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Universal Hyundai
Orlando, FL
4,259 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,259 reviews
May 07, 2016
Satisfied I was very satisfied with my purchase at Hyundai everyone was friendly and I was in and out of there pretty quickly. My father in law even bought a ca I was very satisfied with my purchase at Hyundai everyone was friendly and I was in and out of there pretty quickly. My father in law even bought a car the next day. More
by justin.faucher
Verified CustomerEmployees Worked With
May 07, 2016
Excellent service would definitely tell people about it and refer people nikki was awesome and helped in every way possible I really appreciate it and she went service would definitely tell people about it and refer people nikki was awesome and helped in every way possible I really appreciate it and she went above and beyond More
by tinamariebelotti
Employees Worked With
Nikki
May 07, 2016
Awesome! The whole experience was very pleasant! My family and I felt very comfortable. We really enjoyed the way Adam showed us a car that fit our needs. The whole experience was very pleasant! My family and I felt very comfortable. We really enjoyed the way Adam showed us a car that fit our needs. More
by andreacarrion
Employees Worked With
May 06, 2016
A Great Experience I can't say enough about Mr. John Booth. He is very professional, and very easy to work with. Answered all the questions thoroughly. Very knowledgea I can't say enough about Mr. John Booth. He is very professional, and very easy to work with. Answered all the questions thoroughly. Very knowledgeable of product. Would certainly choose him as my sales person, should I purchase another vehicle. More
by rtate4801
Employees Worked With
May 05, 2016
Thanks Nikki. Great service really enjoyed Nikki. She is very nice and enjoyed helping me out when purchasing a new car. We looked at a few cars and test drove the Great service really enjoyed Nikki. She is very nice and enjoyed helping me out when purchasing a new car. We looked at a few cars and test drove the car around the block. The service was fantastic. Thank you Nikki! More
by lee.garner
Employees Worked With
Nikki
May 05, 2016
Darrin Diaz The staff was my favorite part of the experience. Like Darrin Diaz who was friendly and very welcoming when I arrived. Looking forward for further bus The staff was my favorite part of the experience. Like Darrin Diaz who was friendly and very welcoming when I arrived. Looking forward for further business with this dealership. More
by maxwell.jones45
Employees Worked With
Darrin Diaz
May 05, 2016
Extremely happy!! One hundred percent satisfaction!! From sales to finance!! I have never been treated so well at any other dealership!! I was referred and will also re One hundred percent satisfaction!! From sales to finance!! I have never been treated so well at any other dealership!! I was referred and will also refer my friends and family!! More
by cjk535
Employees Worked With
May 05, 2016
Amazing service and great prices, I was pleased with the entire purchase. It was swift and pleasant. I was extremely happy with my sales rep. He knew how to ask questions and immediate I was pleased with the entire purchase. It was swift and pleasant. I was extremely happy with my sales rep. He knew how to ask questions and immediately pointed us in the correct direction. I will recommend Universal Hyundai to my friends and family. More
by jperez13
Employees Worked With
Pedro Tavares
May 05, 2016
SMOOTHEST TRANSACTION EVER!!! Great all around, staff and management were awesome made it possible for me to walk out with the vehicle I wanted and kept it on my initial budget whi Great all around, staff and management were awesome made it possible for me to walk out with the vehicle I wanted and kept it on my initial budget which I really appreciate. John Booth (salesperson) made this the easiest transaction ever by literally helping with the whole process, basically over the phone. Juan Morales (manager) was very involved in the process and was very servicing which is amazing to see and experience. I will definitely reach out to these guys again for future purchase. Thanks again and keep up the great service!! More
by anderissa
May 04, 2016
It was cool It was a fun experience I wish I can have again The staff was very caring and concern on the way I wanted to purchase a vehicle extremely knowledgeab It was a fun experience I wish I can have again The staff was very caring and concern on the way I wanted to purchase a vehicle extremely knowledgeable and cared about the people they sold cars to More
by ctmasterla
