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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
July 12, 2016
Before buying look at EVERYTHING! EVERYTHING!! What does Bumper to Bumper really mean at Universal Hyundai?? I purchased a car 2 days ago. I looked at the outside car. Everything looked great! Yes What does Bumper to Bumper really mean at Universal Hyundai?? I purchased a car 2 days ago. I looked at the outside car. Everything looked great! Yesterday, I noticed that the fog lamp cover on the passenger side was loose. I returned to the dealership to have the cover adjusted. They did with no problem with the exception that it was done Half xxx. Excuse my French! The cover was not flush and there was still gaps. To top it off, there was a bolt missing on the front tire by that fog lamp cover. I asked to speak with the General Manager Daniel Toomey. He spoke with his managers and helped me with this situation. Thanks to Adam Rivak in Sales he is great. Joel Sales Manager Daniel in service And General Manager Daniel Toomey for all your help. More
by Corazon763
July 12, 2016
Great Experience Enjoyed the experience and we will definitely be back for all of our vehicle needs. The staff was very professional and made sure that we weren't ther Enjoyed the experience and we will definitely be back for all of our vehicle needs. The staff was very professional and made sure that we weren't there any longer than we had to be but at the same time made sure that they answered any and all of our questions and concerns that we had. More
by kdeer05
Verified CustomerEmployees Worked With
Jinny Min
July 09, 2016
Great experience at Universal Hyundai! My Salesperson was John Booth. My wife and I immediately realized that we were dealing with one of the best Salesman available. He shared with us a My Salesperson was John Booth. My wife and I immediately realized that we were dealing with one of the best Salesman available. He shared with us a portfolio of his credentials and accomplishments, which we were VERY impressed with. He had a good sense of humor and answered all of our questions. We came in to look for a car for our daughter and I didn't really have the intention of buying or leasing a new car, but we drove off with a new car for me, and I am extremely happy with it! We both felt that we got an excellent deal, and I would most definitely recommend Universal Hyundai and John Booth to my friends and in the future. I also buy or lease a new car every 2-3 years, and I plan on going back to Universal when my current lease is expired. More
by cwalterteacher
Employees Worked With
July 09, 2016
Amazing experience I had a good time with Pedro, He looked for what I needed and found it. Universal Hyundai is the best place to go get a car. Amazing service. I had a good time with Pedro, He looked for what I needed and found it. Universal Hyundai is the best place to go get a car. Amazing service. More
by milanquintero6666
Employees Worked With
Pedro Tavares
July 09, 2016
The best sales guy ever Had an awesome experience that was straightforward and compete. I was very happy with my sales guy. He was very nice and knew his stuff. I will defin Had an awesome experience that was straightforward and compete. I was very happy with my sales guy. He was very nice and knew his stuff. I will definitely recommend this place to friends and family. More
by janet1328
Employees Worked With
Pedro Tavares
July 08, 2016
Amazing service Couldn't be more satisfied with the service I was provided and the car that I bought. I will definately be coming back to Hyundai for my next car. Couldn't be more satisfied with the service I was provided and the car that I bought. I will definately be coming back to Hyundai for my next car. More
by ntuske728
July 08, 2016
Best Car Rep - Darrin Diaz Darrin Diaz made the difference in me buying at Hyundai vs another. I'd also like to include that Felix Matos was extrememly helpful and knowledgeabl Darrin Diaz made the difference in me buying at Hyundai vs another. I'd also like to include that Felix Matos was extrememly helpful and knowledgeable as well .. no pressure on either parts! KUDOS to them! More
by myonlysol
Employees Worked With
Darrin Diaz, Felix Matos
July 08, 2016
Great Excellent customer service and overall experience. Armando took the time to ask us great questions about what we wanted and needed in our new car. Rob Excellent customer service and overall experience. Armando took the time to ask us great questions about what we wanted and needed in our new car. Robert explained different financing options so we got the best deal possible and understood every aspect of what we were paying for. They both are wonderful! More
by sab6108
Employees Worked With
Armando, Robert
July 08, 2016
Happy customer Adam and Carlos did a great job. They took thier time selling this car. I will return. Their was a feeling of excitement and team spirit going on. Adam and Carlos did a great job. They took thier time selling this car. I will return. Their was a feeling of excitement and team spirit going on. More
by rnewman537
July 07, 2016
Always a great experience. I have been to Universal Hyundai several times for service on my vehicle. I always had a good experience and everyone is always courteous and prefessi I have been to Universal Hyundai several times for service on my vehicle. I always had a good experience and everyone is always courteous and prefessional. More
by kimldrn34
Employees Worked With
