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Universal Hyundai
Orlando, FL
4,313 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,313 reviews
March 04, 2017
Excellent customer service!! We took our Azera in for routine service. We were greeted by Ron Thomas who has a great personality. We mentioned we were interested in looking at t We took our Azera in for routine service. We were greeted by Ron Thomas who has a great personality. We mentioned we were interested in looking at the Genesis while the car was being serviced. He took a considerable amount of time to show us the cars they had. He answered all of our questions and had a great deal of information about the vehicle. The service dept. did a great job taking care of our car and even walked us out to the car when it was done. Would not hesitate to buy or have our car serviced at Universal Hyundai. More
by Snowbirds
Employees Worked With
Ron Thomas
March 02, 2017
Exceptional service I received the best services and assistance from everyone one this staff that I met. Robert Stumpf was a wonderful sales man and did an incredible job I received the best services and assistance from everyone one this staff that I met. Robert Stumpf was a wonderful sales man and did an incredible job on getting me the right deal! More
by lacecan5689
Verified CustomerEmployees Worked With
Robert Stumpf
March 02, 2017
Great service! ! Alexandra was wonderful!! This was my second vehicle purchased from this dealership and I will be back for my third! I'm very happy with my purchase ! Alexandra was wonderful!! This was my second vehicle purchased from this dealership and I will be back for my third! I'm very happy with my purchase!! More
by Carson821
March 02, 2017
Amazing Such a wonderful experience and great customer service from Miguel! I've never had a more through review of a car and we've purchased many cars in the Such a wonderful experience and great customer service from Miguel! I've never had a more through review of a car and we've purchased many cars in the past! More
by cmtasco
Employees Worked With
March 01, 2017
PURCHASE EXPERIENCE UNIVERSAL HYUNDAI IS A GREAT PLACE TO BUY CARS. THIS IS MY SECOND PURCHASE AT UNIVERSAL HYUNDAI AND WILL DEFINITELY CONTINUE ON BUYING CARS HERE. WIL UNIVERSAL HYUNDAI IS A GREAT PLACE TO BUY CARS. THIS IS MY SECOND PURCHASE AT UNIVERSAL HYUNDAI AND WILL DEFINITELY CONTINUE ON BUYING CARS HERE. WILL GLADLY SHARE MY EXPERIENCE WITH MY FRIENDS AND FAMILY. More
by jenniferrios1126
Employees Worked With
March 01, 2017
They are very knowledgeable about the car . James and his manager helped me and they're the best , they got me the best possible deal ever and I love the car.I would recommend this dealership to James and his manager helped me and they're the best , they got me the best possible deal ever and I love the car.I would recommend this dealership to anybody because they're the best. More
by Medjina97
Employees Worked With
Lori Bautista, James Stelling
February 28, 2017
Great experience, Salesman Budr Bouchnafa very profesional, Great experience, Salesman Budr Bouchnafa very profesional , exceded my expectations, already recommended to my friends at church.. Also great experi Great experience, Salesman Budr Bouchnafa very profesional , exceded my expectations, already recommended to my friends at church.. Also great experience with the service area, quick and friendly. More
by Ramon A Soto
Employees Worked With
Joel Rivas, Badr Bouchnafa
February 28, 2017
Anazing!! The best car buying experience I've had thus far. The process was very quick and easy and I didn't feel pressured or rushed into a vehicle that did no The best car buying experience I've had thus far. The process was very quick and easy and I didn't feel pressured or rushed into a vehicle that did not interest me. My salesperson James and his Manager Joel were very easy to work with and straightforward as well. I recommend this dealer to anyone who is looking for a very stress free car buying experience. I definitely see myself coming back to Universal Hyundai in the near future! More
by yanuelrobles
Employees Worked With
James Stelling
February 28, 2017
Purchase a vehicle In general my experience was good. The time spent was longer than what I expected. The sales person and the rest of the staff were very professional In general my experience was good. The time spent was longer than what I expected. The sales person and the rest of the staff were very professional and helpful. More
by janicenunez
Employees Worked With
February 28, 2017
Expectations Exceeded Overall experience was very good. I would have no issues buying here again. With what I do for a living time is of an essence. I can assure you tha Overall experience was very good. I would have no issues buying here again. With what I do for a living time is of an essence. I can assure you that Hector Pell, and Finance Team will not waste it. In addition I would like to thank IAN in the service Dept for his efforts as well, they were greatly noted. More
by Mr.MRO
Employees Worked With
Ian, Hector Pell
