Universal Hyundai

Best Car Rep - Darrin Diaz Darrin Diaz made the difference in me buying at Hyundai vs another. I'd also like to include that Felix Matos was extrememly helpful and knowledgeabl Darrin Diaz made the difference in me buying at Hyundai vs another. I'd also like to include that Felix Matos was extrememly helpful and knowledgeable as well .. no pressure on either parts! KUDOS to them! More

Always a great experience. I have been to Universal Hyundai several times for service on my vehicle. I always had a good experience and everyone is always courteous and prefessi I have been to Universal Hyundai several times for service on my vehicle. I always had a good experience and everyone is always courteous and prefessional. More

New Santa Fe 2017 Excellent service, this is why I keep going back to upgrade my vehicle. Freindly staff. Great options for finance and Biggest selection of Hyundai in Excellent service, this is why I keep going back to upgrade my vehicle. Freindly staff. Great options for finance and Biggest selection of Hyundai in Central Florida. More

Happy new owner of a 2016 Sonata Sport! Thank you for everything, from the Patrick family! This is our third time buying from this dealership, would never go anywhere else! Thank you again f Thank you for everything, from the Patrick family! This is our third time buying from this dealership, would never go anywhere else! Thank you again for all your help! More

Excellent customer service Eric Rivers was beyond amazing and helpful. Thank you so much for all you did for me. This was my first time experiencing a service like the one I was Eric Rivers was beyond amazing and helpful. Thank you so much for all you did for me. This was my first time experiencing a service like the one I was given. More

Wonderful Service There was a great selection of car to chose from I really like to shop that way had lots of colors , the dealership was very clean we were offe There was a great selection of car to chose from I really like to shop that way had lots of colors , the dealership was very clean we were offered cold water & coffee overall it was a great day have a happy day every day GOD BLESS Love T More

exceptional customer service we have owned a Hyundai in the past and were sure we would purchase another one. We recommended our daughter who purchased a vehicle from Jinny and we have owned a Hyundai in the past and were sure we would purchase another one. We recommended our daughter who purchased a vehicle from Jinny and Jacob and were so pleased the way they handled everything that we returned to Universal to purchase a car from them for ourselves and keep their business cards on hand to recommend them to our friends. More

fantastic dealer Universal Hyundai has very professional staff very nice and a great financial service especially Partners credit union. Carlo Roman my salesperson wa Universal Hyundai has very professional staff very nice and a great financial service especially Partners credit union. Carlo Roman my salesperson was very well educated on explaining car features. More

Hyundai Sonata 2016 The Finance Management Department can improve in one aspect. They need to be more accessible and answer their phones and/or returning calls instead of The Finance Management Department can improve in one aspect. They need to be more accessible and answer their phones and/or returning calls instead of directing everything to voicemail. I understand that they're giving the necessary attention to clients that are present closing sales at the dealership, however, they also need to take care of the clients that have already closed the deals. With the exception of Mr Felix Matos, who was the only FM that took the time to return my call as soon as he was available, nobody else from the FM dept had the courtesy to attend my questions until I went to the dealership in person. With that said, Hector Pell, Hector Riquel and Felix Matos were fantastic and made the purchasing process very pleasant. I'm very grateful for their professionalism. More

Purchase Again This was my 4th Hyundai I have purchased from this dealership and some of my co-workers have also purchased through them. The dealership is outstandin This was my 4th Hyundai I have purchased from this dealership and some of my co-workers have also purchased through them. The dealership is outstanding, the sales department goes the extra mile and I have been using the service dept for over 12 years and have never had a problem. Never try to force me to purchase anything. Always get me the max discounts and then offer great financing options. Overall Just good honest service. Safety, honesty, integrity, reliability are just some of the measures I use and Universal Hyundai meets or exceeds the standard in my opinion. The service dept. is second to none. Great team More