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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
July 21, 2016
HYUNDAI PURCHASE Great overall experience , Christopher Roman from Nissan side exceeded and offer great service walked me thru the whole process and follow up afterwor Great overall experience , Christopher Roman from Nissan side exceeded and offer great service walked me thru the whole process and follow up afterwords great awesome More
by papicoacevedo
Verified Customer
July 19, 2016
very happy i love my sonata so much. they treated me with respect and professionalism. i will definetly recomend it and will make all my future purchases here. u i love my sonata so much. they treated me with respect and professionalism. i will definetly recomend it and will make all my future purchases here. universal hyundai is the best dealership i have ever been in. More
by rosariorhina
Employees Worked With
juan morales
July 17, 2016
Great service Could not find the button to open the trunk, otherwise it was great service and I am very happy with the way things worked out. Could not find the button to open the trunk, otherwise it was great service and I am very happy with the way things worked out. More
by hammadehsan81
Employees Worked With
Robert strumph
July 16, 2016
Best buying experiences ever Adam Karlski provides the best customer service I have ever experienced. This is my second purchase from him now and I am completely satisfied with th Adam Karlski provides the best customer service I have ever experienced. This is my second purchase from him now and I am completely satisfied with the buying experience. He somehow makes it fun whereas with most other dealers its a huge headache. He made sure we got exactly what we wanted and met our numbers exactly. I will always know now where to go when I need a car. More
by mr.dannyking
Employees Worked With
July 16, 2016
All in all, a great experience. After test driving many vehicles on July 4, and after browsing Hyundai deals on line, I decided to head to the dealership (conveniently located a mile After test driving many vehicles on July 4, and after browsing Hyundai deals on line, I decided to head to the dealership (conveniently located a mile from my house) for one last test drive. The sales staff were very helpful and friendly. Darrin showed me all the options for the Tucson and let me test drive a vehicle. Then when we got back he drove around the lot as we looked for the one orange vehicle with the sport trim. And he got everything pushed through that night, without ever rushing me, even though it was after 9pm when I left. More
by barbara.brien
Employees Worked With
Darrin Diaz
July 15, 2016
Great and friendly staff The experience was easy. Communication was the key it was easy to explain what I wanted and they show me the options without any pressure. The experience was easy. Communication was the key it was easy to explain what I wanted and they show me the options without any pressure. More
by rosanaparedes
Employees Worked With
Teodoro Seminario
July 15, 2016
Awesome Great Experience love the way everything was handle Frankie did a great job and Juan colon his manager made sure we were taken care of Great Experience love the way everything was handle Frankie did a great job and Juan colon his manager made sure we were taken care of More
by fortune786
Employees Worked With
July 14, 2016
John was awesome John Was awesome!! John made my day. john got everything out of my old car while i was in finance office.. he knew i was in a hurry and helped.. john John Was awesome!! John made my day. john got everything out of my old car while i was in finance office.. he knew i was in a hurry and helped.. john was awesome! More
by kym1420
Employees Worked With
July 14, 2016
Friendly Sales person The sales person was awesome! Very friendly and extremely knowledgeable of the car. He helped us make an informed decision and he worked with us on The sales person was awesome! Very friendly and extremely knowledgeable of the car. He helped us make an informed decision and he worked with us on the price to make the monthly payments affordable. Overall it was a great buying experience! More
by jphillips63
Employees Worked With
Teodoro Seminario
July 14, 2016
Great experience buying a car ! It was a wonderful a nd great experience, the staff was friendly and was able to help me with my descion to pick a car. Thank you ! It was a wonderful a nd great experience, the staff was friendly and was able to help me with my descion to pick a car. Thank you ! More
by maxrod001
Employees Worked With
Darrin Diaz
