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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
July 26, 2016
dealership Everyone I met at the dealership was super nice and very polite my salesman name was emilo j polanco I will be back the next time i am ready to buy an Everyone I met at the dealership was super nice and very polite my salesman name was emilo j polanco I will be back the next time i am ready to buy another car More
by david1946us
Verified CustomerEmployees Worked With
emilio j polanco, Felix Matos
July 23, 2016
Very Good Second time buying a car at Universal Hyundai and definitely coming back in the future. Nice staff. They always answer my needs. They work in the righ Second time buying a car at Universal Hyundai and definitely coming back in the future. Nice staff. They always answer my needs. They work in the right amount of time. More
by barbara26
Employees Worked With
Juan Morales Bautista
July 23, 2016
Family oriented I felt so comfortable, welcoming and treated better than family. Professional and very patient, met my needs and expectations on the vehicle I wanted. I felt so comfortable, welcoming and treated better than family. Professional and very patient, met my needs and expectations on the vehicle I wanted. Eric Rivera (salesman) was very attentive and listened to what I wanted in the vehicle. More
by Marishopbunny215
Employees Worked With
Eric Rivera and Jose (manager)
July 23, 2016
Sales Experience Had to trade out of a 2012 Elantra Touring. Cesar and Joel from Sales Team did great work helping me get into a 2017 Hyundai Elantra Sedan. What a bea Had to trade out of a 2012 Elantra Touring. Cesar and Joel from Sales Team did great work helping me get into a 2017 Hyundai Elantra Sedan. What a beautiful and fun car!. Felix from Finance did a great job with the sign on the dotted line portion of the buying process and was very efficient. Thanks again to all involved. I will not hesitate to recommend Universal Hyundai/ Nissan to family, friends, and neighbors. More
by Stephen Tyler
Employees Worked With
Cesar Alegre was super,!, Felix Matos, Joel Rivas
July 22, 2016
Michael Barth Please see comment section. I would like to extend my appreciation for all of the employees who worked so diligently and professionally to assisted me Please see comment section. I would like to extend my appreciation for all of the employees who worked so diligently and professionally to assisted me in securing the purchase of the Sante Fe. You all need to be commended for you commitment to customer satisfaction. More
by mbarth787
Employees Worked With
Other Employees :
Sean Deally, Miguel Resto
July 21, 2016
HYUNDAI PURCHASE Great overall experience , Christopher Roman from Nissan side exceeded and offer great service walked me thru the whole process and follow up afterwor Great overall experience , Christopher Roman from Nissan side exceeded and offer great service walked me thru the whole process and follow up afterwords great awesome More
by papicoacevedo
July 21, 2016
Awesome Dealership! Bought a 2017 Elantra and was very pleased with the overall experience. Jinny was great to work with as well as the managers and the finance team. Bought a 2017 Elantra and was very pleased with the overall experience. Jinny was great to work with as well as the managers and the finance team. More
by schelerk3
Employees Worked With
Jinny Min
July 21, 2016
Alexandra was great! I enjoyed the buying experience with her. The Hyundai Sonata surprised me with its quality, as well. I am very happy with it. I enjoyed the buying experience with her. The Hyundai Sonata surprised me with its quality, as well. I am very happy with it. More
by dimovesu
Employees Worked With
July 21, 2016
Excellence Shopping at universal hyundai was definetly the most fun experience i have ever had purchasing a car. Enjoyed it a lot. Will definetly buy again Shopping at universal hyundai was definetly the most fun experience i have ever had purchasing a car. Enjoyed it a lot. Will definetly buy again More
by laurenoazevedo
July 19, 2016
very happy i love my sonata so much. they treated me with respect and professionalism. i will definetly recomend it and will make all my future purchases here. u i love my sonata so much. they treated me with respect and professionalism. i will definetly recomend it and will make all my future purchases here. universal hyundai is the best dealership i have ever been in. More
by rosariorhina
Employees Worked With
juan morales
