommended them to many of my friends. My salesman was Abraham Hernandez was really awesome. He showed me everything I wanted to see and know about my vehicle. I would recommend him to anyone. More
by colonaidaluz
Verified CustomerEmployees Worked With
Abraham Hernandez
January 28, 2017
Enrique is the best! I love this dealership! My entire family has been loyal to Hyundai because we simply love the service here. Enrique Zegarra is one of the best in the I love this dealership! My entire family has been loyal to Hyundai because we simply love the service here. Enrique Zegarra is one of the best in the game-- he is helpful and has a lot of patience.. thank you guys for being awesome! More
by greciazb
Employees Worked With
Enrique Zegarra
January 27, 2017
"Professional service" Good price and professional service, Thor is an excellent seller, would definitely buy again at Universal Hyundai when I want a good car, so happy wit Good price and professional service, Thor is an excellent seller, would definitely buy again at Universal Hyundai when I want a good car, so happy with my Hyundai Sonata 2017. More
by MIMI.VAZQUEZ777
Employees Worked With
Thor Thorrisson
January 26, 2017
Hyundai Alexandra was awesome and was pleasant to work with. This was my first time leasing a vehicle and she helped me out a lot. Thank you for my experience Alexandra was awesome and was pleasant to work with. This was my first time leasing a vehicle and she helped me out a lot. Thank you for my experience. More
by jme_blake29
Employees Worked With
Alexandra
January 26, 2017
Universal Hyundai Outstanding service. Willing to work with you regarding what your budget is . Always polite and respectful. Will definitely go back there for another Outstanding service. Willing to work with you regarding what your budget is . Always polite and respectful. Will definitely go back there for another purchase when needed. Will also refer others without reservation. More
by rqfpa
January 26, 2017
Professional Adam and the rest of the staff helped me with what I needed at a reasonable price that fit within my budget. They were professional and courteous. Adam and the rest of the staff helped me with what I needed at a reasonable price that fit within my budget. They were professional and courteous. More
by kelsquared
Employees Worked With
Adam Revak
January 26, 2017
Very good experience Professional, courteous experience leasing my new Tuscon. Straightforward internet department and easy to work with sales staff. Edward in internet sa Professional, courteous experience leasing my new Tuscon. Straightforward internet department and easy to work with sales staff. Edward in internet sales and Alexandria in sales were great. More
by nicksr
January 26, 2017
Happy, but wanted promotional Overall, I am satisfied with my vehicle purchase just disappointed that I did not receive the promotional as advertised. I contacted the bank CFEFCU a Overall, I am satisfied with my vehicle purchase just disappointed that I did not receive the promotional as advertised. I contacted the bank CFEFCU and they stated that the promotional was offered through Universal Hyundai and I needed to discuss with them. I contacted the finance representative several times, however, have not received a call back to discuss the matter. More
by nathalieannlubin
Employees Worked With
Felix Matos, Isacc Reyes
January 25, 2017
GREAT Adam was honest and caring. He even returned my calls after the sale. WONDERFUL experience. Go see Adam today for a outstanding deal. You will lov Adam was honest and caring. He even returned my calls after the sale. WONDERFUL experience. Go see Adam today for a outstanding deal. You will love it. More
by CE
Employees Worked With
Adam Revak
January 24, 2017
Faizur Great staff. They did a good job. Only concern was the price. I don't believe I got a good worth of my trade. My Vw was valued down to 2500 from 4000 Great staff. They did a good job. Only concern was the price. I don't believe I got a good worth of my trade. My Vw was valued down to 2500 from 4000 due to a small repair issue More
by frusmani
