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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
April 29, 2016
Tuscan purchase It was a pleasant experience. Came in usually USAA pricing at another dealership and Adam worked with those numbers. We enjoyed our time with Adam an It was a pleasant experience. Came in usually USAA pricing at another dealership and Adam worked with those numbers. We enjoyed our time with Adam and look forward to having our Maintenance handled by Marshall. More
by back2back
Verified Customer
April 29, 2016
Customer Service John Booth made us feel at home just with his initial 'meet and greet.' He also was very attentive and was 'all ears' with understanding our situation John Booth made us feel at home just with his initial 'meet and greet.' He also was very attentive and was 'all ears' with understanding our situation to best fit our desired needs. Any time we came across a personal hurdle, John provided great insight as well as created numerous options to best circumvent any and all concerns. At the end of our visit (our son purchased a new vehicle). The best part of our closing was to know that John comes along with our long-term deal. Hyundai is quite fortunate to have someone that raises the company bar on splendid customer service interaction and satisfaction. More
by John S
Employees Worked With
April 28, 2016
New car Very satisfied with the salesman, the general manager, price, and everything associated with the experience in purchasing my new 2016 Hyundai Elantra Very satisfied with the salesman, the general manager, price, and everything associated with the experience in purchasing my new 2016 Hyundai Elantra and will be back to buy another car in 6 months More
by cowalsh
Employees Worked With
April 28, 2016
Very happy! Very professional and happy with my purchase. Steven was very helpful and helped me achieve the car of my dreams. The dealership was clean and the sta Very professional and happy with my purchase. Steven was very helpful and helped me achieve the car of my dreams. The dealership was clean and the staff was very friendly. More
by adaake
Employees Worked With
Steven
April 27, 2016
Excellent service The sales staff was helpful & professional. John Booth was informative and low pressure in his approach. I've been back for service once and the servi The sales staff was helpful & professional. John Booth was informative and low pressure in his approach. I've been back for service once and the service staff seems equally helpful, friendly & competent. More
by JBM
Employees Worked With
April 27, 2016
Best in the world! Mr. John Booth is the best in the world at what he does. I had the best experience possible from start to finish. Mr.booth never left our side and was Mr. John Booth is the best in the world at what he does. I had the best experience possible from start to finish. Mr.booth never left our side and was with us every step of the way and gave me the best words of wisdom. This was my favorite car purchase ever. Mr.Booth was simply phenomenal! More
by Ismael Beltran
Employees Worked With
April 27, 2016
Awesome place to buy a car I was very satisfied with my purchase and my overall experience and universal hyundai.i would deffinately recommend my friends and family to this deal I was very satisfied with my purchase and my overall experience and universal hyundai.i would deffinately recommend my friends and family to this dealership to purchase a vehicle More
by josue.nieves0406
Employees Worked With
Juan bautista
April 27, 2016
Hyundai Elantra 2017 The whole experiece was great and I will recommend this dealership. I love my new car and its all thanks to this wonderful team. From beginning to end The whole experiece was great and I will recommend this dealership. I love my new car and its all thanks to this wonderful team. From beginning to end the team was very helpful and attentive. Also they made the experience go as smooth as possible. More
by l.b.e.a.t.x
Employees Worked With
April 26, 2016
It was a good Sunday I had the intentions of getting a car, but i just wasn't sure if it was going to be that day, Definitely, it was a nice way to end my week. I had the intentions of getting a car, but i just wasn't sure if it was going to be that day, Definitely, it was a nice way to end my week. More
by sofia6710
Employees Worked With
Nikki
April 25, 2016
Amazing dealer. Truly the best place to buy I walked in not knowing what to expect. We met Pedro and his honesty and thoroughness was great. Brainpower really helped me pick the best option and I walked in not knowing what to expect. We met Pedro and his honesty and thoroughness was great. Brainpower really helped me pick the best option and I now have a Greta car I'm happy with. Thanks to the Universal Hyundai team. More
by perezcedeno0
Employees Worked With
Pedro Tavares
