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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
May 26, 2016
Excellent staff there are two gentlemen that i would like to thank them for their excellent customer service and their knowledge . HECTOR PELL the sales person and RO there are two gentlemen that i would like to thank them for their excellent customer service and their knowledge . HECTOR PELL the sales person and ROBERT OZEL the financial manager both were great.and also the sales manager that he worked out the deal with us .sorry forgot his name. Thanks More
by tghaly
Verified CustomerEmployees Worked With
Hector Pell and Robert R.Ozel
May 26, 2016
A good experience. Please read my comments on the prior page. I believe they sum up my experience with the dealership and especially the sales person Adam Karlski. I Please read my comments on the prior page. I believe they sum up my experience with the dealership and especially the sales person Adam Karlski. I have already recommended him to a neighbor. More
by jimlynam
Employees Worked With
May 26, 2016
Great service This was my first time ever buying a car and Carlos and Robert made it extremely easy for me I would definitely recommend them and their dealership to This was my first time ever buying a car and Carlos and Robert made it extremely easy for me I would definitely recommend them and their dealership to everyone their service was absolutely incredible. More
by issaeldelacruz
May 25, 2016
Excellent Exellent customer service at all time to me and my family. I definitely recommend this location and my salesperson to everybody. So glad I chose this Exellent customer service at all time to me and my family. I definitely recommend this location and my salesperson to everybody. So glad I chose this dealer and my new car I love it. More
by cgbori
Employees Worked With
May 25, 2016
Sante Fe Had an excellent experience at the dealership. Internet sales, regular sales, sales manager and finance where great people with lots of experience. Th Had an excellent experience at the dealership. Internet sales, regular sales, sales manager and finance where great people with lots of experience. Thourouly enjoyed our buying experience. Would definitely buy again and refer you to friends and family. Jonathan Cruz did a great job and was not pushy and very thorough. More
by wmurray4
Employees Worked With
Jonathan Cruz, Robert Ozel
May 25, 2016
Great job! This is my third car purchased from Universal Hyundai...there's a reason I keep coming back. The sales staff is straight forward and the service folk This is my third car purchased from Universal Hyundai...there's a reason I keep coming back. The sales staff is straight forward and the service folks do good work. Highly recommend Universal Hyundai! More
by dmcpilot01
Employees Worked With
Cesar Alegre
May 25, 2016
Excellent Excelent services I will definitely recommend it to all my friends and family. The sell person was very friendly and profetional. I'm very happy and p Excelent services I will definitely recommend it to all my friends and family. The sell person was very friendly and profetional. I'm very happy and please with my new car. More
by kaysisc
Employees Worked With
Pedro Tavares
May 24, 2016
John Booth + Universal Hyundai = Best Car Buying Experience Ever Our experience with John Booth at Universal Hyundai was the best car buying experience that my wife and I have ever had. It was a no hassle deal. Of c Our experience with John Booth at Universal Hyundai was the best car buying experience that my wife and I have ever had. It was a no hassle deal. Of course, you have to know and be comfortable with what you are going to pay, but they made it as easy a transaction as possible. My wife and I are extremely satisfied, overall, with the experience. More
by esamardge
Employees Worked With
May 22, 2016
John Booth -Go see him John Booth is really great, very professional, helpful and really nice. Definitely 100% recommended Go see him-you won't be dissapointed Very happy John Booth is really great, very professional, helpful and really nice. Definitely 100% recommended Go see him-you won't be dissapointed Very happy with my car and experience More
by Isa19
Employees Worked With
May 19, 2016
Great Experience Everybody in the dealership were very friendly and professional, I loved the experience. It was busy but I can see why, I love my SUV thanks so much H Everybody in the dealership were very friendly and professional, I loved the experience. It was busy but I can see why, I love my SUV thanks so much Hector and Jacob! More
by Dianaperez91
